[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-195289-105":53,"doc-detail-195289-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","design-of-non-mission-city-portal-ux-and-customer-journey","Design of Non-Mission City Portal UX and Customer Journey","","This document outlines the design of the User Experience (UX) and Customer Journey for the Non-Mission City (NMC) portal within the NetZeroCities (NZC) initiative, funded by the European Union. It details the creation of an integrated digital platform aimed at supporting Non-Mission Cities in their climate transition efforts. The portal's UX and customer journey are meticulously designed to ensure user-friendliness, accessibility, and effectiveness, providing NMCs with essential tools and resources. Key features include a user directory, groups, events calendar, knowledge repository, and direct chat functionalities, along with specialized tools like a Climate Transition Map, Finance Guidance Tool, and Engagement Strategy Tools. The document also covers the City dossier, CCC Review, UTMC, and an FAQ section to address user queries. The overall objective is to empower cities with the information and capabilities needed to achieve net-zero emissions by facilitating collaboration, knowledge sharing, and strategic planning through a seamless and intuitive digital interface.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/design-of-non-mission-city-portal-ux-and-customer-journey/195289/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/design-of-non-mission-city-portal-ux-and-customer-journey/195289.png","ImageObject",442,249,{"name":88,"@type":89},"Violet","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-27","2026-09-03",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the primary purpose of the Non-Mission City portal?","Question",{"text":108,"@type":109},"The Non-Mission City portal is designed to support Non-Mission Cities (NMCs) in their climate transition efforts by providing tools and resources for planning, collaboration, and knowledge sharing.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are some of the main features offered by the NMC portal?",{"text":113,"@type":109},"The portal includes a user directory, groups, events, cities, knowledge repository, climate transition map, finance guidance tool, engagement strategy tools, chat, city dossier, CCC review, UTMC, and an FAQ section.",{"name":115,"@type":106,"acceptedAnswer":116},"Who funded the NetZeroCities initiative and the development of this portal?",{"text":117,"@type":109},"The NetZeroCities initiative and the development of this portal are funded by the European Union.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},195289,1788447132,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":140},4398048950312,"https://ap-avatar.wpscdn.com/avatar/400002538284de19e3c?_k=1778320343897328908","| Acronym | Description |\n| --- | --- |\n| CCC | Climate City Contract |\n| CTA | Call to Action |\n| CTM | Climate Transition Map |\n| KR | Knowledge Repository |\n| LH | Learning Hub |\n| MCs | Mission Cities |\n| MMCs | Mission-Minded Cities |\n| NMCs | Non-Mission Cities |\n| NZC | NetZeroCities |\n| R&I | Research and Innovation |\n| Single Sign On | SSO |\n| UI | User Interface |\n\n\n| UX | User Experience |\n| --- | --- |","cbCaicjHw2vqTYBx","https://ap.wps.com/l/cbCaicjHw2vqTYBx","pdf",7910196,77,"English","# User Interface and Customer Journey Design\n## Key Features\n### User Directory\n### Groups\n### Events\n### Cities\n### Knowledge Repository\n### Climate Transition Map\n### Finance Guidance Tool\n### Engagement Strategy Tools\n### Chat\n### City Dossier\n### CCC Review\n### UTMC\n### FAQ\n### Settings","[{\"question\":\"What is the primary purpose of the Non-Mission City portal?\",\"answer\":\"The Non-Mission City portal is designed to support Non-Mission Cities (NMCs) in their climate transition efforts by providing tools and resources for planning, collaboration, and knowledge sharing.\"},{\"question\":\"What are some of the main features offered by the NMC portal?\",\"answer\":\"The portal includes a user directory, groups, events, cities, knowledge repository, climate transition map, finance guidance tool, engagement strategy tools, chat, city dossier, CCC review, UTMC, and an FAQ section.\"},{\"question\":\"Who funded the NetZeroCities initiative and the development of this portal?\",\"answer\":\"The NetZeroCities initiative and the development of this portal are funded by the European Union.\"}]","Design of Non-Mission City Portal UX and Customer Journey | PDF",27]