[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-261345-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-261345-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","environmental-services-job-description-manager-and-supervisor","Environmental Services - Job Description - Manager and Supervisor","","Environmental Services role definitions outline responsibilities for managing and supervising hotel environmental operations. The manager position focuses on overseeing operating units, aligning with support departments for guest services, setting KPIs and operating manuals, running preventive maintenance, ensuring compliance with government fire and safety requirements, and driving training and energy management. The supervisor role emphasizes waste scheduling coordination, daily refuse transport, daily follow-ups and work order responsiveness, vacuum cleaning, shift briefings, performance monitoring, accident reporting, and neat professional service standards.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/general/","General",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/environmental-services-job-description-manager-and-supervisor/261345/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/environmental-services-job-description-manager-and-supervisor/261345.png","ImageObject",442,249,{"name":42,"@type":43},"Angel","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-21","2026-09-14",true,{"@type":52,"interactionType":53,"userInteractionCount":33},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What are the key responsibilities of the Manager, Environmental Services role?","Question",{"text":62,"@type":63},"Directly manage environmental operating units, coordinate with support departments for guest services, set KPIs, create operating manuals and procedures, plan preventive maintenance, and ensure compliance with government fire and safety regulations. The role also includes training facilitation, energy management planning, market trend evaluation, and collaboration with external parties.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What daily operational tasks does the Supervisor-Environmental Control role focus on?",{"text":67,"@type":63},"Arrange waste removal schedules, ensure daily refuse transportation and tidy staging, follow up work order statuses, respond promptly to orders, and complete driveway dust/particle vacuum cleaning. It also assigns duties per shift, conducts daily shift briefings, and monitors attendant and service provider performance and conduct.",{"name":69,"@type":60,"acceptedAnswer":70},"What qualifications are required for these environmental services positions?",{"text":71,"@type":63},"The manager requires a university degree in hotel management or business administration (or related field), at least 4 years of hotel management experience, and strong communication skills plus solid knowledge of hotel operations. The supervisor requires strong hands-on waste management experience, with supervisory experience in a 5-star hotel or commercial complex as an advantage.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},261345,1789352212,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,113,118,123],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":4,"slug":125},158,"general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":124,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":121,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":79,"read_time":22},687207412472,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Department： Environmental Services  \nPosition Title： Manager, Environmental Services  \nJOB DESCRIPTION:  \n- Directly manage the operating units under his/her scope  \n- Coordinate closely with the support departments to ensure the delivery of guest services  \n- Meet regularly with senior management to manage the delivery to those properties  \n- Establish KPI’s across all departments under the scope to ensure correct standards of quality and productivity.  \n- Establish Department Operating Manuals and Specific Operating Procedures to ensure maximum comfort for guests  \n- Plan, implement and administer an effective preventive maintenance program to ensure the upkeep of the Hotel Buildings and its Operating Equipment  \n- Coordinate and conduct regular inspection of buildings to ensure strict compliance with government, fire and safety regulations and license requirements. Recommend and/or take action to ensure compliance  \n- Identify, review, and facilitate continuous training programs for employees on new operation techniques to increase productivity and maximize revenue and guest services for the hotel. Plan, implement and administer an energy management program  \n- Create opportunities within other divisions / departments to share resources to save costs or build revenue  \n- Assist to co-ordinate closely with external parties such as utility companies, public health authorities, government departments, government Tourism Board (MGTO), Medias and the local charitable organizations to establish and cultivate good working relationships  \n- Establish good control practices/systems in all operating departments and review as and when necessary  \n- Keep abreast of the competition and evaluate the market trends, identify the business needs and be able to take actions to maximize the profits for the company  \n- Perform all functions as and when required by the management  \nREQUIREMENTS  \n- University degree in hotel management, business administration or related field  \n- At least 4 years of work experience in hotel management  \n- Strong written and oral communication skills  \n- Solid working knowledge in hotel operation  \n部門單位： 環境衛生  \n職位名稱： 主任– 環境衛生  \n職位內容：  \n安排並參與各指定區域（如多功能廳、洗手間及大堂）的清潔工作，確保場所整潔、符合酒  \n∙  \n店標準  \n∙ 有效執行班次交接，確保團隊成員明確了解待完成事項與後續工作安排。  \n提供新員工在職培訓，使其熟悉酒店政策、作業安全流程及保安守則，確保工作表現符合標  \n∙  \n準  \n∙ 安排相關團隊成員的工作排程，確保任務分配清晰，執行高效有序  \n∙ 確保所有清潔設備定期保養，維持良好運作狀態  \n∙ 依據各項清潔任務的特性，選用最適當的清潔方法與設備，以確保清潔效果與效率  \n∙ 有效安排每日工作任務，靈活調配人力資源，確保營運順暢  \n∙ 定期巡查所負責區域，確保環境維持最高標準  \n職位要求：  \n具備環境衛生部或房務部相關工作經驗者，或熟悉一般清潔設備操作及清潔技術者，將優先  \n∙  \n考慮  \n∙ 具備清晰且有效的溝通技巧，能促進團隊合作並提升整體工作效率  \n∙ 能接受輪班工作安排，具高度彈性與責任感  \nDepartment： Environmental Services  \nPosition Title： Supervisor-Environmental Control  \nJOB DESCRIPTION:  \n- Ensure the waste removal schedule of casino, office, shops and Hotels to be properly arranged with the relevant parties  \n- Ensure the daily refuse transportation from each holding room to refuse room to be properly done and tidy  \n- Follow up the status of working orders daily  \n- Ensure the orders to be promptly responded  \n- Ensure the dust and particles vacuum cleaning along the driveways is to be done properly  \n- Carry out the daily duties assignment for each attendant at each shift at assigned working location(s)  \n- Carry out shift briefing to the attendant daily  \n- Supervise and monitor performance, appearance, behavior and working manner of attendants and services provider(s)  \n- Make sure all the team members to be neat & tidy and polite & pleasant manner  \n- Report on all accidents, incidents and hazardous situations accordingly  \nREQUIREMENTS  \n- Strong hands-on experience in waste management field  \n- Relevant supervisory experience in a 5-star hotel or commercial complex is an advantage","cbCaijCVl3ulpC4e","https://ap.wps.com/l/cbCaijCVl3ulpC4e","pdf",663783,"English","# Job Description\n## Manager, Environmental Services\n## Supervisor-Environmental Control\n## Requirements","[{\"question\":\"What are the key responsibilities of the Manager, Environmental Services role?\",\"answer\":\"Directly manage environmental operating units, coordinate with support departments for guest services, set KPIs, create operating manuals and procedures, plan preventive maintenance, and ensure compliance with government fire and safety regulations. The role also includes training facilitation, energy management planning, market trend evaluation, and collaboration with external parties.\"},{\"question\":\"What daily operational tasks does the Supervisor-Environmental Control role focus on?\",\"answer\":\"Arrange waste removal schedules, ensure daily refuse transportation and tidy staging, follow up work order statuses, respond promptly to orders, and complete driveway dust/particle vacuum cleaning. It also assigns duties per shift, conducts daily shift briefings, and monitors attendant and service provider performance and conduct.\"},{\"question\":\"What qualifications are required for these environmental services positions?\",\"answer\":\"The manager requires a university degree in hotel management or business administration (or related field), at least 4 years of hotel management experience, and strong communication skills plus solid knowledge of hotel operations. The supervisor requires strong hands-on waste management experience, with supervisory experience in a 5-star hotel or commercial complex as an advantage.\"}]","Environmental Services - Job Description - Manager and Supervisor | PDF"]