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The position also coordinates donor cultivation lists and large-scale mailing calendars, leads registration planning and day-of activities for fundraising events, and provides event customer service. Additional responsibilities include reconciliation report support, office supply management, in-house mailings, and assisting with donor ask and acknowledgement letter writing and maintenance.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/development-operations-associate-job-description/259830/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/development-operations-associate-job-description/259830.png","ImageObject",442,249,{"name":88,"@type":89},"Ivy","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the key responsibilities of the Development Operations Associate?","Question",{"text":109,"@type":110},"Manage the Salesforce donor database and donor lists, process gifts with acknowledgement and calendaring, track donor campaigns and fundraising metrics, and support event management and fundraising communications.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does the role support events and donor stewardship?",{"text":114,"@type":110},"Create organized prospect/stewardship/solicitation lists, help implement mailing strategies and calendars, lead donor data and registration planning for major fundraisers, and provide customer service to event donors and guests.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications and skills are required for this position?",{"text":118,"@type":110},"A bachelor’s degree or an AA with 4 years of related experience; 1–3 years of related experience; strong ability in database management, data reporting and analysis, and Salesforce administration-level capability; advanced spreadsheet skills and strong written/verbal communication; attention to detail and organizational ability.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},259830,1791145643,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},549758252649,"https://ap-avatar.wpscdn.com/avatar/8000253669c5317157?_k=1778319167496531819","Title: Development Operations Associate  \nReports to: Development Director  \nDirectly Supervises: None  \nSummary of Job:  \nThe Development Operations Associate is responsible for providing the Development Department with general support, including database management, gift entry and donor acknowledgement, as well as support with event management with fundraising events and communications.  \nEssential Duties and Responsibilities:  \nDatabase Management:  \n● Take ownership of HPP’s Salesforce donor database and donor lists as relevant for internal/external communications (including annual report, newsletters, e-marketing and special events) .  \n● Process all gifts (individual, corporate, foundation and event), including:  \nSalesforce gift entry, acknowledgement and creating/calendaring  \nadditional tasks.  \n● Assist donors with gift transactions (employee giving, credit card transactions) .  \n● Track and report on donor campaigns, fundraising progress and other metrics/analytics.  \n● Support Development Team with database/systems improvements, individual donor tracking and grants management.  \n● Support Finance Team with reconciliation reports.  \n● Manage online donation forms and database configuration.  \n● Manage 3rd party online accounts.  \nDonor Cultivation/Stewardship:  \n● Create polished lists to organize prospect, stewardship, cultivation and solicitation eȨorts in accordance with the Development Plan including, but not exclusive to appeals, events (including guest lists) and e-newsletters.  \n● With the support of the Development Director and other team members, implement large-scale mailing strategies and calendars.  \nSpecial Event Support:  \n● Lead donor data for major annual fundraisers, as well as smaller events as needed (invite lists, guest lists, name tags) .  \n● Lead registration planning, set-up and day-of activities at events.  \n● Provide customer service support to event donors/guests.  \n● Additional software research and implementation as needed.  \nDevelopment Operations:  \n● Manage department’s oȩce supplies (stationary, printer needs, etc.) .  \n● Help write, edit and maintain donor ask and acknowledgement letters.  \n● Provide general support as needed for development-wide projects related to publications, donor events, meetings and other initiatives.  \n● In-house printing for mailings.  \nCore Competencies:  \nAll HPP StaȨ are expected to meet the expectations of our Core Competencies:  \n● Accountability and Reliability: Shows up for the team, the clients, and the organization; takes responsibility for actions, and follows through on tasks and projects.  \n● Collaboration: Helps colleagues as needed, views responsibilities as shared; Actively participates in agency-wide initiatives/ eȨorts.  \n● Communication: Uses eȨective written and oral communication with  \ncoworkers and community served; understands emotions of self and others, and responds with empathy.  \n● Continuous Learning: Demonstrates curiosity and eagerness to learn and develop professionally.  \n● Equity Mindset: Understands and is committed to goals of diversity, equity, and inclusion and fostering an inclusive environment; consistently centers equity in the organization’s work both internally and externally.  \n● Proficiency in area of focus: Has skills and knowledge in role and area of focus.  \nQualifications:  \n● Bachelor’s degree, or AA degree with 4 years of related experience.  \n● 1-3 years of related experience.  \n● Strong interest in and aptitude for database management and data reporting and analysis.  \n● Salesforce expertise; administrator level preferred.  \n● Mastery of Microsoft Oȩce/Google Suite, with outstanding spreadsheet skills and ability to format data.  \n● Meticulous attention to detail and strong organizational skills.  \n● Strong interpersonal skills and desire to provide a high level of customer services to both internal and external entities.  \n● Self-starter with ability to prioritize competing goals and make improvements.  \n● St","cbCaieucTz3ju2sp","https://ap.wps.com/l/cbCaieucTz3ju2sp","pdf",5202515,"English","# Role Overview\n# Essential Duties and Responsibilities\n## Database Management\n## Donor Cultivation/Stewardship\n## Special Event Support\n## Development Operations\n# Core Competencies\n# Qualifications\n# Work Environment and Requirements\n# Compensation and Application Instructions","[{\"question\":\"What are the key responsibilities of the Development Operations Associate?\",\"answer\":\"Manage the Salesforce donor database and donor lists, process gifts with acknowledgement and calendaring, track donor campaigns and fundraising metrics, and support event management and fundraising communications.\"},{\"question\":\"How does the role support events and donor stewardship?\",\"answer\":\"Create organized prospect/stewardship/solicitation lists, help implement mailing strategies and calendars, lead donor data and registration planning for major fundraisers, and provide customer service to event donors and guests.\"},{\"question\":\"What qualifications and skills are required for this position?\",\"answer\":\"A bachelor’s degree or an AA with 4 years of related experience; 1–3 years of related experience; strong ability in database management, data reporting and analysis, and Salesforce administration-level capability; advanced spreadsheet skills and strong written/verbal communication; attention to detail and organizational ability.\"}]","Development Operations Associate - Job Description | PDF",1789336138]