[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-261233-105":53,"doc-detail-261233-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","field-service-technician-job-description","Field Service Technician Job Description","","This document outlines the responsibilities, qualifications, and benefits associated with the Field Service Technician position at Levifi. The mission of the role is to provide White Glove Service by exemplifying Levifi's core values. Key job responsibilities include responding promptly to service calls, performing basic connected installations, providing training on equipment functions, executing firmware updates, completing all required in-house and manufacturer training, adhering to call handling procedures with accurate data entry, collaborating with Sales to ensure customer retention, and completing administrative tasks accurately and on time. Preferred qualifications include prior experience in the copier or imaging industry, though not mandatory. Essential requirements include a high school diploma or equivalent, a valid state-issued driver's license, basic networking knowledge or experience (preferred), the ability to lift 80 lbs., and the capacity to work on-site at various customer locations. The ideal candidate possesses a strong work ethic, self-motivation, excellent customer service and interpersonal skills, and strong attention to detail with effective problem-solving abilities. Levifi emphasizes building lasting customer relationships and supports its technicians with ongoing training, a collaborative environment, and growth opportunities.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/field-service-technician-job-description/261233/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/field-service-technician-job-description/261233.png","ImageObject",442,249,{"name":88,"@type":89},"นรินทร์","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the primary mission of a Field Service Technician at Levifi?","Question",{"text":109,"@type":110},"The primary mission is to provide White Glove Service while exemplifying the core values of a Levifi Employee.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What are the key responsibilities of a Field Service Technician?",{"text":114,"@type":110},"Key responsibilities include responding to service calls, performing installations, providing basic training on equipment, performing firmware updates, and collaborating with Sales for customer retention.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications are essential for this role?",{"text":118,"@type":110},"Essential qualifications include a high school diploma or equivalent, a valid driver's license, the ability to lift 80 lbs, and strong customer service skills. Basic networking knowledge is preferred.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},261233,1791075471,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":4},2336475104957,"https://ap-avatar.wpscdn.com/avatar/22000c4c6bd8a5076e1?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787554080175789136","Mission:  \n• Provide White Glove Service while exemplifying the core values of a Levifi Employee.  \nJob Responsibilities:  \n• Respond to service calls promptly and perform a “Total Call” defined in the provided checklist.  \n• Perform basic connected installations. (i.e., set up IP addresses, download print drivers, enable scanning functions)  \n• Provide basic training on equipment functions.  \n• Perform firmware updates to equipment in the field.  \n• Complete all required training both in-house and manufacturer.  \n• Follow required call handling procedures with real-time, accurate data entry.  \n• Collaborate with Sales to ensure customer retention.  \n• Complete all required administrative tasks timely and accurately.  \n Qualifications:  \n• Prior experience in the copier or imaging industry preferred but not required.  \n• High school diploma or equivalent required  \n• Valid state-issued driver’s license  \n• Basic networking knowledge or experience preferred  \n• Ability to lift 80 lbs. and work on-site at various customer locations  \n• Strong work ethic and self-motivation.  \n• Excellent customer service and interpersonal skills  \n• Strong attention to detail and effective problem-solving abilities  \nWhy Join Levifi?  \nAt Levifi, we do not just fix machines—we build lasting customer relationships. Our technicians are the face of the company, and we support them with ongoing training, a collaborative environment, and opportunities to grow.","cbCaipABHF5XdFTb","https://ap.wps.com/l/cbCaipABHF5XdFTb","pdf",82379,"English","# Job Responsibilities\n## Qualifications\n## Why Join Levifi?","[{\"question\":\"What is the primary mission of a Field Service Technician at Levifi?\",\"answer\":\"The primary mission is to provide White Glove Service while exemplifying the core values of a Levifi Employee.\"},{\"question\":\"What are the key responsibilities of a Field Service Technician?\",\"answer\":\"Key responsibilities include responding to service calls, performing installations, providing basic training on equipment, performing firmware updates, and collaborating with Sales for customer retention.\"},{\"question\":\"What qualifications are essential for this role?\",\"answer\":\"Essential qualifications include a high school diploma or equivalent, a valid driver's license, the ability to lift 80 lbs, and strong customer service skills. Basic networking knowledge is preferred.\"}]","Field Service Technician Job Description | PDF",1789350601]