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The position collaborates with clients to translate their event vision into seamless delivery, coordinating planning, coordination, and communication with the operational team. Responsibilities cover customer service aligned with EICC standards, issue resolution on event days, pre and post-event schedules and documentation, and implementation of event systems and procedures. The role also manages Box Office requirements and supports administrative tasks for the Head of Events and Client Relations. Key selection criteria include prior conference/event experience, strong communication, organisation, project management and analytical skills, proactive deadline delivery, interpersonal effectiveness, and familiarity with Office 365.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/event-planner-job-description-july-24-2024/258586/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/event-planner-job-description-july-24-2024/258586.png","ImageObject",442,249,{"name":88,"@type":89},"Jasmine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the primary function of the Event Planner role?","Question",{"text":109,"@type":110},"Collaborate with clients to guide, support, and advise on events and translate the client’s vision into a seamless delivery with the operational team.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What responsibilities are included for event delivery?",{"text":114,"@type":110},"Provide EICC-standard customer service, coordinate planning and running of events, resolve issues on the event day, and compile pre- and post-event schedules and documentation.",{"name":116,"@type":107,"acceptedAnswer":117},"What personal attributes and selection criteria are expected?",{"text":118,"@type":110},"Strong communication, negotiation, attention to detail, organisational and analytical/project management skills, proactive deadline delivery, and additional advantages such as Box Office management experience and Office 365 knowledge.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},258586,1790433232,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},2336478487870,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Job Description  \nEvent Planner  \nDivision: Operations  \nTeam: Events  \nResponsible to: Head of Events and Client Relations  \nLast Updated: 24 July 2024  \nAt the Edinburgh International Conference Centre, our vision is:  \nto create an environment which inspires ideas that change the world  \nPrimary Function:  \nAs a valuable member of our event planning team, you will collaborate closely with clients, providing them with guidance, support and advice regarding their events, conferences, exhibitions, and dinners, to bring their vision to life. You will be responsible for recreating and communicating this vision to the wider operational team, working in detail with them to ensure seamless delivery. Additionally, you will coordinate Box Office requirements and support the Head of Events and Client Relations with administrative tasks. You will be instrumental in building strong relationships and working alongside our clients and other team members to provide a professional and seamless service.  \nResponsibilities:  \n• Provide customer service in line with EICC standards;  \n• Organise events that meet and exceed client expectations;  \n• Establish and maintain client relationships through regular contact, whilst ensuring there is a comprehensive understanding of client requirements;  \n• Take responsibility for the event and ensure that client requirements are communicated to the wider operational team;  \n• Deal with all aspects of the coordination, planning and successful running of events at the EICC;  \n• Proactively resolve issues and troubleshoot any problems on the day of the event;  \n• Compile detailed pre and post-event schedules and documentation;  \n• Implement events business plan, systems and procedures;  \n• Co-ordinate, analyse and evaluate all activities/resources and budgets supplied by clients for their events;  \n• Manage the Box Office for any events with Box Office requirements, including the setting up of relevant items to go on sale;  \n• Promote and enhance the EICC’s world-renowned reputation as an exceptional venue for conferences and events. Assist with general administrative support for the event and for client.  \nPersonal Attributes:  \nThe successful candidate will ideally possess the following personal attributes:  \n• Outstanding communication skills and the ability to negotiate with clients and colleagues;  \n• Excellent attention to detail and very strong organisational skills;  \n• Strong analytical, project management and change management skills;  \n• Confident in decision making and consulting with a diplomatic approach as well as being able to think on your feet and problem solve; and  \n• Ability to prioritise workloads and adapt to changing demands.  \nKey Selection Criteria:  \n• Experience within a similar role in conference and event services;  \n• Educated to degree level advantageous – or equivalent experience;  \n• Excellent communication skills (verbal and written);  \n• Confident, proactive and able to complete tasks and projects within deadlines;  \n• High level of interpersonal skills;  \n• Approachable;  \n• Excellent time management skills with a history of meeting business and client deadlines;  \n• Ability to multi-task;  \n• Team player;  \n• Flexible with their time;  \n• Experience in Box Office management would be advantageous;  \n• Excellent organisational and administrative skills; and  \n• Excellent knowledge of Office 365.  \nAcknowledgement:  \nThis Job Description may be subject to periodic review, and Team Members will be expected to accept variations consistent with the level of responsibility and function of the role.","cbCais7BCXHBlC3b","https://ap.wps.com/l/cbCais7BCXHBlC3b","pdf",100056,"English","# Job Description\n## Role Overview\n## Responsibilities\n## Personal Attributes\n## Key Selection Criteria\n## Acknowledgement","[{\"question\":\"What is the primary function of the Event Planner role?\",\"answer\":\"Collaborate with clients to guide, support, and advise on events and translate the client’s vision into a seamless delivery with the operational team.\"},{\"question\":\"What responsibilities are included for event delivery?\",\"answer\":\"Provide EICC-standard customer service, coordinate planning and running of events, resolve issues on the event day, and compile pre- and post-event schedules and documentation.\"},{\"question\":\"What personal attributes and selection criteria are expected?\",\"answer\":\"Strong communication, negotiation, attention to detail, organisational and analytical/project management skills, proactive deadline delivery, and additional advantages such as Box Office management experience and Office 365 knowledge.\"}]","Event Planner Job Description - July 24, 2024 | PDF",1789323506]