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professional people services, working together to enhance the lives of our current and future employees so that they can deliver an excellent student experience.”  \nOur Vision is:  \n“Our employees are happy and healthy, have the best experience at DMU and achieve their potential”.  \n| Our Leaders and Managers will have the opportunity to develop ina supportive environment, built on constructive relationships |  | Our colleagues will be fairly rewarded and\u003Cbr>recognised for acting in\u003Cbr>accordance with\u003Cbr>our values |\n| --- | --- | --- |\n\nOur colleagues will have a fair work– life balance, feel listened to and supported to shape their working lives  \nJob Description  \nJob Title: Employee Experience and Wellbeing Manager  \nDirectorate of People Services  \nGrade: F Role profile: SMF2  \nFull time (37 Hours, consideration will be given to alternative working patterns and hours) Permanent  \nHybrid Working available on a minimum of 40% in the office – to be regularly reviewed and agreed with the line manager  \n\n|  | Duties of the role |\n| --- | --- |\n| Overall purpose of the role | This role is responsible for supporting the development of a sector-leading employee experience for staff and prospective staff by identifying areas for development/improvement and in designing and implementing customer centric solutions.\u003Cbr>As part of the employee experience portfolio, this role is responsible for leading the Wellbeing team to deliver all operational aspects of staff wellbeing as well as to develop cutting-edge wellbeing strategies that enhance the felt experience of staff at DMU.\u003Cbr>Working in collaboration with the Deputy Director of People Services and other key People Services managers this role is responsible for providing guidance and insight on trends in employee wellbeing and aligning the corporate wellbeing approach accordingly. This role will also be responsible for embedding wellbeing strategies into the employee life cycle.\u003Cbr>A key focus of the role will be to consider and enhance the experience of our employees. Customer service is paramount to ensuring a high calibre, efficient and well-respected professional service and to the experience of our managers, employees as well as external customers. |\n| Main duties and responsibilities | • In collaboration with the Deputy Director of People Services and the People Service Operations Manager, develop data driven strategies drawing on metrics, customer feedback and competitor benchmarking to identify areas for employee experience improvement.\u003Cbr>• Working with key stakeholders within People Services and the wider business, proactively develop actions and initiatives that enhance the employee experience.\u003Cbr>• Lead employee working groups to co-create experiences that are employee centric using methodologies such as design thinking.\u003Cbr>• Develop and enhance employee feedback mechanisms to understand the felt experience of staff at key ‘moments that matter’ in the employee lifecycle.\u003Cbr>• Work in collaboration with Organisational Development and HR colleagues |\n\n\n|  | Duties of the role |\n| --- | --- |\n|  | to enhance the corporate employee voice mechanisms. |\n|  | • Be the employee health and wellbeing expert and champion, representing |\n|  | staff wellbeing by attending and contributing to meetings across the |\n|  | university as well as externally to promote wellbeing. |\n|  | • Working with the Deputy Director of People Services to develop and update |\n|  | a corporate staff wellbeing strategy. |\n|  | • To lead the annual wellbeing communications plan, ensuring the calendar |\n|  | reflects government and health advice and initiatives. |\n|  | • Be the conduit between health and safety, occupational health and |\n|  | employee experience to ensure a joined-up approach to employee |\n|  | wellbeing. |\n|  | • Working with the Strategic Lead for Employment Relations to develop |\n|  | ","cbCailM0kV4OxyMX","https://ap.wps.com/l/cbCailM0kV4OxyMX","pdf",445304,7,"English","# Directorate of People Services - Our Plan and our Priorities\n## Our Mission and Vision\n## Job Information\n## Overall Purpose of the Role\n## Main Duties and Responsibilities","[{\"question\":\"What is the overall purpose of the Employee Experience and Wellbeing Manager role?\",\"answer\":\"To support a sector-leading employee experience by identifying improvement areas, designing and implementing customer-centric solutions, and leading the Wellbeing team’s operational delivery and strategic development for staff wellbeing.\"},{\"question\":\"Which inputs are used to develop data-driven employee experience strategies?\",\"answer\":\"The role develops strategies using metrics, customer feedback, and competitor benchmarking to identify opportunities for employee experience improvement.\"},{\"question\":\"How does the role connect wellbeing with other functions across the university?\",\"answer\":\"It ensures a joined-up approach by linking health and safety, occupational health, and employee experience, and by collaborating with Organisational Development and HR colleagues to embed wellbeing strategies into the employee life cycle.\"}]","Employee Experience and Wellbeing Manager - job description | PDF",1789342937]