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It describes payment routes for external income via sales invoices (28 days) and internal school activities through online booking. It defines monitoring and escalation when payments are overdue beyond 14 days, including email/text reminders, formal reminder letters, possible negotiations for instalments, and approval requirements for legal action. It also sets reporting responsibilities to governors and committees.",{"@graph":63,"@context":123},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/debt-recovery-policy-debt-recovery-procedures-and-payments/277638/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/debt-recovery-policy-debt-recovery-procedures-and-payments/277638.png","ImageObject",442,249,{"name":88,"@type":89},"Logic","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-01","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",20,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115,119],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of CAT’s Debt Recovery Policy?","Question",{"text":109,"@type":110},"The policy sets the procedure for collecting unpaid debts owed to CAT or its academies. It aims to resolve issues with parents and carers while considering pupils’ safety, wellbeing, and budget impacts.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How should parents pay for school activities and external income?",{"text":114,"@type":110},"External income is billed through sales invoices, payable within 28 days under CAT’s terms. Charged school activities are paid at booking time via the Academy’s online payment system.",{"name":116,"@type":107,"acceptedAnswer":117},"What steps are taken when a debt becomes overdue?",{"text":118,"@type":110},"If overdue by more than 14 days, debt recovery procedures begin. Under £25, reminders are sent and further contact is attempted, potentially including a meeting to discuss repayment proposals. For £25 or over, informal reminders are followed by formal letters, possible sales invoice recognition, and meetings to agree repayment terms.",{"name":120,"@type":107,"acceptedAnswer":121},"When can legal action be taken to recover outstanding debt?",{"text":122,"@type":110},"Legal action may be pursued only after all possible recovery actions fail, and it must be approved by the Resources Committee via the Chief Finance and Operations Officer. Academies should contact the CFOO directly if legal action is considered.","https://schema.org",{"og:url":78,"og:type":125,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":127,"canonical":78},"index,follow",{"doc_id":129,"site_id":56},277638,1790055437,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":88,"user_avatar":134,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":140,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":61,"update_tm":144,"read_time":73},1099513958762,"https://ap-avatar.wpscdn.com/avatar/1000023916a998db790?x-image-process=image/resize,m_fixed,w_180,h_180&k=1784791008015729253","DEBT RECOVERY  \nPOLICY  \nDate of Board review: Autumn 2023  \nNext review date: Autumn 2024  \nIntroduction  \nThis policy sets out the procedure to be followed in the event of an unpaid debt owed to CAT or any of its academies. We aim to work with parents and carers to resolve any issues and the Principal of each academy is available to discuss any financial concerns or difficulties. CAT will also consider the safety and wellbeing of pupils before any action is taken. However, any money owed to Cheshire Academies Trust or its academies has an impact on budgets and may affect the resources that we can provide for pupils. As part of its duty to manage public funds, CAT will take all reasonable measures to vigorously collect debts as part of its management of public funds. A debt will only be written off only after all reasonable measures have been taken (commensurate with the size and nature of the debt) .  \nLegal Framework  \nThe CAT Debt Recovery Policy will observe the relevant financial regulations and guidance set out in the Academies Trust Handbook and any other legal requirements.  \nIt is the Chief Finance and Operations Officer’s responsibility to ensure that the bad debt financial practices are consistent with this policy.  \nThis policy covers all debts including income from school activities such as:  \n• After-school clubs  \n• Nursery Fees  \n• School Dinners  \n• School trips  \n• Music lessons  \n1. Payments  \nExternally via Sales Invoice  \nThe Academy will raise a sales invoice for all external income payments. The sales invoice should be paid within 28 days per CAT’s terms and conditions.  \nInternally for School Activities  \nPayment should be made at the time of booking via the Academy’s online payment system for any school activities that have an associated charge. These include but are not limited to nursery fees, afterschool club fees, payments for school dinners, residentials, trips and music lessons.  \nShould a parent want to enrol their child in an activity, but are prevented from doing so for financial reasons, a confidential meeting with the Principal of the Academy can be arranged to discuss further.  \n2. Management and Monitoring of outstanding payments  \nThe School Business Manager is responsible for following the debt recovery procedure, set out in the monthly office overview. They should apply debt recovery procedures where any payment becomes overdue by more than 14 days.  \n3. Debt Recovery Procedures  \nFor overdue debts under £25 reminders will be sent by email or text message. In the event of nonpayment, the debtor will be contacted by telephone and invited to meet with the School Business Manager to discuss repayment proposals and consider the viability of recovery of the debt. If they are unable to recover the debt they should inform their Trust Business Manager at the earliest opportunity. A record of unrecovered debt should be reported to governors via the termly Finance & Business report. Governors should consider if the level of debt requires further action.  \nFor overdue payments of £25 or over the following procedures will be applied.  \n•  Initial Overdue Payment Reminder (informal)  \nAn informal reminder will be sent by way of email. In the case of external payments this should be accompanied by a reminder invoice. A copy of the email should be retained for the records. If no response is received and the debt relates to school activities, the School Business Manager should make other informal attempts to discuss this with the parent/carer, including via telephone or in person.  \n•  First Overdue Payment Letter (formal)  \nIf there is no response to the initial reminder, a formal letter (Appendix A) will be issued 14 days later. This letter will be signed by the Principal and a copy will be retained for the records. In the case of school activities, this formal letter will state that if payment is not received by the end of the current term they may not be permitted to continue with the activity. If","cbCaionXUIVj4f0Z","https://ap.wps.com/l/cbCaionXUIVj4f0Z","pdf",213697,"English","# Introduction\n# Legal Framework\n# Payments\n## Externally via Sales Invoice\n## Internally for School Activities\n# Management and Monitoring of outstanding payments\n# Debt Recovery Procedures\n## Overdue debts under £25\n## Overdue payments of £25 or over\n# Reporting of Outstanding Payments\n# Legal Action","[{\"question\":\"What is the purpose of CAT’s Debt Recovery Policy?\",\"answer\":\"The policy sets the procedure for collecting unpaid debts owed to CAT or its academies. It aims to resolve issues with parents and carers while considering pupils’ safety, wellbeing, and budget impacts.\"},{\"question\":\"How should parents pay for school activities and external income?\",\"answer\":\"External income is billed through sales invoices, payable within 28 days under CAT’s terms. Charged school activities are paid at booking time via the Academy’s online payment system.\"},{\"question\":\"What steps are taken when a debt becomes overdue?\",\"answer\":\"If overdue by more than 14 days, debt recovery procedures begin. Under £25, reminders are sent and further contact is attempted, potentially including a meeting to discuss repayment proposals. For £25 or over, informal reminders are followed by formal letters, possible sales invoice recognition, and meetings to agree repayment terms.\"},{\"question\":\"When can legal action be taken to recover outstanding debt?\",\"answer\":\"Legal action may be pursued only after all possible recovery actions fail, and it must be approved by the Resources Committee via the Chief Finance and Operations Officer. Academies should contact the CFOO directly if legal action is considered.\"}]","DEBT RECOVERY POLICY - Debt recovery procedures and payments | PDF",1789502575]