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The position requires relevant healthcare and operations knowledge, strong organizational leadership, HIPAA and regulatory understanding (including 42 CFR Part 2), and the ability to manage and supervise personnel, evaluate performance, and handle stressful situations while maintaining effective written and verbal communication. 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EDUCATION: | Current (two years) of no felonies or substance abuse convictions.\u003Cbr>Bachelor ’s degree in healthcare related field preferred |  |\n| 2. EXPERIENCE: | Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict.\u003Cbr>Understanding of facility operations, with significant amount of time working in the field of healthcare or substance abuse preferred\u003Cbr>Understanding of HIPAA, Federal, State & CARF standards and regulations preferred\u003Cbr>Must be able to demonstrate organizational and leadership skills with the ability to supervise and manage personnel\u003Cbr>Strategic thinker to be able to recommend alternative solutions, execute solutions and monitor trends accordingly\u003Cbr>Self-starter, able to work autonomously and generate ideas and benefits for the program\u003Cbr>Excellent interpersonal and communication skills required |  |\n| 3. LICENSURE/CERTIFICATION: | Industry related licensure/certification preferred |  |\n| 4. KNOWLEDGE AND TRAINING REQUIRED AT TIME OF HIRE: | Adhere to confidentiality requirements as outlined in 42 CFR, Part 2. (HIPAA)\u003Cbr>Must have the ability to interact with staff and clients ina professional manner.\u003Cbr>Must have the ability to handle stressful and demanding situations, while maintaining exceptional written and |  |\n\n|  | verbal communication skills.\u003Cbr>Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description. |\n| --- | --- |\n| 5. PHYSICAL REQUIREMENTS: | Position requires driving your own vehicle to and from work.\u003Cbr>Position may require working a schedule that consists of some evenings.\u003Cbr>Ability to sit for long periods of time.\u003Cbr>Ability to bend, stoop, and/or frequently walk around the office.\u003Cbr>Ability to lift up to 15 pounds. |\n| SPECIFIC AREAS OF RESPONSIBILITY TO POSITION |  |\n| 1. Responsible for the operation and performance of the intensive outpatient/outpatient program.\u003Cbr>2. Manages the intensive outpatient/outpatient program operations to budgeted/planned results.\u003Cbr>3. Participates in the interviewing, hiring, and training of departmental staff.\u003Cbr>4. Evaluates, manages, counsels and terminates subordinate personnel.\u003Cbr>5. Provides direction to departmental personnel and relays corporate mandates, goals and objectives to departmental personnel.\u003Cbr>6. Works closely with staff to ensure the completion of performance goals.\u003Cbr>7. Identifies cost-saving opportunities, operational efficiencies, etc. and implements new initiatives when necessary.\u003Cbr>8. Assists with partnering opportunities, linkage/support agreements and other critical relationships within the community to drive census growth and meet regulatory requirements.\u003Cbr>9. Develops, monitors and provides reports on key performance indicators ofprogram measures and reacts accordingly.\u003Cbr>10. Works closely with the Clinical Director, Director ofAdministration and Compliance and Quality Assurance activities in a variety of areas including, but not limited to-compliance with federal and state rules, laws, and regulations, compliance with CARF standards, performance improvement initiatives, productivity goals, quality client care, customer service, operational enhancement, growth of client census, contractual requirements, standardization and conformity, best practices and plans for continuous improvement.\u003Cbr>11. Become familiar with the federal and state rules, laws, and regulations and the application ","cbCaiolpTGdmY2S9","https://ap.wps.com/l/cbCaiolpTGdmY2S9","pdf",90704,"English","# Position Purpose\n# Position Requirements/Qualifications\n## Education\n## Experience\n## Licensure/Certification\n## Knowledge and Training Required at Time of Hire\n## Physical Requirements\n# Specific Areas of Responsibility to Position\n## Program Operations and Performance\n## Staffing and Leadership\n## Compliance, Quality, and Reporting\n## Cost-Saving and Growth Initiatives\n# Certification of Receipt and Understanding","[{\"question\":\"What is the main purpose of the Director of Operations role?\",\"answer\":\"The role is responsible for the operation and performance of the intensive outpatient/outpatient program and for collaborating with leadership on improvement opportunities.\"},{\"question\":\"Which qualifications and knowledge are required or preferred?\",\"answer\":\"The description prefers a healthcare-related bachelor’s degree, requires two years of continuous sobriety if applicable, and emphasizes organizational leadership, communication skills, and familiarity with HIPAA and relevant federal/state/CARF standards.\"},{\"question\":\"What are the key responsibilities in program operations and leadership?\",\"answer\":\"The Director of Operations oversees program operations against budgeted results, participates in hiring and training, evaluates and manages personnel, provides direction and relays corporate goals, and reports KPIs while adjusting actions accordingly.\"}]","Director of Operations Job Description | PDF",1789313971]