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The bill details the estimated latest electricity reading (data year 1 April 2012 to 31 March 2013), explains the electricity plan, and includes a breakdown of charges including standing charge, prompt payment discount, sub-total before VAT, and VAT at 5.0%. It specifies the amount due (£48.59), payment instructions using a payment slip, and contact, complaint, and billing standards information.","| FXRB\u003Cbr>K\u003Cbr>~~+~~\u003Cbr>\u003Cbr>Date of bill\u003Cbr>18 February 2014\u003Cbr>Tax invoice number ABC123ABC\u003Cbr>VAT registration number 000 0000 00\u003Cbr>Business name\u003Cbr>Street City County Post Code\u003Cbr>Electricity bill For electricity supplied to Street, City, Count, Post Code We have estimated your reading\u003Cbr> Latest electricity reading 23303 estimated on 18 February 2014.\u003Cbr>\u003Cbr>Please pay £48.59\u003Cbr>Please pay now using the payment slip below. Alternatively, you can find details of our other payment methods on the back of this bill.\u003Cbr>Page 1 of 2\u003Cbr>Want to talk? Call us on\u003Cbr>0345 055 0065\u003Cbr>Monday to Friday 8.00am to 6.00pm\u003Cbr>Email us on\u003Cbr>[business@eonenergy.com](business@eonenergy.com)\u003Cbr>Your account number\u003Cbr>0123 4567 89\u003Cbr>FFS/D2/S3\u003Cbr>\u003Cbr>Important information about your plan You can find all important information about your plan in the 'About your plan'section of your bill.\u003Cbr>Where our electricity comes from\u003Cbr>\u003Cbr>Electricity source Fuel type E.ON Energy\u003Cbr>Solutions Limited Fuel Mix (%)\u003Cbr>E. ON UK Overall Average (%)\u003Cbr>UK Average\u003Cbr>(%) Coal 52.2 49.5 38.4 Natural Gas 30.7 29.1 27.7 Nuclear 4.7 4.4 20.6 Renewable 8.4 13.2 11.3 Other 4 3.8 2.0 Totals 100.0 100.0 100.0 \u003Cbr>For more information on the environmental impact of your electricity supply go to [eonenergy.com/businessfuelmix](eonenergy.com/businessfuelmix)[ ](eonenergy.com/businessfuelmix)[E.ON Energy Solutions Limited is part of the E.ON SE Group](E.ON Energy Solutions Limited is part of the E.ON SE Group)[ ](E.ON Energy Solutions Limited is part of the E.ON SE Group)[Data year: 1 April 2012 to 31 March 2013](Data year: 1 April 2012 to 31 March 2013) |  |  |  |\n| --- | --- | --- | --- |\n|   E.ON\u003Cbr>Reference Credit account number |  |  | bank giro credit\u003Cbr>Amount due\u003Cbr>(No fee payable at PO counter)\u003Cbr>\u003Cbr>£ 48.59\u003Cbr>Cheques payable to POST OFFICE LTD\u003Cbr>Cash\u003Cbr>Signature\u003Cbr>Cheque\u003Cbr>Date\u003Cbr>£\u003Cbr> |\n| Printed by Vertex Bi l l ing Services 0 1925 465001 | 158\u003Cbr>288 24\u003Cbr>0123456789 123 157 8464 |  |  |\n|  | | • • c1&• • • Bb7• PHYg•\u003Cbr>1234567891234567891\u003Cbr> Collection A/C, E. ON Energy Solutions Limited\u003Cbr>57-84-64 |  |\n| Please do not write below this line or fold this payment slip |  |  |  |\n| 0123456789123 X |  |  |  |\n\n| About your plan |  |\n| --- | --- |\n| Plan name 28 Day Notice Electricity Plan Baserate |  |\n| Notice period to end\u003Cbr>your contract | With this plan you need to give us 28 days notice to cancel your contract.\u003Cbr>For more information, see section 7 of our terms and conditions online\u003Cbr>[at eonenergy.com/smeterm](at eonenergy.com/smeterm) |\n| Did you know our fixed prices are generally cheaper? If you'd like the peace of mind of fixed prices for a year or longer, call us now on 0333 202 4657 to find out about the plans we can offer you. |  |\n\n| Standing Charge |  28 | days at 29.590p per day £8.29 |\n| --- | --- | --- |\n| Monthly Prompt Payment Discount |  | £0.94 CR |\n| Sub total of charges before VAT | | £46.28 |\n| VAT @ 5.0% on £46.28 |  | £2.31 |\n\n\n| Contacting us |  |  |  |  |  |  |  |\n| --- | --- | --- | --- | --- | --- | --- | --- |\n| Go to [eonenergy.com](eonenergy.com) to find FAQs. |  |  |  |  |  |  |  |\n| Write to Business Customer Service, E.ON Energy Solutions Ltd, PO Box 2010, NG1 9GQ |  |  |  |  |  |  |  |\n| Minicom 0800 056 6560 textphone suitable for deaf customers. |  |  |  |  |  |  |  |\n| Moving premises? 0345 301 4881\u003Cbr>You can read your meter up to five days before you move. |  |  |  |  |  |  |  |\n| Emergencies |  |  |  |  |  |  |  |\n| Power cut? 0800 195 4141 open 24/7 |  |  |  |  |  |  |  |\n| Smell gas? 0800 111 999 open 24/7 |  |  |  |  |  |  |  |\n| Our commitment to you\u003Cbr>If we ever fail to give you the high standards of service you expect from us, please call us so we can put things right. |  |  |  |  |  |  |  |\n| Step 1 Call our specialist complaints team on 0345 303 4060 to discuss your complaint. |  |  |  |  |  |  |  |\n| Step 2 If they are unable to resolve your complaint, please ask to speak to a manager. |  |  ","cbCaimEy1LVzABpt","https://ap.wps.com/l/cbCaimEy1LVzABpt","pdf",1545537,2,"English","en",105,"# Invoice details\n## Amount due and payment instructions\n## Charges and VAT breakdown\n# Plan information\n## Notice period and fixed price messaging\n# Contact and support\n## Customer service and emergencies","[{\"question\":\"What is the amount due and how should it be paid?\",\"answer\":\"The invoice requests payment of £48.59 and instructs paying using the payment slip provided. 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