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Additional Terms and Conditions apply to contracted engagements with organizations.  \nBy requesting and receiving an email confirming an editing slot booking, the Client accepts and agrees to be bound by these Terms and Conditions.  \nWe, Insight Editing London (hereafter I EL), shall provide scientific writing and editing services to you, the Client, in accordance with the following Terms and Conditions:  \n1. Scope and remit of the service  \n1.1 Unless otherwise instructed by the Client, I EL undertakes to thoroughly proof-read and correct issues of spelling, grammar, sentence structure, punctuation and phrasing throughout the entire document, with the exclusion of the bibliography, where applicable.  \n1.2 For “Gold” and “Platinum” projects, I EL will provide written feedback on the scientific content of the document to the extent that their experience as general scientists allows. This feedback may include specific suggestions for improvements as well as identifying potential issues with the work, journal selection advice, and a plagiarism check. For full details of the scope of our “Silver”, “Gold” and “Platinum” packages, please contact us.  \n1.3 In the case of research manuscripts, I EL shall not check that your document meets the formatting requirements of the journal, unless agreed in writing in advance.  \n1.4 Due to journal regulations concerning authorship IEL is not able to write large sections of new text (including but not limited to the main text, covering letter, and response to reviewers) or to directly modify figures; however I EL shall conduct direct editing of the text and can provide substantive guidance and support to authors in their development of these pieces.  \n2. Delivery and return of documents  \n2.1 Editing projects must be booked in advance by email. Short notice editing slots maybe available in some circumstances upon request, but could be subject to an additional charge. “Silver”, “Gold” and “Platinum” projects can be scheduled at 10, 5 and 4 day’s notice, respectively.  \n2.2 The Client may deliver the draft document to I EL via email attachment or using any free file-sharing platform, for example, DropBox. Delivery of the draft document by the Client to I EL shall be by 09.00h GMT time on the agreed date.  \nUncontrolled if printed  \nLast updated, February 2024  \n2.3 Should the Client fail to send the document by 09.00h GMT time on the agreed day, IEL is under no obligation to honour their agreement to undertake the work within the previously-agreed timeframe.  \n2.4 The turnaround time for “Silver”,“Gold” and “Platinum” projects is 7-10, 5-7, and 3-5 working days ( Monday-Friday inclusive), respectively, for documents of fewer than 10,000 editable words. Should the turnaround time need to deviate from these brackets, an I EL editor will be in touch with the client immediately to advise on the editing schedule.  \n2.5 The deadline for the return of the edited document to the Client may be estimated in advance, but shall be agreed before commencement of the work and no later than 24 hours after receipt of the draft document by I EL.  \n2.6 Unless otherwise agreed, the Client may expect receipt of the edited document by  \n18.00h GMT time on the agreed date.  \n2.7 Under exceptional circumstances (e.g. illness, technical failure, family emergency) where an editor is unable to return the document to the Client by the specified time, I EL will inform the client in writing as soon as possible and work to arrange a suitable alternative editor and/or timeline.  \n3. Discussion of manuscripts by phone/","cbCaitivl7xGWhtL","https://ap.wps.com/l/cbCaitivl7xGWhtL","pdf",414476,7,"English","# Scope and remit of the service\n## Delivery and return of documents\n## Discussion of manuscripts by phone/video call\n## Acknowledgement of editing services\n## Satisfaction guarantee\n## Complimentary services","[{\"question\":\"What does Insight Editing London include in its standard editing service?\",\"answer\":\"The service covers thorough proof-reading and correction of spelling, grammar, sentence structure, punctuation, and phrasing throughout the document, excluding the bibliography where applicable.\"},{\"question\":\"How are editing projects booked and what delivery deadline applies?\",\"answer\":\"Editing projects must be booked in advance by email. The draft document must be delivered by 09.00h GMT time on the agreed date.\"},{\"question\":\"What happens if the client is dissatisfied with the editing quality?\",\"answer\":\"The client must inform Insight Editing London within 3 business days of receiving the completed project. If the issue cannot be resolved to the client’s satisfaction, the client is not obliged to pay the fees.\"}]","Editing Service Terms and Conditions - February 2024 | PDF",1789301180]