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Performs essential duties including processing and reconciling payments, handling customer inquiries for services such as parking permits, ticket payments, notary services, and permit issuance, and maintaining financial records such as returned checks and insufficient funds accounts. Prepares monthly reports on NSF balances, coordinates cash receipt reconciliation and bank deposits, and manages tools and systems for accurate data entry and payment tracking.","| | City of College Park, Maryland Department: Finance |  |  |\n| --- | --- | --- | --- |\n|  | FISCAL SUPPORT SPECIALIST |  |  |\n|  | Effective Date: July 1, 2024 | FLSA Status: Non-Exempt | Grade: 106 |\n\nJob Title  \nReports To Positions Supervised  \nFISCAL SUPPORT SPECIALIST Finance Office Manager  \nEducation and Experience – An equivalent combination of education, training, and experience will be considered.  \nEducation High School Diploma or GED  \nExperience 2 years of previous relevant work experience is required.  \nCertifications Driver's License  \nLicensing Notary Public Certification  \nFISCAL SUPPORT SPECIALIST’s role within the big picture of the City’s overall success.  \nProcesses financial transactions and delivering exceptional customer service to internal and external customers.  \nFISCAL SUPPORT SPECIALIST functions include but are not limited to the following.  \n􀁸 Customer Service:  \no Handle inquiries and process requests related to parking permits, ticket payments/adjudications, notary services, and more.  \n􀁸 Payment Processing:  \no Process payments received via mail, cashier’s window, interoffice, or phone for various items, including parking tickets, occupancy permits, building permits, animal licenses, and miscellaneous receivables.  \no Retrieve payment information from external sources (vendors) to calculate accurate payment totals for input into computer software.  \n􀁸 Financial Record Keeping:  \no Record and maintain returned checks and balances of insufficient funds accounts.  \no Send letters to collect funds or for redeposit..  \n􀁸 Cash Receipt Reconciliation:  \no Reconcile cash receipt batches to be posted to the general ledger, ensuring accuracy and completeness.  \n􀁸 Monthly Reporting:  \no Submit monthly reports detailing balances in each NSF account.  \n􀁸 Bank Deposits:  \no Settle cash receipt batches efficiently and prepare organized bank deposits.  \n􀁸 Notary Public Services:  \no Provide Notary Public services as required, contributing to the fulfillment of official document notarization needs.  \n􀁸 Permit Issuance:  \no Issue various permits, including parking permits, non-resident permits, and flag releases.  \n\n| | City of College Park, Maryland Department: Finance |  |  |\n| --- | --- | --- | --- |\n|  | FISCAL SUPPORT SPECIALIST |  |  |\n|  | Effective Date: July 1, 2024 | FLSA Status: Non-Exempt | Grade: 106 |\n\n􀁸 Mail Distribution:  \no Sort and distribute mail to all departments, contributing to the smooth flow of communications.  \n􀁸 Contribute to the team effort by performing other related duties as assigned.  \nSuccess Framework. The following list of knowledge, skills, and abilities have been identified by our team as building blocks towards efficiency and effectiveness in this role.  \n􀁸 Financial Transactions: Proficient knowledge of processing various financial transactions, including payments, reconciliations, and invoicing.  \n􀁸 Customer Service: Understanding of providing exceptional customer service to internal and external customers, addressing inquiries, and ensuring a positive experience.  \n􀁸 Notary Public Procedures: Knowledge of Notary Public services, including official document notarization procedures and requirements.  \n􀁸 Computer Operations: Competency in operating personal computers for financial transactions, data entry, and accessing external sources.  \n􀁸 Payment Processing: Skill in efficiently processing payments through multiple channels, such as mail, cashier's window, interoffice, and phone.  \n􀁸 Cash Receipt Reconciliation: Skill in reconciling cash receipt batches, ensuring accuracy in posting to the general ledger.  \n􀁸 Monthly Reporting: Ability to prepare and submit comprehensive monthly reports on balances in returned check and insufficient funds accounts.  \n􀁸 Notary Public Services: Proficient skills in providing Notary Public services, adhering to legal requirements and maintaining accuracy.  \n􀁸 Multitasking: Skill in handling multiple responsibilities, such as financial tra","cbCaintbq24oinIY","https://ap.wps.com/l/cbCaintbq24oinIY","pdf",592531,3,"English","en",105,"# Job Title and Overview\n## Education, Experience, and Certifications\n## Core Responsibilities\n## Success Framework (Knowledge, Skills, Abilities)\n## Equipment and Tools\n## Work Environment and Physical Abilities","[{\"question\":\"What are the key responsibilities of a Fiscal Support Specialist?\",\"answer\":\"The role processes financial transactions, handles customer service inquiries, reconciles cash receipt batches, supports monthly reporting, and manages returned check/NSF records.\"},{\"question\":\"How does the position handle payment processing?\",\"answer\":\"It processes payments received by mail, cashier’s window, interoffice, or phone, retrieves payment information from external sources, and prepares accurate inputs for computer software.\"},{\"question\":\"What customer services and public services does the role support?\",\"answer\":\"The position supports parking permit and ticket payment inquiries, notary public services for official document notarization, and issues various permits such as parking permits and flag releases.\"}]","Fiscal Support Specialist - 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