[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-573826-105":3,"detail-sidebar-cat-1-en-105":74,"doc-detail-573826-en":120},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":67,"head_meta":69,"extra_data":71,"updated_unix":73},105,"en","eehx-cheat-sheet-for-front-office-staff-automatic-opt-in-using-arrive-at-check-in","eEHX Cheat Sheet for Front Office Staff - AUTOMATIC OPT-IN USING ARRIVE (AT CHECK-IN)","","Reference guide for front office staff on using the eEHX module during appointment workflows. Covers automatic opt-in when a patient is checked in with ARR status and no enabled eEHX record exists, and the steps to link patients when a matching record is found. Also explains how to import a patient’s demographics from eEHX for new practice patients, how to opt out via the eHX consent workflow, and how to unlink in case of incorrect consent or linkage. Updated Oct. 2020.",{"@graph":14,"@context":66},[15,34,49],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/eehx-cheat-sheet-for-front-office-staff-automatic-opt-in-using-arrive-at-check-in/573826/",4,{"url":32,"name":10,"@type":35,"author":36,"headline":10,"publisher":39,"fileFormat":42,"inLanguage":8,"description":12,"dateModified":43,"datePublished":43,"encodingFormat":42,"isAccessibleForFree":44,"interactionStatistic":45},"DigitalDocument",{"name":37,"@type":38},"Stanley","Person",{"url":19,"name":40,"@type":41},"DocShare","Organization","application/pdf","2026-10-14",true,{"@type":46,"interactionType":47,"userInteractionCount":4},"InteractionCounter",{"@type":48},"ViewAction",{"@type":50,"mainEntity":51},"FAQPage",[52,58,62],{"name":53,"@type":54,"acceptedAnswer":55},"What happens when there is no icon next to eEHX Status during check-in?","Question",{"text":56,"@type":57},"It indicates the patient is not enabled for eEHX. When ARR (Check-In) or ARR Late is selected, the system checks eEHX enablement and proceeds with opt-in or linkage depending on matches.","Answer",{"name":59,"@type":54,"acceptedAnswer":60},"How do I link a patient to an existing eEHX record?",{"text":61,"@type":57},"When a similar match is found, open the eEHX Patient Record Linkage window. If the match is the same patient, select the matching radio button and click Link Patients, then confirm OK in the verification window.",{"name":63,"@type":54,"acceptedAnswer":64},"How do I opt a patient out of eEHX and what icon should I expect?",{"text":65,"@type":57},"Open the eHX consent window, select Date Signed, Practice, and Facility, ensure Received Signed Consent is checked, and choose the Opt-Out radio button. Click Save to display an orange broken link icon next to eEHX Status.","https://schema.org",{"og:url":32,"og:type":68,"og:title":10,"og:site_name":40,"og:description":12},"article",{"robots":70,"canonical":32},"index,follow",{"doc_id":72,"site_id":7},573826,1791947732,{"code":4,"msg":75,"data":76},"success",[77,82,87,92,97,102,106,111,116],{"id":78,"doc_module":22,"doc_module_name":25,"category_name":79,"show_sort_weight":80,"slug":81},11,"Presentations",90,"presentations",{"id":83,"doc_module":22,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},12,"Resumes",80,"resumes",{"id":88,"doc_module":22,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},14,"Invoices",70,"invoices",{"id":93,"doc_module":22,"doc_module_name":25,"category_name":94,"show_sort_weight":95,"slug":96},15,"Posters",60,"posters",{"id":98,"doc_module":22,"doc_module_name":25,"category_name":99,"show_sort_weight":100,"slug":101},16,"Social Media",50,"social-media",{"id":103,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":104,"slug":105},17,40,"forms",{"id":107,"doc_module":22,"doc_module_name":25,"category_name":108,"show_sort_weight":109,"slug":110},18,"Letters",30,"letters",{"id":112,"doc_module":22,"doc_module_name":25,"category_name":113,"show_sort_weight":114,"slug":115},21,"Paper Templates",5,"papers-templates",{"id":117,"doc_module":22,"doc_module_name":25,"category_name":118,"show_sort_weight":4,"slug":119},158,"General","general-158",{"code":4,"msg":75,"data":121},{"doc_id":72,"user_id":122,"nickname":37,"user_avatar":123,"doc_module":22,"category_id":103,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":124,"file_id":125,"file_url":126,"file_type":127,"file_size":128,"view_count":4,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":22,"language":129,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":130,"faqs":131,"seo_title":132,"seo_description":12,"update_tm":73,"read_time":4},2336477405376,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","eEHX Cheat Sheet for Front Office Staff  \n\n| AUTOMATIC OPT-IN USING ARRIVE (AT CHECK-IN)\u003Cbr>When there is no icon next to eEHX Status on the Appointment window, it means the patient is not enabled to the eEHX. When the patient is checked-in for appointment and ARR (Check-In) or ARR Late is selected from the Visit Status drop-down list, the system automatically checks if the patient is enabled on the eEHX:\u003Cbr>1. If the patient is not in the eEHX and no possible matches are found for this patient, the system will automatically opt-in your patient to the eEHX (with today’s date and your practice name) and the eEHX Status will now display a green link icon on the Appointment window.\u003Cbr>2. If a similar patient match is found in the eEHX, the eEHX Patient Record Linkage window opens.\u003Cbr>a. If there is a match in last name, first name and DOB and you have ensured this is the same patient, check the radio button next to the patient match and click the Link Patients button. A verification window opens. Click OK. Your patient is now linked to the existing patient on theeEHX and a green link icon will now display next to eEHX Status on the Appointment window.\u003Cbr>b. If none of the eEHX patients displayed match your patient, click the Create a New Patient ateEHX button to add your patient to the eEHX. A green link icon will now display next to eEHX Status on the Appointment window. |\n| --- |\n| IMPORT PATIENT FROM THE eEHX\u003Cbr>If a patient is already on the eEHX and he/she is a new patient at your practice, you can import his/her demographic information from the eEHX:\u003Cbr>1. Search patient in Patient Lookup by entering the search criteria at the top of the window.\u003Cbr>2. Click the Search eEHX button to display accounts on the eEHX Portal only on the bottom pane.\u003Cbr>3. If the new patient to your practice already exists in the eEHX, click on the patient on the bottom pane, then click the Import Pt button. *To verify more of the patient’s demographic information, click the Patient Info at eHX button.\u003Cbr>4. Two confirmation windows will open. Click Yes, then OK.\u003Cbr>5. From the Patient Information window, confirm and/or update patient information & click OK. This will auto-link the patient to the existing patient on the eEHX and your patient on the top pane of the Patient Lookup will now have a green link in the eEHX Status column.\u003Cbr>* We recommend that you don’t use the Export Pt and Link Pt buttons on Patient Lookup, as these buttons will be removed in future eCW EHR versions. |\n| OPTING-OUT A PATIENT\u003Cbr>1. Click the eHX Status on the Appointment window to open the eEHX Patient Consent window. * You can also open this window to opt-out a patient by clicking the eHX Consent button on the Patient Hub.\u003Cbr>2. First select the Date Signed, your Practice and Facility from the drop-down lists.\u003Cbr>3. Last ensure the box next to Received Signed Consent is checked and check the Opt-Out radio button.\u003Cbr>4. Click Save.\u003Cbr>5. An orange broken link icon will now display next to eEHX Status on the Appointment window.\u003Cbr>* If the patient did not sign the CIQN “opt-in”or “opt-out”consent form or if you erroneously linked your patient to an existing patient on the eEHX, you can completely unlink the patient instead of opting-out, from the eEHX Patient Consent window above, by checking the Unlink Pt. with eEHX radio button and following the same steps. |\n\nLast Updated Oct. 2020","cbCaiuKTwRigxvGx","https://ap.wps.com/l/cbCaiuKTwRigxvGx","pdf",278564,"English","# AUTOMATIC OPT-IN USING ARRIVE (AT CHECK-IN)\n# IMPORT PATIENT FROM THE eEHX\n# OPTING-OUT A PATIENT","[{\"question\":\"What happens when there is no icon next to eEHX Status during check-in?\",\"answer\":\"It indicates the patient is not enabled for eEHX. When ARR (Check-In) or ARR Late is selected, the system checks eEHX enablement and proceeds with opt-in or linkage depending on matches.\"},{\"question\":\"How do I link a patient to an existing eEHX record?\",\"answer\":\"When a similar match is found, open the eEHX Patient Record Linkage window. If the match is the same patient, select the matching radio button and click Link Patients, then confirm OK in the verification window.\"},{\"question\":\"How do I opt a patient out of eEHX and what icon should I expect?\",\"answer\":\"Open the eHX consent window, select Date Signed, Practice, and Facility, ensure Received Signed Consent is checked, and choose the Opt-Out radio button. Click Save to display an orange broken link icon next to eEHX Status.\"}]","eEHX Cheat Sheet for Front Office Staff - AUTOMATIC OPT-IN USING ARRIVE (AT CHECK-IN) | PDF"]