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It asks how the respondent contacted the organization (email, phone, website, in person, or other), the helper’s name, the date of service, and a service category selection. 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person that helped you today:\nAnswers: open ended\nPlease provide the date the service was provided:\nAnswers: calendar\nPlease select the service provided:\nAnswers: rodents, mosquitos, other pest, etc.\nPlease rate your overall satisfaction with the service provided:\nHow could we serve you better?\nAnswers: open ended\nPotential Additional Questions:\nZip Code\nHow did you hear about the services that were provided?\nThe staff spent adequate time with me.\nIs there anything you would change about the service you received today?\nThe materials I received were in my language and easy to understand.\nResources:\nState of Florida, Community Health and Performance Management Division, pulled 2018 \u0013 HYPERLINK \"https://www.research.net/r/5CBSY6S?sm=fqeirrGqtM9O%2bnvVuNUOlg%3d%3d\" \u0014https://www.research.net/r/5CBSY6S?sm=fqeirrGqtM9O%2bnvVuNUOlg%3d%3d\u0015,\nUniversity of Nebraska at Lincoln, Customer Satisfaction Survey, pulled 2018 \u0013 HYPERLINK \"https://ehs.unl.edu/survey\" \u0014https://ehs.unl.edu/survey\u0015\nCounty of Megis, OH, Health Department, Customer Satisfaction Survey, pulled 2018     \u0013 HYPERLINK \"http://www.meigs-health.com/mchd-customer-satisfaction-survey/\" \u0014http://www.meigs-health.com/mchd-customer-satisfaction-survey/\u0015\nCounty of Lincoln, NE, Health Department, Customer Satisfaction postcard, pulled 2018 \u0013 HYPERLINK \"http://phsharing.org/wp-content/uploads/2015/04/lincoln-county-satisfaction-survey.pdf\" \u0014http://phsharing.org/wp-content/uploads/2015/04/lincoln-county-satisfaction-survey.pdf\u0015","cbCaioQeIX3mLSs9","https://ap.wps.com/l/cbCaioQeIX3mLSs9","docx",16597,"English","# Survey Questions\n## Communication and Service Details\n## Satisfaction and Improvements\n## Optional Additional Questions\n## Resources","[{\"question\":\"What contact methods does the survey ask about?\",\"answer\":\"It asks how the customer communicated today, including email, phone, website, face-to-face contact, or other.\"},{\"question\":\"How does the template collect satisfaction feedback?\",\"answer\":\"It requests an overall satisfaction rating and asks an open-ended question on how the organization could serve the customer better.\"},{\"question\":\"What optional details can respondents provide?\",\"answer\":\"Optional items include zip code, how they heard about the services, whether staff spent adequate time, what they would change about the service, and whether materials were in the customer’s language and easy to understand.\"}]","Customer Service Satisfaction Survey Template | DOCX"]