[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-352925-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-352925-en":127},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","cyber-toolkit-what-smes-need-to-know","Cyber Toolkit - What SMEs Need to Know","","Guide for small and medium-sized enterprises on cybersecurity essentials, covering practical steps to start securing systems and businesses, ransomware containment actions, and phishing defenses for email, texts, and phone calls. Includes recommendations for cyber awareness training, incident reporting, and resources for incident response planning, checking whether email addresses were involved in breaches, and accessing further materials such as templates, alerts, and awareness videos for ongoing risk reduction.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/presentations/","Presentations",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/cyber-toolkit-what-smes-need-to-know/352925/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/cyber-toolkit-what-smes-need-to-know/352925.png","ImageObject",442,249,{"name":42,"@type":43},"Connor ","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-29","2026-09-22",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",8,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What should an SME do first to improve cybersecurity?","Question",{"text":63,"@type":64},"Use the guide’s high-level steps and reference ENISA materials, plus national guidance such as the National Cyber Security Centre resource for small business.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"If ransomware infection occurs, what are the recommended containment actions?",{"text":68,"@type":64},"Disconnect infected devices from all networks, consider disabling Wi‑Fi in serious cases, reset credentials, wipe and reinstall the OS, restore only from verified clean backups, then reconnect to a clean network and monitor traffic with antivirus scans.",{"name":70,"@type":61,"acceptedAnswer":71},"How can staff reduce the risk of phishing scams via email, text, and calls?",{"text":72,"@type":64},"Avoid requests to update or verify account information, ignore urgency cues, do not install apps from text links, avoid unknown numbers, and call back using a trusted number if unsure; use available resources to learn to spot phishing.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},352925,1791744111,{"code":4,"msg":82,"data":83},"success",[84,88,93,98,103,108,113,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":86,"slug":87},11,90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":85,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":136,"language":137,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":12,"update_tm":141,"read_time":33},687207022233,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","CYBERSECURITY  \nWhat SMEs Need to Know  \nCYBER TOOLKIT  \n[Jan Carroll-Fortify Institute-jan@fortifyinstitute.com](Jan Carroll-Fortify Institute-jan@fortifyinstitute.com)  \nCONTENTS  \nWhere to start?  \n Hit by Ransomware!  \n Email, Text & Call Scams  \n Cyber Awareness Training  Cyber Incident Response Plan  \n Has Your Email been in a Breach?  \n Cyber Awareness Videos  Further Resources  \n[Jan Carroll-Fortify Institute-jan@fortifyinstitute.com](Jan Carroll-Fortify Institute-jan@fortifyinstitute.com)  \nWHERE TO START?  \nENISA (European Union Agency for Cybersecurity)  \nThis guide provides SMEs with practical 12 high level steps on how to better secure their systems and their businesses.  \nLink  \n[https://www.enisa.europa.eu/publications/enisa-report-cybersecurity](https://www.enisa.europa.eu/publications/enisa-report-cybersecurity)for-smes  \nFurther resource  \nNational Cyber Security Centre-Cyber Security for Small Business  \nLink  \n[https://ncsc.gov.ie/pdfs/NCSC-SME-Guidance-0225. pdf](https://ncsc.gov.ie/pdfs/NCSC-SME-Guidance-0225. pdf)  \n[Jan Carroll-Fortify Institute-jan@fortifyinstitute.com](Jan Carroll-Fortify Institute-jan@fortifyinstitute.com)  \nHIT BY RANSOMEWARE?  \nIf your organisation has been infected with malware, these steps may help limit the impact:  \n1.Immediately disconnect the infected computers, laptops or tablets from all network connections, whether wired, wireless or mobile phone based.  \n2.In a very serious case, consider whether turning off your Wi-Fi, disabling any core network connections (including switches), and disconnecting from the internet might be necessary.  \n3.Reset credentials including passwords (especially for administrator and other system accounts) -but verify that you are not locking yourself out of systems that are needed for recovery.  \n4.Safely wipe the infected devices and reinstall the OS.  \n5.Before you restore from a backup, verify that it is free from any malware. You should only restore from a backup if you are very confident that the backup and the device you're connecting it to are clean.  \n6.Connect devices to a clean network in order to download, install and update the OS and all other software.  \n7.Install, update, and run antivirus software.  \n8.Reconnect to your network.  \n9.Monitor network traffic and run antivirus scans to identify if any infection remains.  \nIncident Reporting:  \nContact the National Cyber Security Centre and An Garda Siochana to report the  \nincident – guidance here:  \n[https://www. ncsc.gov.ie/incidentreporting/](https://www. ncsc.gov.ie/incidentreporting/)  \nFurther Resources:  \n[https://www. ncsc.gov.ie/pdfs/NCSC_Quick_Guide_Ransomware.pdf](https://www. ncsc.gov.ie/pdfs/NCSC_Quick_Guide_Ransomware.pdf)  \n[https://www. nomoreransom.org/en/index.html](https://www. nomoreransom.org/en/index.html)  \n[Jan Carroll-Fortify Institute-jan@fortifyinstitute.com](Jan Carroll-Fortify Institute-jan@fortifyinstitute.com)  \nPHISHING-SCAMS, EMAILS, TEXTS & PHONECALLS  \nEmail:  \nBe wary of any requests to update or verify account information. Be wary of any sense of urgency.  \nTrust your gut!  \nCall the person if you’re unsure.  \nDo the test below  \nText:  \nDon’t install an app from a text link. What if you do?  \n[https://cyberawarenessireland.com/flubot-infographic](https://cyberawarenessireland.com/flubot-infographic)  \n[Calls:](Calls:)  \nAvoid unknown or blocked numbers.  \nIf you answer, they ask for sensitive information or know some of your information, call them back from a number you sourced.  \nTrust your gut.  \nCan you spot when you’re being phished?   \nThis is an excellent resource from Google  \n[Jan Carroll-Fortify Institute-jan@fortifyinstitute.com](Jan Carroll-Fortify Institute-jan@fortifyinstitute.com)  \nCYBER AWARENESS TRAINING  \nResources  \nWhy Awareness training is vital.  \n[https://cyberawarenessireland.com/what-we-know-so-far](https://cyberawarenessireland.com/what-we-know-so-far)  \nFree, quality training and certification  \n[https://cyberreadiness","cbCaii2OSHbt74z9","https://ap.wps.com/l/cbCaii2OSHbt74z9","pdf",4382745,10,"English","# Contents\n## Where to start?\n## Hit by Ransomware!\n## Email, Text & Call Scams\n## Cyber Awareness Training\n## Cyber Incident Response Plan\n## Has Your Email been in a Breach?\n## Cyber Awareness Videos\n## Further Resources","[{\"question\":\"What should an SME do first to improve cybersecurity?\",\"answer\":\"Use the guide’s high-level steps and reference ENISA materials, plus national guidance such as the National Cyber Security Centre resource for small business.\"},{\"question\":\"If ransomware infection occurs, what are the recommended containment actions?\",\"answer\":\"Disconnect infected devices from all networks, consider disabling Wi‑Fi in serious cases, reset credentials, wipe and reinstall the OS, restore only from verified clean backups, then reconnect to a clean network and monitor traffic with antivirus scans.\"},{\"question\":\"How can staff reduce the risk of phishing scams via email, text, and calls?\",\"answer\":\"Avoid requests to update or verify account information, ignore urgency cues, do not install apps from text links, avoid unknown numbers, and call back using a trusted number if unsure; use available resources to learn to spot phishing.\"}]","Cyber Toolkit - What SMEs Need to Know | PDF",1790102012]