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Accountability & Detail  \nJob Description  \nPOSITION / TITLE: Events Coordinator  \nREPORTS TO: Events Sales Manager  \nESSENTIAL FUNCTIONS:  \n• Prospect and sell events  \n• Attend to clients from sale to the end of the event  \n• Detail out each event with a BEO  \n• Produce/Lead event operation  \nRESPONSIBILITIES / TASKS:  \nManages Operations:  \n• Ensures clients are well attended to and satisfaction ratings are high.  \n• Develops and maintains operational processes and procedures.  \n• Approve and cultivate relationships with vendors and suppliers.  \n• I nvestigate and resolve client concerns.  \n• Oversees all health and safety regulations.  \n• Attend staff and marketing meetings and report on results for bookings, pending events, and any upcoming needs.  \n• Create and Implement Events/Weddings SOPs  \n• Walk through venues to ensure they are cleaned and prepared for service  \n• Oversee Events/Wedding Coordinators and Coordinator Assistants  \n• Report supplies/linen orders as needed  \n• Creates weekly staff schedules  \n• Create and conduct performance reviews for coordinators, assistants, and staff.  \nProspect Clients  \n• Review and follow up with previous corporations and clients from Caterease.  \n• Cold call businesses in the area.  \nEvent Staff  \n• Create a process for tracking prospects and keeping current.  \n• Collaborate with Marketing and PR to maintain an active social media presence.  \n• Work with the Events Manager to produce promotional events.  \nCreate Event Packages  \n• Work with Events Sales Manager to develop event offerings and pricing  \n• Create a pricing mechanism for parties  \nSell Event Offerings   \n• Set up and Conduct Venue tours with potential clients.  \n• Follow up with inquiries, date holds, contracts, and tours promptly.  \n• Meet with clients to determine event needs.  \n• Creates event contracts and ensures the. Details are correct and followed.  \n• Collaborate with the Events Sales Manager and ensure client invoicing is correct and current.  \n• Meet monthly goals.  \nManages Clients  \n• Contacts client and makes the introduction.  \n• Meets and reviews with client event vision and brainstorm options.  \n• Enters new client’s information into Caterease.  \n• Nurtures client’s trust through swift follow-up.  \n• Keeps client informed of status/deadlines throughout planning and the event day.  \n• Follows up with clients after the Event.  \n• Can explain & address questions on all client agreements.  \nPlan Event Details and Logistics  \n• Details out each event’s timeline.  \n• Completes Banquet Event Order and reviews with Chef.  \n• A shares vendor list with the client and follows up with chosen vendors.  \n• Schedules and attends client tasting meetings.  \n• Review orders of necessary event supplies with the Events Sales Manager  \n• Keeps events/wedding data and records current.  \n• Monitors the event/wedding budget, processes payments, and sends out payment reminders.  \n• Attends Wednesday morning leadership team meetings and reports on results for booking and pending events.  \nProduces Event  \n• Communicates frequently with clients, vendors, and internal staff for event duration.  \n• Schedules, organizes, and executes event/wedding rehearsals.  \n• Conducts Jumpstart/BEO meetings at the beginning of every shift  \n• Manages event setup.  \n• Ensures food and beverage service is delivered as ordered.  \n• Keeps event spaces clean and tidy.  \n• Attends to clients during events to ensure client satisfaction.  \n• Carries out event details.  \nEvent Staff  \n• Solves issues as they occur with attention to client satisfaction.  \n• Enters event/wedding into POS system and emails details to accounting.  \nSupports Investa Management   \n• Supports special Investa Management projects.  \n• Participates in strategic and operational processes of Investa Ma","cbCainvK6kFpncx6","https://ap.wps.com/l/cbCainvK6kFpncx6","pdf",236121,"English","# Job Description\n## Position & Reporting\n## Essential Functions\n## Responsibilities / Tasks\n### Manages Operations\n### Prospect Clients\n### Event Staff\n### Create Event Packages\n### Sell Event Offerings\n### Manages Clients\n### Plan Event Details and Logistics\n### Produces Event\n### Supports Management\n## Characteristics / Skills\n## Experience / Education\n## Working Conditions / Physical Requirements","[{\"question\":\"What does the Events Coordinator do from sales to event completion?\",\"answer\":\"The role attends clients from the sale through the end of the event, details each event with a BEO, leads event operations, and ensures health and safety compliance and client satisfaction throughout.\"},{\"question\":\"Which operational and team responsibilities are included?\",\"answer\":\"It includes developing operational processes, approving vendors, creating and implementing SOPs for events/weddings, conducting venue walkthroughs, overseeing coordinators and assistants, creating weekly schedules, and running performance reviews.\"},{\"question\":\"How does the Events Coordinator handle event planning and logistics?\",\"answer\":\"It creates event timelines, completes and reviews Banquet Event Orders with the chef, shares vendor lists with clients and follows up, schedules and attends tastings, monitors budgets and payments, and keeps event/wedding records current.\"}]","Events Coordinator - Job Description | PDF",1789348391]