[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-259332-105":53,"doc-detail-259332-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","filmscene-shift-supervisor-job-description","FilmScene Shift Supervisor Job Description","","FilmScene is a nonprofit cinema organization in Iowa City seeking a Shift Supervisor to manage day-to-day front-of-house operations and serve as the in-house manager and point of contact for staff and patrons during each shift. The role includes opening and closing the theater, securing the building, ensuring correct procedures, keeping schedules on track, managing crowds, and resolving customer service issues. Responsibilities also cover box office and concessions support, cash handling and deposits, customer transactions, food and beverage service with ID checks, equipment operation, training front-of-house staff, and maintaining safe, inclusive workplace standards. 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As a member of our Front of House team, the Shift Supervisor is dedicated to providing a safe, inviting atmosphere for every moviegoer, member, volunteer and donor who comes into our theater. They are instrumental for positive patron relations and must be friendly, outgoing and customer focused.  \nThe Shift Supervisor will act as the in-house manager and point person for both staff and patrons during their shift. They will also be in charge of opening and closing the theater, securing the building at the end of each day and making sure all opening and closing procedures are executed correctly. They are responsible for keeping a tight timetable, making sure crowds are managed and each film starts on time. FilmScene is committed to cultivating a healthy, inclusive, respectful work environment and we hold all of our staff to a high standard of co-worker conduct.  \nFilmScene is an equal opportunity employer and values diversity in all forms. We encourage applicants with a diversity of backgrounds and believe that the more inclusive we are, the better our work will be.  \nAbout FilmScene  \nFilmScene is a mission-driven, nonprofit organization dedicated to enriching the cultural vitality of the Iowa City area through film programming that challenges, inspires, educates, and entertains. FilmScene operates two full-time community-supported cinemas in downtown Iowa City. Opening full-time in December 2013 with a single screen, FilmScene now offers five state-of-the-art theaters in two locations that showcase the best in American independent, documentary, and international filmmaking. Special events, repertory selections, arts education, filmmaker support, and community development are all program areas ofprime importance to FilmScene.  \nResponsibilities  \nThe Shift Supervisor is responsible for providing excellent customer service to our patrons and support for our part time staff.  \nShift Supervisor duties:  \nManagement of Daily Operations  \n● Act as the lead and point person for daily theater, box office & concessions preparation, first person to arrive at the beginning of the day  \n● Secure all FilmScene theaters, spaces and property overnight, last person to leave at the end of the day  \n● Oversee part-time staff and volunteers and act as the point of contact for any special requests or needs  \n● Responsible for making sure all deposits are submitted correctly and that all cash bags are correct before and after each shift  \n● Work closely with the Operations team to streamline the FilmScene movie-going experience for all patrons who come through our doors, report all needs and concerns to the management team  \n● Respond to and resolve customer service issues in a manner that supports patron retention  \n● Communicate and work closely with Projectionists to ensure all movies / events are started on time and run smoothly  \n● Operate projection equipment as needed and help start shows at the Ped Mall  \n● Train and develop the FilmScene front of house staff, encourage healthy and productive work habits  \n● Promote positive employee relations by effectively delegating tasks, fostering high staff morale and upholding high operational standards  \n● Elevate patron experience by maintaining the cleanliness of theaters, monitoring temperature control in the theaters, and identifying ways to contribute to a high level of service and hospitality within our establishments  \n● Act as the crowd control manager for any emergency situations Box Office and Concessions Management  \n● Provide excellent service to all FilmScene customers and patrons.  \n● Contribute to a healthy work environment with an emphasis in teamwork.  \n● Process monetary transactions for tickets, concessions, merchandise, and memberships.  \n● Handle cash and responsible for reconcili","cbCaidAfK6X0sVqH","https://ap.wps.com/l/cbCaidAfK6X0sVqH","pdf",93929,"English","# Shift Supervisor\n## Overview\n## Responsibilities\n## Management of Daily Operations\n## Box Office and Concessions Management\n## Qualifications\n## Compensation","[{\"question\":\"What are the main responsibilities of the Shift Supervisor at FilmScene?\",\"answer\":\"The Shift Supervisor manages daily front-of-house operations, acts as the point person for staff and patrons during the shift, ensures opening/closing procedures are followed, manages crowds, and resolves customer service issues.\"},{\"question\":\"What does the Shift Supervisor do for box office and concessions?\",\"answer\":\"The role processes ticket and concessions transactions, handles cash and end-of-shift reconciliation, serves food and drink with required ID checks for alcoholic beverages, maintains knowledge of offerings, and supports cleaning and clerical tasks.\"},{\"question\":\"What qualifications and compensation are required?\",\"answer\":\"Applicants must have prior supervisory experience and be 21+ years old. The role offers 25–30 hours per week on a flexible schedule and pays $13.00 per hour plus tips.\"}]","FilmScene Shift Supervisor Job Description | PDF",1789331720]