[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-258041-105":53,"doc-detail-258041-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","customer-service-associate-job-description-customer-service","Customer Service Associate Job Description - Customer Service","","Customer Service Associate job description for OHM International Inc., outlining duties across order processing, special order transactions, and telephone sales. 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It also involves maintaining customer service standards, coordinating with multiple fabricators, and updating management with activity and results reports.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What does the job require regarding accounts and fabricator relationships?",{"text":114,"@type":110},"The position services existing accounts, obtains orders, and establishes new accounts by planning and organizing a schedule to call on existing or potential fabricators. It also resolves fabricator complaints by investigating problems, developing solutions, and making recommendations to management.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications are listed for this position?",{"text":118,"@type":110},"The listing requires strong verbal and written communication skills, the ability to multitask and follow through, and solid working knowledge of Microsoft Office applications (Outlook, Word, Excel). An intermediate typing level is preferred, along with an outgoing, friendly, customer-service oriented attitude, strong work ethic, self-direction, motivation, and sales goal alignment.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},258041,1790129278,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},2336474466712,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","OHM International Inc.  \n129 YORK AVE RANDOLPH, MA 02368  \n| Job Title: | Customer Service Associate |  |  |\n| --- | --- | --- | --- |\n| Department/Group: | Customer Service |  |  |\n| Location: |  | Travel Required: | N/A |\n| Level/Salary Range: |  | Position Type: | Full time |\n| HR Contact: | Isabel Monroy | Date posted: | Click here to enter a date. |\n| Will Train Applicant(s) : |  | Posting Expires: | N/A |\n| Applications Accepted By: |  |  |  |\n| Job Description |  |  |  |\n| ROLE AND RESPONSIBILITIES\u003Cbr>● ORDER PROCESSING\u003Cbr>● SPECIAL ORDER TRANSACTIONS\u003Cbr>● TELEPHONE SALES\u003Cbr>● REVIEWING AND PROCESSING DAILY REPORTS\u003Cbr>● PROVIDE BACKUP ASSISTANCE TO WALK-IN CUSTOMERS IN OUR SHOWROOMS\u003Cbr>● WORKING WITH MULTIPLE FABRICATORS AT THE SAME TIME\u003Cbr>● MAINTAIN A HIGH STANDARD OF CUSTOMER SERVICE\u003Cbr>● ABILITY TO WORK AS A PART OF A TEAM AND INDEPENDENTLY\u003Cbr>● ENSURE THAT YOUR INDIVIDUAL WORKSPACE IS KEPT CLEAN AND ORGANIZED AT ALL TIME\u003Cbr>● SERVICES EXISTING ACCOUNTS, OBTAIN ORDERS, AND ESTABLISHES NEW ACCOUNTS BY PLANNING AND ORGANIZING SCHEDULE TO CALL ON EXISTING OR POTENTIAL FABRICATORS\u003Cbr>● KEEPS MANAGEMENT INFORMED BY SUBMITTING ACTIVITY AND RESULTS REPORTS\u003Cbr>● RESOLVES FABRICATORS COMPLAINS BY INVESTIGATING PROBLEMS; DEVELOPING SOLUTIONS; MAKING RECOMMENDATIONS TO MANAGEMENT. |  |  |  |\n\nOHM International Inc.  \n195 Prospect Plains Road  \nMonroe TWP. NJ 08831  \n| QUALIFICATIONS AND EDUCATION REQUIREMENTS\u003Cbr>● ABILITY TO MULTI-TASK AND FOLLOW THROUGH\u003Cbr>● EXCELLENT VERBAL AND WRITTEN COMMUNICATIONS SKILLS\u003Cbr>● SOLID WORKING KNOWLEDGE OF MICROSOFT OFFICE APPLICATIONS, SPECIFICALLY OUTLOOK, WORD AND EXCEL\u003Cbr>● INTERMEDIATE LEVEL TYPING SKILLS PREFERRED\u003Cbr>● ABILITY TO DEVELOP AND MAINTAIN STRONG WORKING RELATIONSHIP\u003Cbr>● OUTGOING, FRIENDLY PERSONALITY\u003Cbr>● CUSTOMER SERVICE ORIENTED ATTITUDE\u003Cbr>● SELF-DIRECTED, HIGHLY MOTIVATED\u003Cbr>● TASK ORIENTED\u003Cbr>● STRONG WORK ETHIC\u003Cbr>● DESIRE TO WORK IN A FAST-PACED ENVIRONMENT\u003Cbr>● MEET SALES GOALS\u003Cbr>● TERRITORY MANAGEMENT\u003Cbr>● NEGOTIATION\u003Cbr>● PRODUCT KNOWLEDGE\u003Cbr>● MOTIVATION FOR SALES |\n| --- |\n|  |","cbCaimLOoWNWWvwZ","https://ap.wps.com/l/cbCaimLOoWNWWvwZ","pdf",231229,"English","# Role and Responsibilities\n## Order Processing and Sales\n## Reporting and Customer Support\n## Accounts and Complaint Resolution\n# Qualifications and Education Requirements\n## Skills and Communication\n## Software and Typing\n## Work Style and Sales Orientation","[{\"question\":\"What are the key responsibilities for the Customer Service Associate?\",\"answer\":\"The role includes order processing, special order transactions, telephone sales, reviewing daily reports, and providing backup support for walk-in showroom customers. It also involves maintaining customer service standards, coordinating with multiple fabricators, and updating management with activity and results reports.\"},{\"question\":\"What does the job require regarding accounts and fabricator relationships?\",\"answer\":\"The position services existing accounts, obtains orders, and establishes new accounts by planning and organizing a schedule to call on existing or potential fabricators. It also resolves fabricator complaints by investigating problems, developing solutions, and making recommendations to management.\"},{\"question\":\"What qualifications are listed for this position?\",\"answer\":\"The listing requires strong verbal and written communication skills, the ability to multitask and follow through, and solid working knowledge of Microsoft Office applications (Outlook, Word, Excel). An intermediate typing level is preferred, along with an outgoing, friendly, customer-service oriented attitude, strong work ethic, self-direction, motivation, and sales goal alignment.\"}]","Customer Service Associate Job Description - Customer Service | PDF",1789318794]