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The role coordinates communication across customers, vendors, technicians, and parts providers, schedules vehicles and equipment for preventive maintenance, and verifies status with daily updates for Police and Fire departments. 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It also updates work order status in the system and notifies user departments when repairs are completed.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How does the position support preventive maintenance planning and reporting?",{"text":113,"@type":109},"It schedules vehicles and equipment with departments and supervisors, generates monthly preventive maintenance schedules for Police and Fire departments, and updates report status daily.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and experience are required for the Fleet Service Advisor role?",{"text":117,"@type":109},"The minimum qualifications include knowledge of data entry in a computerized system, general office operations, and basic mathematics. The role requires a high school diploma or GED, plus three years of general office experience that includes customer service and six months of computerized data entry, with fleet management/work-order experience preferred.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},259459,1790348872,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},16904993612988,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Fleet Service Advisor  \nTable 1 Job Classification Attributes  \n\n| Department | Public Works |\n| --- | --- |\n| Job Codes | 6C239 |\n| FLSA | Non-Exempt |\n| Date Created | 2/2009 |\n| Date Revised | 7/2025 |\n| Salary Plan | General |\n\nSummary of Duties  \nThe Fleet Representative is responsible for reviewing requests for service; generating, coordinating, and closing work orders; assuring accuracy of preventive maintenance work and records; tracking and verifying vendor charges for sublet services provided; and notifying departments when repairs are completed.  \nEssential Job Functions  \nManagement reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  \n• Initiates work orders in response to requests for service, safety, or preventive maintenance scheduling. Forwards work orders to supervisors according to type of vehicle and service required.  \n• Enters service requests into work management software system; reviews completed work orders for accuracy; updates status of individual units; coordinates communication among customers, vendors, technicians, and parts providers as required; and notifies user departments when work has been completed.  \n• Works with departments to schedule vehicles and equipment for preventive maintenance and coordinates same with supervisor. Generates monthly preventive maintenance schedule for Police and Fire departments and updates report status daily.  \n• Coordinates closing of service request work orders by determining the accuracy of recorded time and parts and by verifying work was completed. Corrects work orders as required.  \n• Manages vendor relations. Obtains estimates from vendors or contractors for outside repair work. Monitors status and completion of sublet repairs and verifies accuracy of cost charged to work orders.  \n• Arranges for service calls to vehicles on the road by placing service request calls to appropriate vendors or contractors. Maintains vehicle keys.  \n• Performs other general office duties including maintaining various logs and records; responding to intercom or radio calls; and verifying identities and appropriate authorizations for access to Fleet property and equipment.  \n• Regular and consistent attendance for assigned work schedule is essential.  \nMarginal Duties  \n• Performs other duties as assigned.  \nTypical Decisions  \n• Determines whether a vehicle or rolling stock unit is due for scheduled preventive maintenance based on time or fuel usage. Recommends unit be taken out of service for repairs for safety reasons and/or priority of repairs required. Corrects errors found on work orders for commercial charges. Determines accurate coding for technician’s labor charges and corrects as required. Determines whether required work has been completed according to work order. Reviews work orders to ensure data is entered correctly and noted properly. Determines whether parts are properly charged and whether all parts are on the work order; makes corrections as needed. Determines when work orders should be closed and closes them in the work order system according to procedures.  \nMinimum Qualifications  \nKnowledge of:  \nData entry into a computerized software system; general office operations; and mathematics sufficient to perform basic mathematical calculations.  \nSkills and Abilities  \nEffective verbal and written communication and operation of a computer keyboard to perform data entry and other computerized operations. Requires ability to utilize accounting software (JD Edwards preferred) and standard office software including spreadsheets, word processing, and electronic mail. Requires knowledge of general office operations and equipment. Requires attention to detail and the ability to review and accurately correct work orders when data is missing or inaccurate. Requires ability to determine whether vehicles are due fo","cbCairevNt6JaEd0","https://ap.wps.com/l/cbCairevNt6JaEd0","pdf",66917,"English","# Summary of Duties\n## Essential Job Functions\n## Marginal Duties\n## Typical Decisions\n## Minimum Qualifications\n## Skills and Abilities\n## Education\n## Experience\n## Licenses and Certifications\n## Conditions of Employment\n## Physical Demands and Working Conditions","[{\"question\":\"What responsibilities does the Fleet Representative perform for service requests?\",\"answer\":\"The role reviews service requests, initiates and coordinates work orders, and closes them by verifying time, parts, and completion of work. It also updates work order status in the system and notifies user departments when repairs are completed.\"},{\"question\":\"How does the position support preventive maintenance planning and reporting?\",\"answer\":\"It schedules vehicles and equipment with departments and supervisors, generates monthly preventive maintenance schedules for Police and Fire departments, and updates report status daily.\"},{\"question\":\"What qualifications and experience are required for the Fleet Service Advisor role?\",\"answer\":\"The minimum qualifications include knowledge of data entry in a computerized system, general office operations, and basic mathematics. The role requires a high school diploma or GED, plus three years of general office experience that includes customer service and six months of computerized data entry, with fleet management/work-order experience preferred.\"}]","Fleet Service Advisor - Job Classification Attributes | PDF",1789333180]