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The position reports to the Executive Director and serves the Board’s mission, leading year-round hospitality across lodging, dining, and retreat experiences with on-site base in La Grange, TX and expected travel. Responsibilities cover hospitality operations, guest experience leadership, sales and partnerships growth through booking pipelines, staffing recruitment and supervision, and continuous improvement of policies, systems, budgeting, and performance monitoring.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/director-of-hospitality-job-description-updated-march-2026/260299/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/director-of-hospitality-job-description-updated-march-2026/260299.png","ImageObject",442,249,{"name":88,"@type":89},"Logic","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Who does the Director of Hospitality & Community Partnerships report to, and what is the mission focus?","Question",{"text":108,"@type":109},"The role is hired by and reports to the Executive Director, and is called by the Board of Directors to serve Lutherhill’s mission. Primary focus areas include hospitality operations, guest experience, and community engagement.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What hospitality and guest experience responsibilities does the role lead?",{"text":113,"@type":109},"The director provides leadership for lodging, dining, housekeeping, guest services, and retreat support, ensuring facilities are clean and well-prepared. They coordinate across food services, housekeeping, maintenance, and program teams and act as the primary contact for group leaders’ planning and logistics.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications are required for the position?",{"text":117,"@type":109},"A Bachelor’s Degree in a related field plus at least 3 years of outdoor ministry, hospitality, or related experience (or an equivalent education/experience combination) is required. Additional expectations include demonstrated leadership, familiarity with ELCA theology and structures, and the ability to lead year-round and seasonal staff effectively.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},260299,1790459322,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},1099513958762,"https://ap-avatar.wpscdn.com/avatar/1000023916a998db790?x-image-process=image/resize,m_fixed,w_180,h_180&k=1784791008015729253","Job Description Director of Hospitality Updated March 2026  \nPosition Title: Director of Hospitality & Community Partnerships  \nPosition Classification: Salary  \nFLSA: Exempt  \nSupervisor: Executive Director  \nJob Summary  \nThe Director of Hospitality & Community Partnerships is hired by the Executive Director to whom they report and is called by the Board of Directors to serve the mission of Lutherhill. Primary focus areas include hospitality operations, guest experience, and community engagement. This role leads the yearround hospitality team in delivering exceptional service across all lodging, dining, and retreat experiences. This position is based in La Grange, TX, with primary responsibilities carried out on-site. Regular travel is expected to support community partnerships as well as our Galveston location, along with a flexible schedule that may include evenings and occasional weekends.  \nResponsibilities:  \n- Mission, Culture & Representation  \no Embody and communicate the mission and values of Lutherhill Ministries.  \no Foster a culture of welcome where all people are honored, included, and loved.  \no Ensure all hospitality and retreat operations reflect Lutherhill’s mission.  \no Represent Lutherhill within the synod, congregations, and the broader community.  \n- Hospitality & Guest Experience  \no Provide leadership for all hospitality operations, including lodging, dining, housekeeping, guest services, and retreat support.  \no Ensure facilities are clean, comfortable, and well-prepared for all guests.  \no Coordinate with food services, housekeeping, maintenance, and program teams to deliver consistent, high-quality service.  \no Serve as the primary contact for group leaders and support planning, logistics, and overall guest experience.  \n- Sales, Partnerships & Growth  \no Oversee retreat and rental revenue, managing the full booking lifecycle from inquiry to follow-up.  \no Maintain a strong booking pipeline and promote retreat opportunities to churches, schools, and organizations.  \no Build and sustain relationships with new and returning groups to encourage repeat bookings and referrals.  \no Support development efforts through partnership building and donor engagement.  \n- Leadership, Staff & Collaboration  \no Recruit, train, schedule, and supervise year-round, seasonal, and volunteer staff.  \no Model a culture of hospitality, teamwork, and Christian community.  \no Collaborate with internal teams and external partners to strengthen operations and ministry impact.  \n- Operations, Administration & Continuous Improvement  \no Develop and evaluate hospitality and retreat operations, including policies and best practices.  \no Oversee administrative systems, including booking and guest management.  \no Manage resources, inventory, and the annual hospitality and retreat/rentals operations budget.  \no Monitor performance, gather feedback, and implement improvements to enhance guest satisfaction and sustainability.  \no Execute annual goals and other duties assigned.  \nQualifications and Expectations:  \n- Bachelor’s Degree in related field of study plus at least 3 years of outdoor ministry, hospitality or related experience, or the equivalent combination of education and experience.  \n- Demonstrated leadership experience in outdoor ministry, hospitality or related field.  \n- Familiar with ELCA theology, congregations, agencies and structures. Willing and able to support ELCA teachings in all activities of Lutherhill Ministries.  \n- Proven ability to lead and manage year-round and seasonal staff and work effectively with people of all ages  \no Ability to observe staff behavior, assess its appropriateness, enforce appropriate management techniques  \n- Experienced decision-maker capable of assessing overall programmatic performance of the ministry and proactively leading change.  \n- Self-motivated and able to take initiative in resolving problems.  \n- May be called to work directly with Board members on committees.  \nWorking Rela","cbCaia1Aj3NGzmBx","https://ap.wps.com/l/cbCaia1Aj3NGzmBx","pdf",201577,"English","# Job Summary\n## Position & Reporting\n## Primary Focus Areas\n# Responsibilities\n## Mission, Culture & Representation\n## Hospitality & Guest Experience\n## Sales, Partnerships & Growth\n## Leadership, Staff & Collaboration\n## Operations, Administration & Continuous Improvement\n# Qualifications and Expectations\n# Working Relationships","[{\"question\":\"Who does the Director of Hospitality \\u0026 Community Partnerships report to, and what is the mission focus?\",\"answer\":\"The role is hired by and reports to the Executive Director, and is called by the Board of Directors to serve Lutherhill’s mission. Primary focus areas include hospitality operations, guest experience, and community engagement.\"},{\"question\":\"What hospitality and guest experience responsibilities does the role lead?\",\"answer\":\"The director provides leadership for lodging, dining, housekeeping, guest services, and retreat support, ensuring facilities are clean and well-prepared. They coordinate across food services, housekeeping, maintenance, and program teams and act as the primary contact for group leaders’ planning and logistics.\"},{\"question\":\"What qualifications are required for the position?\",\"answer\":\"A Bachelor’s Degree in a related field plus at least 3 years of outdoor ministry, hospitality, or related experience (or an equivalent education/experience combination) is required. Additional expectations include demonstrated leadership, familiarity with ELCA theology and structures, and the ability to lead year-round and seasonal staff effectively.\"}]","Director of Hospitality Job Description - Updated March 2026 | PDF",1789340773]