[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-257412-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-257412-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","factors-influencing-job-stress-evidence-from-tellers-in-cambodia-research-article","Factors influencing job stress - Evidence from tellers in Cambodia - Research article","","Job stress shapes job satisfaction and work productivity, motivating organizations to identify determinants that can improve working conditions. This study examines how workload, work-family conflict, role conflict, performance pressure, and supervisor support influence job stress among 649 bank tellers in Cambodia. Data were collected via self-administered questionnaires and analyzed with multiple regression. Role conflict, workload, work-family conflict, and supervisor support show significant effects, while performance pressure has an insignificant impact.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/general/","General",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/factors-influencing-job-stress-evidence-from-tellers-in-cambodia-research-article/257412/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/factors-influencing-job-stress-evidence-from-tellers-in-cambodia-research-article/257412.png","ImageObject",442,249,{"name":42,"@type":43},"wps_ap_test_251126_0180","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-21","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":22},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What is the purpose of the study on job stress?","Question",{"text":62,"@type":63},"The study investigates how key factors—including workload, work-family conflict, role conflict, performance pressure, and supervisor support—influence job stress among bank tellers.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"How was the data collected and analyzed?",{"text":67,"@type":63},"Data came from self-administered questionnaires completed by 649 pressured and frustrated tellers. Multiple regression was used to analyze the relationships between factors and job stress.",{"name":69,"@type":60,"acceptedAnswer":70},"Which factors significantly affect job stress, and which does not?",{"text":71,"@type":63},"Role conflict, workload, work-family conflict, and supervisor support significantly influence job stress. Performance pressure has an insignificant effect.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},257412,1789965889,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,113,118,123],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":4,"slug":125},158,"general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":124,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":84,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":33},8796095027276,"https://avatar.qwps.com/avatar/d3BzX2FwX3Rlc3RfMjUxMTI2XzAxODA=","“Factors influencing job stress: Evidence from tellers in Cambodia”  \nAUTHORS  \nWanamina Bostan Ali  Long Kim   \nSiwarit Pongsakornrungsilp  Sydney Chinchanachokchai   \n| Wanamina Bostan Ali, Long Kim, Siwarit Pongsakornrungsilp and Sydney |  |  |  |\n| --- | --- | --- | --- |\n| ARTICLE INFO | Chinchanachokchai (2023) . Factors influencing job stress: Evidence from tellersin Cambodia. Problems and Perspectives in Management, 21(4), 140-149. doi:10.21511/ppm.21(4).2023.11 |  |  |\n| DOI | [http://dx.doi.org/10.21511/ppm.21(4).2023.11](http://dx.doi.org/10.21511/ppm.21(4).2023.11) |  |  |\n| RELEASED ON | Friday, 20 October 2023 |  |  |\n| RECEIVED ON | Thursday, 06 July 2023 |  |  |\n| ACCEPTED ON | Monday, 02 October 2023 |  |  |\n| LICENSE | \u003Cbr>This work is licensed under a Creative Commons Attribution 4.0 International License |  |  |\n| JOURNAL | \"Problems and Perspectives in Management\" |  |  |\n| ISSN PRINT | 1727-7051 |  |  |\n| ISSN ONLINE | 1810-5467 |  |  |\n| PUBLISHER | LLC “Consulting Publishing Company “Business Perspectives” |  |  |\n| FOUNDER | LLC “Consulting Publishing Company “Business Perspectives” |  |  |\n| |  | | |\n| NUMBER OF REFERENCES |  | NUMBER OF FIGURES | NUMBER OF TABLES |\n| 40 |  | 3 | 2 |\n\n© The author(s) 2023. This publication is an open access article.  \n[businessperspectives.org](businessperspectives.org)  \nProblems and Perspectives in Management, Volume 21, Issue 4, 2023  \nBUSINESS PERSPECTIVES  \nLLC “СPС “Business Perspectives”Hryhorii Skovoroda lane, 10, Sumy, 40022, Ukraine  \n[www.businessperspectives.org](www.businessperspectives.org)  \n[Received on:](Received on: 6th of July)[ 6th of July](Received on: 6th of July), 2023  \nAccepted on: 2nd of October, 2023  \nPublished on: 20th of October, 2023  \n© Wanamina Bostan Ali, Long Kim, Siwarit Pongsakornrungsilp, Sydney Chinchanachokchai, 2023  \nWanamina Bostan Ali, Ph.D. in Management, Department of Business Administration, Faculty of Management Sciences, Prince of Songkla University, Thailand.  \nLong Kim, MBA, Lecturer, Center of Excellence for Tourism Business Management and Creative Economy, Department of Digital Marketing, School of Management, Walailak University, Thailand. (Corresponding author)  \nSiwarit Pongsakornrungsilp, Ph.D. in Business Management, Center of Excellence for Tourism Business Management and Creative Economy, Department of Digital Marketing, School of Management, Walailak University, Thailand.  \nSydney Chinchanachokchai, Ph.D. in Management, Associate Professor of Marketing, College of Business, University of Akron, United States of America.  \nThis is an Open Access article, distributed under the terms of the  \nCreative Commons Attribution 4.0 International license, which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.  \nConflict of interest statement:  \nAuthor(s) reported no conflict of interest  \nWanamina Bostan Ali (Thailand), Long Kim (Thailand), Siwarit Pongsakornrungsilp (Thailand),  \nSydney Chinchanachokchai (United States of America)  \nFactors influencing job stress: Evidence from tellersin Cambodia  \nAbstract  \nIncreasing the propensity for job stress can negatively affect individuals’ job satisfaction and work productivity. Therefore, lots of organizations have tried to assess factors that can affect job stress among workers so that they can seek to develop new working policies to promote a better working environment for their staff. This study aims to investigate how job stress is influenced by these key factors (i.e., workload, work-family conflict, role conflict, performance pressure, and supervisor support) . To collect the data, 649 tellers who felt pressured and frustrated with their jobs were asked to fill in the self-administered questionnaires. Next, multiple regression was used to analyze the data. The results indicated that role conflict (β = 0.45), workload (β = 0.30), workfamily conflict (β = 0.23), and supervisor support (β = –0.19) s","cbCaimnT15fDC5cr","https://ap.wps.com/l/cbCaimnT15fDC5cr","pdf",507997,"English","# Abstract\n## Research aim and factors\n## Data and methods\n## Key findings\n## Keywords and classifications\n## Introduction background","[{\"question\":\"What is the purpose of the study on job stress?\",\"answer\":\"The study investigates how key factors—including workload, work-family conflict, role conflict, performance pressure, and supervisor support—influence job stress among bank tellers.\"},{\"question\":\"How was the data collected and analyzed?\",\"answer\":\"Data came from self-administered questionnaires completed by 649 pressured and frustrated tellers. Multiple regression was used to analyze the relationships between factors and job stress.\"},{\"question\":\"Which factors significantly affect job stress, and which does not?\",\"answer\":\"Role conflict, workload, work-family conflict, and supervisor support significantly influence job stress. Performance pressure has an insignificant effect.\"}]","Factors influencing job stress - Evidence from tellers in Cambodia - Research article | PDF",1789313561]