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It covers preparing a phone, laptop, or tablet in a private, well-lit room, completing the eCheck-In steps (personal info, hardware test, location, insurance, payments, medications, allergies, health issues, and questionnaires), and then joining the video visit. It also describes key join controls, connection and duration indicators, device and background options, participant management, muting and video toggling, chat, screen sharing choices, and exiting the call while others remain connected.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/epic-video-client-patient-guide-access-video-visits-via-mychart-pc/563978/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/epic-video-client-patient-guide-access-video-visits-via-mychart-pc/563978.png","ImageObject",442,249,{"name":88,"@type":89},"\tCallum ","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-03","2026-10-12",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How do I prepare for a video visit on a PC?","Question",{"text":108,"@type":109},"Set up your smartphone, laptop, or tablet in a well-lit, private room and keep the camera at eye level. Make sure your provider can clearly see you.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the main steps in the eCheck-In process?",{"text":113,"@type":109},"Select eCHECK-IN and complete each step: personal info, hardware test, location, insurance, payments, medications, allergies, health issues, and any required questionnaires.",{"name":115,"@type":106,"acceptedAnswer":116},"How do I join the video visit after eCheck-In?",{"text":117,"@type":109},"Click JOIN VIDEO VISIT or BEGIN VISIT, invite participants if needed, confirm microphone/camera/speakers work, update the display name if applicable, then click JOIN 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keep your camera at eye level so your provider can clearly see you.  \n# eCheck-In Process\n\n1.Select eCHECK-IN to complete the eCheck-In process prior to your video visit  \n\n|  | complete eCheck-In for Your TestVideo Client  \u003Cbr>Nov   |  |\n| --- | --- | --- |\n|  | ⑨Join by4:00 PMEST  \u003Cbr>22  \u003Cbr>8 Dr.Smith Telemedicine,MD   | eCheckln   |\n|  |  | Viewdetails   |\n\n2.Complete each step of the eCheck-In process to join your video visit  \na.Personal Info:Verify/update current personal information  \nb.Hardware Test:Test your audio/video hardware  \nc.Location:Provide your location at the time of the visit  \nd.Insurance:Verify insurance information (if applicable)  \ne.Payments:Complete any payments  \nf.Medications:Verify/update current medications  \ng.Allergies:Verify/update allergies  \nh.Health Issues:Verify/update any health issues  \ni.Questionnaires:Complete any questionnaires for the visit  \neCheck-In  \nPersonal info Hardware TestLocationInsuranceMedicationsAllergiesHealth Issues  \nOnce eCheck-In is complete the option to Join Video Visit will be displayed  \n# Joining Video Visit\n\n1.Click JOIN VIDEO VISIT or BEGIN VISIT  \n2.If you want to invite additional participants like care givers,then click VIEW AND  \nINVITE PARTICIPANTS  \n3.Ensure your microphone,camera,and speakers are working  \n4.Update your name in Display Name field if applicable  \nWelcomel  \nGet ready for your call at 4:45 PM EST  \n√You're ready for your video call  \nDisplay name  \nParticipant Name  \n5.Click JOIN VISIT  \n1:36 …再     ↓    0  \nG Leave call  \nFrom Left to Right:  \n● Connection Strength:Your connection strength  \n● Visit Duration:Running clock that shows how long the visit has been going  \n● More Menu:  \no Devices:Switch between devices for audio/video (i.e.microphones,speakers,cameras)  \no Backaround effects:Change your background  \no Full screen mode:Make the video window full screen  \no Switch to grid mode:Change participant layout to a grid  \no Language:Change the language of the menu options within the video  \n·  Participants:Shows who is connected to the call and if they are a guest or partof the care team  \n·  Undock Video:Allows user to float the video feed over another window  \n● Mute/unmute audio  \n·Turn on/off video  \n·  Share Screen:Provider can share their screen with video participants  \n·Chat:Open chat window to chat with video participants  \n·Leave Video:Leave the video call,this will not disconnect other participants  \n## Share Screen:\n\n1.Click SHARE SCREEN  \n2.Select which content you want to share with participants  \na.Chrome Tab:Only share a specific tab within the open Chrome browser  \nb.Window:Share a specific program or window on your desktop  \nc.Entire Screen:Share anything that is visible on your screen  \nChoose what to share with telehealth.epic.com  \nShare  \nCancel  \n# Access Video Visits via MyChart\n\n*Once you have completed the eCheck-in process,follow the steps below to begin yourvideo visit  \n1.Log into MyChart and click Begin Visit to start your virtual visit.  \n2.Select Join video visit.  \n3.You will be prompted to connect your microphone and camera forthe visit.  \n4.You will have the opportunity to test yourspeakers and microphone,as well aschoose the correct camera on your device.  \nClick Join Call to be connected to the video visit.  \n5.You are now in the virtual waiting room waitingfor your provider to connect.The visit will beginonce your provider arrives,and you will see asplit screen with yourself and your provider.  \n## Share Screen:\n\n1.Click SHARE SCREEN  \n2.Select which content you want to share with participants  \na.Chrome Tab:Only share a specific tab within the open Chrome browser  \nb.Window:Share a specific program or window on your desktop  \nc.Entire Screen:Share anything that is visible on your screen  \nChoose what to share with telehealth.epic.com  \nShare  \nCancel","cbCaiawpBYp9Uk8B","https://ap.wps.com/l/cbCaiawpBYp9Uk8B","pdf",503041,7,"English","# Access Video Visits via MyChart(PC)\n## eCheck-In Process\n## Joining Video Visit\n## Share Screen","[{\"question\":\"How do I prepare for a video visit on a PC?\",\"answer\":\"Set up your smartphone, laptop, or tablet in a well-lit, private room and keep the camera at eye level. Make sure your provider can clearly see you.\"},{\"question\":\"What are the main steps in the eCheck-In process?\",\"answer\":\"Select eCHECK-IN and complete each step: personal info, hardware test, location, insurance, payments, medications, allergies, health issues, and any required questionnaires.\"},{\"question\":\"How do I join the video visit after eCheck-In?\",\"answer\":\"Click JOIN VIDEO VISIT or BEGIN VISIT, invite participants if needed, confirm microphone/camera/speakers work, update the display name if applicable, then click JOIN VISIT.\"}]","Epic Video Client Patient Guide - Access Video Visits via MyChart (PC) | PDF",1791839650]