[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-249818-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-249818-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","developing-a-comprehensive-quality-management-plan-final-learning-cbt-session-overview","Developing a Comprehensive Quality Management Plan - FINAL - Learning CBT Session Overview","","Training session content explains how to develop a comprehensive Quality Management Plan (QMP) with an emphasis on purpose, principles, and measurable outcomes. It outlines why a QMP matters, including performance measurement, assessment, improvement, and evaluation, plus methods to identify root causes and drive efficiency. It details objectives tied to community mental health center participation requirements, defines core quality principles (customer focus, leadership, engagement, process approach, evidence-based decisions, relationship management), and assigns roles and responsibilities across governance and administration.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/presentations/","Presentations",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/developing-a-comprehensive-quality-management-plan-final-learning-cbt-session-overview/249818/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/developing-a-comprehensive-quality-management-plan-final-learning-cbt-session-overview/249818.png","ImageObject",442,249,{"name":42,"@type":43},"\tCallum ","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-29","2026-09-12",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",11,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the primary purpose of a Quality Management Plan (QMP)?","Question",{"text":63,"@type":64},"A QMP describes the structure and process for measuring, assessing, and improving performance, incorporating performance measurement, assessment, improvement activities, and evaluation.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Which quality management principles guide the plan?",{"text":68,"@type":64},"The session highlights customer focus, leadership, engagement of people, process approach, evidence-based decision making, and relationship management with stakeholders and partners.",{"name":70,"@type":61,"acceptedAnswer":71},"How does the plan define roles and responsibilities across the organization?",{"text":72,"@type":64},"It specifies responsibilities for the Board of Trustees/Directors and administration (top management), including setting culture, ensuring accountability, developing policies, allocating resources, monitoring metrics, managing risk, and enabling communication and transparency.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},249818,1791460886,{"code":4,"msg":82,"data":83},"success",[84,87,92,97,102,107,112,117,122],{"id":55,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":85,"slug":86},90,"presentations",{"id":88,"doc_module":22,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},12,"Resumes",80,"resumes",{"id":93,"doc_module":22,"doc_module_name":25,"category_name":94,"show_sort_weight":95,"slug":96},14,"Invoices",70,"invoices",{"id":98,"doc_module":22,"doc_module_name":25,"category_name":99,"show_sort_weight":100,"slug":101},15,"Posters",60,"posters",{"id":103,"doc_module":22,"doc_module_name":25,"category_name":104,"show_sort_weight":105,"slug":106},16,"Social Media",50,"social-media",{"id":108,"doc_module":22,"doc_module_name":25,"category_name":109,"show_sort_weight":110,"slug":111},17,"Forms",40,"forms",{"id":113,"doc_module":22,"doc_module_name":25,"category_name":114,"show_sort_weight":115,"slug":116},18,"Letters",30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":55,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":135,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":88},137451211410,"https://ap-avatar.wpscdn.com/avatar/2000bb0a9246f588df?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786362646172706240","Iowa Medicaid CompetencyBased Training (CBT) Session  \nDeveloping a Comprehensive Quality Management Plan  \nPamela Lester, Quality Manager, RN, BSN, MSHS Health Care Quality  \nAugust 5, 2025  \nPlease consider completing this pre-test while we wait. Link: [https://www.surveymonkey.com/r/qualityplan-pre](https://www.surveymonkey.com/r/qualityplan-pre)  \nTopics  \n01  \nDefine the Purpose and Importance of a Quality Management Plan (QMP)– Gain a clear understanding of what a QMP is and why it’s essential for successful project outcomes.  \n02  \nIdentify Key Components and Stakeholder Responsibilities – Learn about the critical components of a QMP and explore the roles and responsibilities of stakeholders within the organizational structure.  \n03  \nEvaluate and Improve the QMP for Continuous Quality Enhancement – Understand how to assess and adjust the QMP to drive ongoing improvements for the upcoming year.  \nQuality Management Plan Purpose  \nWhy have a Quality Management Plan?  \nIncorporates performance measurement, assessment, improvement activities, and evaluation.  \n􀁦Assists in gathering all standards across the organization  \n􀁦Process to identify the root cause of problems with your services so that members receive high-quality services  \n􀁦Identify improvements to create efficiencies to decrease costs and improve staff satisfaction.  \nQuality Management Principles  \nCustomer Focus: listen to customers and respond  \nLeadership: create an environment that encourages engagement and motivation  \nEngagement of People: more productive and contribute to the organization's goals and objectives  \nProcess Approach: Understand and manage interrelated processes as a system  \nEvidence-Based Decision Making: decisions are based on the analysis of data and information and evidenced based practices  \nRelationship Management: Building and maintaining mutually beneficial relationships with stakeholders, and partners  \nObjective of a Quality Management Plan  \nDescribes the structure and process for measuring, assessing and improving performance.  \nIf you are a Community Mental Health Center (CMHC) the objective would be to assist in meeting §485.917 Condition of participation: Quality assessment and performance improvement (QAPI)  \nRoles and Responsibilities  \nBoard of Trustees/Directors  \nSetting the tone and establishing an organization’s culture  \nHold CEO and top leadership accountable to quality  \nPolicy Development and Compliance  \nResource Allocation  \nMonitoring Performance Metrics  \nRisk Management  \nStrategic planning  \nCommunication, Transparency and Accountability  \nAdministration (Top Management)  \n􀁦Set the organization's direction and foster a sense of unity in purpose.  \n􀁦Oversee establishing and preserving the internal environment, where employees can engage in accomplishing the objectives of the company  \n􀁦Leading the efforts facilitating activities, participating in tasks, providing resources  \n􀁦Understand what you want to commit to and for what reason and remember, quality is based on data and driven by outcomes.  \nDeming in 2020 stated that if an organization doesn’t not have leadership commitment, quality will be severely jeopardized. “If the leader cannot come, then send no one”","cbCaigYOQGHqXxhw","https://ap.wps.com/l/cbCaigYOQGHqXxhw","pdf",1197793,34,"English","# Topics\n## Define the Purpose and Importance of a Quality Management Plan (QMP)\n## Identify Key Components and Stakeholder Responsibilities\n## Evaluate and Improve the QMP for Continuous Quality Enhancement\n# Quality Management Plan Purpose\n## Why have a Quality Management Plan?\n# Quality Management Principles\n# Objective of a Quality Management Plan\n# Roles and Responsibilities","[{\"question\":\"What is the primary purpose of a Quality Management Plan (QMP)?\",\"answer\":\"A QMP describes the structure and process for measuring, assessing, and improving performance, incorporating performance measurement, assessment, improvement activities, and evaluation.\"},{\"question\":\"Which quality management principles guide the plan?\",\"answer\":\"The session highlights customer focus, leadership, engagement of people, process approach, evidence-based decision making, and relationship management with stakeholders and partners.\"},{\"question\":\"How does the plan define roles and responsibilities across the organization?\",\"answer\":\"It specifies responsibilities for the Board of Trustees/Directors and administration (top management), including setting culture, ensuring accountability, developing policies, allocating resources, monitoring metrics, managing risk, and enabling communication and transparency.\"}]","Developing a Comprehensive Quality Management Plan - FINAL - Learning CBT Session Overview | PDF",1789253104]