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It improves deliverability and supports carrier compliance while reducing coverage fees through optimized message handling and proactive identification of unwanted messages. The offering includes consent tracking and opt-out management, automated notifications, team inbox workflows, MMS media support, powerful search, templates, and integrations such as Microsoft Teams, APIs, and customizable automations.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/enhanced-business-sms-and-mms-datasheet/249573/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/enhanced-business-sms-and-mms-datasheet/249573.png","ImageObject",442,249,{"name":88,"@type":89},"Patrick","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-27","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":30},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How does Enhanced Business SMS and MMS support carrier compliance?","Question",{"text":108,"@type":109},"It is designed to improve deliverability and ensure carrier compliance. It also tracks and manages SMS consent and unsubscribe (opt-out) requests for each contact.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What capabilities are included for handling SMS conversations and teams?",{"text":113,"@type":109},"It provides a unified inbox to send, receive, and manage SMS conversations in one place. It also supports shared team inboxes, including claiming, transferring, and resolving conversations with private notes.",{"name":115,"@type":106,"acceptedAnswer":116},"What integrations and automation options are available?",{"text":117,"@type":109},"The solution offers pre-built SMS integrations and custom APIs. It includes messaging within Microsoft Teams and supports automation like appointment scheduling, replies, and interactive text receptionists (available as an add-on).","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},249573,1790025468,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":30,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},549758146520,"https://ap-avatar.wpscdn.com/avatar/80002397d8c0411e94?_k=1775819394049821470","Enhanced Business SMS and MMS  \nSend and receive SMS using your RingCentral business numbers.  \nRingCentral SMS solution is designed to improve deliverability, ensure carrier compliance, and reduce coverage fees.  \nIt usesAIto identify unwanted messages before they are sent and offers user-friendly recipient opt-out management. Connect with confidence while respecting recipient preferences and maintaining compliance.  \nWhy RingCentral Enhanced Business SMS and MMS?  \nShared team inboxes1  \n• Share a team inbox for SMS conversations  \n• Claim, transfer, and resolve SMS conversations with private notes  \nCompliant  \n• Track and manageSMS consent to ensure carrier compliance  \n• Opt-out management  \nSMS for marketing1  \n• Personalized SMS campaigns with advanced messaging rules  \n• Send secure payment requests  \nDeeply integrated  \n• Pre-built SMS integrations and custom APIs  \n• Send business SMS to individuals or groups natively in Microsoft Teams  \nAutomation  \n• Automate appointment scheduling and replies  \n• Custom or pre-built SMS Interactive Text Receptionists1  \n1. Available as an add-on. Learn more about Advanced SMS Inbox solution here.  \nRINGCENTRAL® DATASHEET | ENHANCED BUSINESS SMSAND MMS 1  \n10,000+  \n\" Having RingCentral’s SMS texts sent through CarePath is invaluable when medication is scheduled for delivery, but no one is home.\"  \n– Nancy Crowell, Senior Vice President of Operations  \nAutomated SMS messages  \n$150,000  \nSaved each year  \nRead customer story   \nKey features  \nEasy to use Port existing numbers or choose new ones  \nSelect new local or vanity numbers from any area code or port existing numbers to RingCentral with no service interruptions. Send professional SMS/MMS from your business number.  \nOne professional business number  \nHave one unified business number foryour calls, faxes, and text messages, allowing you to communicate with customers securely using your business identity, even from personal devices.  \nUnified inbox  \nSend, receive & manage all your SMS conversations in the same place where you manage calls and fax.  \nSend more than plain text  \nSend and receive images, videos, emojis and files with MMS.  \nPowerful search  \nSearch through text trails by looking up keywords.  \nEmail notifications  \nReceive email notifications of incoming text messages.  \nRINGCENTRAL® DATASHEET | ENHANCED BUSINESS SMSAND MMS 2  \nWorks across your devices  \nSwitch between your desktop, tablet, and mobile phone anytime to pick up where you left off.  \nText globally  \nRingCentral customers in the US and Canada can send and receive SMS messages to international numbers in supported countries.2  \nOne subscription for all business communications  \nSMS that is integrated with calling, eFax, team messaging, video meetings. Send, receive & manage all your conversations in one place.  \nFeatures that speed up operations  \nRespond quick with SMS templates  \nCreate, save, and use customizable message templates for common inquiries, appointment reminders, order confirmations, and more.  \nMessage previews  \nSee previews of multimedia files in in-line message threads.  \nWorry-free opt-out management  \nEasily track and manage unsubscribe requests for every contact to stay compliant.  \nOptimized for deliverability  \nDesigned to improve deliverability, ensure carrier compliance, and reduce coverage fees.  \nGroupSMS/MMS  \nSend a group text message to multiple people in a single thread.  \nBulk SMS/MMS  \nSend the same text to multiple people in separate messages.3  \nBulk export, forward, delete SMS  \nExport, forward, and delete your text messages in bulk to save time.  \nSpam blocking  \nAdd a number to your block list to stop all calls, texts, and faxes from that number.  \n2. Send the same text to up to 100 recipients using the RingCentral app. For larger outreach, use the SMS Campaigns App, available for free, to send the same text to thousands at once. Contact your Account Executive for more details.  \n3. International SMS functiona","cbCais41xVdbLVfw","https://ap.wps.com/l/cbCais41xVdbLVfw","pdf",787130,"English","# Key features\n## Compliant opt-out and consent management\n## Automated and marketing SMS\n## Deep integrations and automation\n# How it works\n## Unified inbox and multi-device access\n## Pricing and SMS credits\n## Bulk messaging and management tools","[{\"question\":\"How does Enhanced Business SMS and MMS support carrier compliance?\",\"answer\":\"It is designed to improve deliverability and ensure carrier compliance. It also tracks and manages SMS consent and unsubscribe (opt-out) requests for each contact.\"},{\"question\":\"What capabilities are included for handling SMS conversations and teams?\",\"answer\":\"It provides a unified inbox to send, receive, and manage SMS conversations in one place. It also supports shared team inboxes, including claiming, transferring, and resolving conversations with private notes.\"},{\"question\":\"What integrations and automation options are available?\",\"answer\":\"The solution offers pre-built SMS integrations and custom APIs. It includes messaging within Microsoft Teams and supports automation like appointment scheduling, replies, and interactive text receptionists (available as an add-on).\"}]","Enhanced Business SMS and MMS - Datasheet | PDF",1789252415]