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It covers creating the campaign record, selecting and associating recipient contacts, designing the email message header and message body, previewing content as recipients will see it, and scheduling and sending the mailing. The material also explains related privilege roles and user configuration, including user identity, time zone alignment, administrative access, and requirements for adding assets to a library.","| Step | Relevant Topic |\n| --- | --- |\n| 1 Create a new Campaign record in Siebel | “Creating Campaigns” on page 14 |\n| CRM On Demand |  |\n| 2 Select the contacts who will receive the email and associate them with the newly created Campaign | “Selecting Campaign Recipients” on page 16 |\n| 3 Specify the format and content of your email header. | “Designing the Email Message Header” on page 17 |\n| 4 Create or upload the body of your email message | “Designing the Email Message Body” on page 19 |\n| 5 Preview your email to see how it will appear to your recipients | “Previewing Email Message Content” on page 37 |\n| 6 Schedule and send the mailing to your recipients | “Scheduling the Email Campaign” on page 38 |\n\n| Privilege\u003Cbr>Email Marketing: Administer Email Marketing | Description\u003Cbr>Enables access to Manage Email Marketing Campaigns, view Usage Statistics, and manage Users . |\n| --- | --- |\n| Email Marketing: Author Email Marketing | Enables the Setup Email button on the campaign header detail screen . |\n| Email Marketing: Manage Email Marketing Access | Enables a link to Email Marketing Administration on the Siebel CRM On Demand Administration page. |\n\n| First Name | Enter the user’s first name (required) . |\n| --- | --- |\n| Last Name | Enter the user’s last name (required) . |\n| Work Phone\\# | Enter the user’s work phone number. |\n| User ID | Enter the user’s User Sign In ID from Siebel CRM On Demand (required) .\u003Cbr>NOTE: The User ID you enter here must be identical to the User Sign In ID specified in Siebel CRM On Demand User Management. To locate the User Sign In ID, navigate to Admin > User Management & Access Controls > User Management and then, in the User List, click the user’s last name hyperlink to open the user detail record. |\n| Email Administrator? | Select this check box to make this user an Email Marketing On Demand administrator. |\n| Time Zone | Select the user’s time zone (required) .\u003Cbr>NOTE: Both Siebel CRM On Demand and Email Marketing On Demand track the time zone at the user level. The time zone you enter here must be identical to the time zone specified in the Siebel CRM On Demand user record. |\n\n| File | Click the Browse button and choose a file on your computer that you want to add to the library.\u003Cbr>NOTE: Individual files that you upload to the library can be no larger than 10 MB each. |\n| --- | --- |\n| Name | Enter the name for this file that is displayed to authors of marketing emails. |\n| Folder | Enter the name of the folder where this file will be stored. If this folder does not exist, the system creates it. If it does exist, the system uses the existing folder. |\n| Type | Select the type of file that you are adding: a document, image, or email template. |","cbCaimesaKmoecJe","https://ap.wps.com/l/cbCaimesaKmoecJe","pdf",501434,64,"English","en",105,"# Email campaign workflow\n## Creating the campaign and selecting recipients\n## Designing email header and body\n## Previewing and scheduling the mailing\n# Permissions and user setup\n## Email Marketing privileges and access\n## User fields and time zone requirements\n# Asset library management\n## Uploading files and required metadata","[{\"question\":\"What are the main steps to set up an email campaign in Siebel CRM On Demand?\",\"answer\":\"Create a Campaign record, select contacts to receive the email, design the email header, create or upload the email body, preview the message, then schedule and send the mailing.\"},{\"question\":\"What permissions are required to administer email marketing?\",\"answer\":\"Administer Email Marketing enables access to manage Email Marketing campaigns, view usage statistics, and manage users.\"},{\"question\":\"What user fields must be aligned with Siebel CRM On Demand user records?\",\"answer\":\"The entered User ID must match the Siebel CRM On Demand sign-in ID, and the selected Time Zone must be identical to the time zone in the Siebel CRM On Demand user record.\"}]","Email Marketing On Demand - 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