[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-249964-105":53,"doc-detail-249964-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","ensuring-project-quality-key-points-and-quality-plan-guidance","Ensuring Project Quality - Key Points and Quality Plan Guidance","","Project quality management relies on quality planning, quality assurance, and quality control to ensure outcomes meet client and performing-organization needs. Understanding why issues occur enables corrective action and course correction while the whole project team executes elements of the quality plan. The team should be trained in quality management fundamentals, including tools such as corrective action, beyond inspection concepts, human performance aids, and audit procedures. The document also outlines how to build a quality team, define quality-plan contents, schedule audits and inspections, and focus reviews using risk, schedule criticality, and contract impact for continuous improvement.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/ensuring-project-quality-key-points-and-quality-plan-guidance/249964/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/ensuring-project-quality-key-points-and-quality-plan-guidance/249964.png","ImageObject",442,249,{"name":88,"@type":89},"Graffin","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-27","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",13,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the three primary components of project quality management?","Question",{"text":109,"@type":110},"Project quality management consists of quality planning, quality assurance, and quality control.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Why is training the project team important for quality management?",{"text":114,"@type":110},"Training builds deep understanding of why the quality management system is necessary and equips members with tools such as corrective action, human performance tools, audit procedures, and beyond inspection approaches.",{"name":116,"@type":107,"acceptedAnswer":117},"How should a project decide what to audit, surveil, or review?",{"text":118,"@type":110},"Use a risk register to focus on highest-risk items, consider resource or technical concerns in specific areas, review the project schedule (especially critical and near-critical path activities), and include large contracts with significant cost and schedule impact.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},249964,1791729399,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},3573418547284,"https://eur-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Ensuring Project Quality  \nKey Points  \n• Project quality management consists of three primary components: quality planning, quality assurance, and quality control.  \n• The ability to understand why something is occurring can provide valuable insight on how to course correct and adjust.  \n• All members of the project team are fulfilling some aspect of the quality plan.  \n• All projects should follow a quality process to ensure the outcomes of the project meet the needs of the client and the performing organization.  \nEducate the Team  \nThe entire project team should be trained on the basics of quality management, instilling a deep understanding of the why the quality management system is important and necessary. Education of the tam should include the tools to be used, which include “beyond inspection,” corrective action, human performance tools, and audit procedures.  \nGood Intentions –A Story  \nThis story begins with an organization that was built upon the belief that a formal process for making and documenting decisions should be an essential tool for every project manager. Early in the procedure development and practice, a structured decision-making process was built into the project management culture. The most senior leaders of the organization used the tool to document every important and strategic decision.  \nThis formal process was especially useful in the area of scope changes that deviated from the original base-line documents, so much that a standard change request was no longer adequate. Instead, a review of what went wrong was documented and acted upon as well. It became clear as time progressed and as the organization became more diverse in type and physical location of work, however, that some project managers were using the decision tool for an unintended purpose. They were using it in an after-the-fact documentation method to bypass or avoid what they  \nbelieved to be unnecessary or non-value-added project management procedures.  \nThis certainly was not the intended use of the decision-making process.  \nRemember: continuous improvement is also part of the quality process. Was it their  \nfault? Probably not. They were never told for what or how the decision-making  \nprocess was intended be used. A quality assurance performance review then was  \ninitiated. It became a standard practice for the organization to determine the status  \nand effectiveness of the decision-making process. The analysis and findings of the  \nreview immediately helped to outline a plan of corrective action. The learning of the  \norganization was sharpened and the decision-making process was reset to its original  \nintention.  \nCreate a Quality Team and Procedures. Create the Quality Plan.  \nThe Quality Team should be comprised of seasoned professionals in both the technical work and the implementation of quality plans and procedures. The Quality Plan outlines how the quality organization will be situated in the organization, and how the work will be performed, reviewed, and reported with recommendations, corrective actions, and lessons learned. The plan also outlines how to monitor and control performance with an intention to find issues before work has been completed.  \nThe Quality Plan identifies the quality requirements and standards for the work. It outlines the “quality thinking” required for the work and how to be successful. It presents the scope of work from a quality perspective and how it is to be accomplished. High-level milestones, deliverables, and success criteria are provided and described in terms of verification. Lastly, the plan outlines the detailed scope requirements and verification methods.  \nProject Quality Plan Contents  \nThe Quality Plan should contain the following elements:  \n• Standards, specifications, company procedures, and references  \n• Checks and verifications to demonstrate the work complies with stated requirements  \n• Applicable acceptance activities to measure against  \n• Roles as to who will perform ","cbCaihPq7XcWMfHX","https://ap.wps.com/l/cbCaihPq7XcWMfHX","pdf",214541,"English","# Key Points\n## Educate the Team\n## Good Intentions - A Story\n## Create a Quality Team and Procedures\n## Project Quality Plan Contents\n## Develop a Schedule for Audit Control and Inspection\n## Quality Assurance and Quality Control Performance Reviews","[{\"question\":\"What are the three primary components of project quality management?\",\"answer\":\"Project quality management consists of quality planning, quality assurance, and quality control.\"},{\"question\":\"Why is training the project team important for quality management?\",\"answer\":\"Training builds deep understanding of why the quality management system is necessary and equips members with tools such as corrective action, human performance tools, audit procedures, and beyond inspection approaches.\"},{\"question\":\"How should a project decide what to audit, surveil, or review?\",\"answer\":\"Use a risk register to focus on highest-risk items, consider resource or technical concerns in specific areas, review the project schedule (especially critical and near-critical path activities), and include large contracts with significant cost and schedule impact.\"}]","Ensuring Project Quality - Key Points and Quality Plan Guidance | PDF",1789253527]