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It explains who can submit the request—participants via Client Services, or Plan Sponsors and MetLife Account Executives via Plan Support—and what information must be provided, including plan details, participant name and SSN, tax year, and address. It also details request types, ticket handling for FINTAX, and service standards for fax and mailing timeframes.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/fascore-documentation-functional-process-tax-forms-procedure-request-duplicate-1099w2-tax-forms/301236/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/fascore-documentation-functional-process-tax-forms-procedure-request-duplicate-1099w2-tax-forms/301236.png","ImageObject",442,249,{"name":88,"@type":89},"Well Done","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-23","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Who can request a duplicate 1099 or W2 form?","Question",{"text":108,"@type":109},"A participant can call Client Services. A Plan Sponsor or MetLife Account Executive can call Plan Support.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What information is required when requesting a duplicate 1099/W2?",{"text":113,"@type":109},"The representative needs plan name and number, participant name and SSN, tax year, and address.",{"name":115,"@type":106,"acceptedAnswer":116},"How long does it take to receive the duplicate form?",{"text":117,"@type":109},"For fax, service is same day. For regular mail, the form is mailed within 2–3 business days for available years; otherwise, duplicate forms are mailed within 5 business days after ticket handling.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},301236,1790008557,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},5909892210082,"https://ap-avatar.wpscdn.com/avatar/56001069da27c9f41e8?x-image-process=image/resize,m_fixed,w_180,h_180&k=1789614185077863061","FASCore Documentation  \nFUNCTIONAL PROCESS: Tax Forms  \nPROCEDURE: Request Duplicate 1099/W2 Tax Forms  \nDATE: April 2007  \nOverview  \nThis process outlines the steps necessary to request a duplicate 1099 or W2 tax form. These requests can be made by a participant calling Client Services or by a Plan Sponsor or MetLife Account Executive calling Plan Support.  \nProcedure:  \nI. Participant can call Client Services at 800-543-2520 or the Plan Sponsor or Account Executive can call Plan Support at 800-856-7772 and provide the following information to the representative:  \nA. Plan name and number  \nB. Name and SSN of participant  \nC. Tax year  \nD. Address  \nE. Indicate if the request is to:  \n1. Send duplicate 1099 or W2 – participant did not receive  \n2. Correct address only  \n3. Correct address and send duplicate 1099 or W2  \nF. Client Services/Plan Support will open a ticket to the FINTAX team with the above information for items 2 & 3. Changes will be made and the duplicate form will be mailed to the participant within 5 business days.  \nG. For duplicate form requests for tax year 2004 to current (no changes), Client Service/Plan Support can view and print the appropriate form and either fax or mail the form to the participant.  \nH. Service standard is same day for fax. For regular mail, the form will be mailed within 2-3 business days.  \nI. Duplicate form requests for tax years prior to 2004, Client Service/Plan Support will open a ticket to the FINTAX team. The duplicate form will be mailed within 5 business days.","cbCaivsZEbesjA2o","https://ap.wps.com/l/cbCaivsZEbesjA2o","pdf",15922,"English","# Overview\n# Procedure\n## Request intake and required information\n## Ticketing, corrections, and mailing timelines\n## Service standards (fax vs. regular mail)","[{\"question\":\"Who can request a duplicate 1099 or W2 form?\",\"answer\":\"A participant can call Client Services. A Plan Sponsor or MetLife Account Executive can call Plan Support.\"},{\"question\":\"What information is required when requesting a duplicate 1099/W2?\",\"answer\":\"The representative needs plan name and number, participant name and SSN, tax year, and address.\"},{\"question\":\"How long does it take to receive the duplicate form?\",\"answer\":\"For fax, service is same day. For regular mail, the form is mailed within 2–3 business days for available years; otherwise, duplicate forms are mailed within 5 business days after ticket handling.\"}]","FASCore Documentation - Functional Process: Tax Forms - Procedure: Request Duplicate 1099/W2 Tax Forms | PDF",1789780294]