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description of activities |\n| Are expressed in broad terms | Are statements of how, when and/or who |\n| Are statements of what and/or why | Detail a process |\n| Sometimes help comply with local, state and federal laws and regulations | Sometimes help comply with local, state and federal laws and regulations |","cbCaivv4pwsRW9fL","https://ap.wps.com/l/cbCaivv4pwsRW9fL","pdf",327315,"English","# Policies\n## Scope and nature\n## Change frequency\n## Compliance support\n# Procedures\n## Focus and detail\n## How, when and who\n## Change and continuous improvement","[{\"question\":\"What are the key characteristics of a policy?\",\"answer\":\"A policy typically has widespread application, is normally non-negotiable, and is expressed in broad terms about what and/or why.\"},{\"question\":\"How do procedures differ from policies?\",\"answer\":\"Procedures have a narrower focus and provide a more detailed description of activities, including how, when and/or who.\"},{\"question\":\"Why does the distinction matter for compliance?\",\"answer\":\"Both may help comply with local, state and federal laws and regulations, but policies provide general direction while procedures guide the detailed steps.\"}]","Determining Whether a Statement is a Policy or a Procedure | PDF"]