[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-393315-105":53,"doc-detail-393315-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","creating-an-onboarding-plan","Creating an Onboarding Plan","","A practical guide for designing an employee onboarding plan that improves engagement, retention, and performance. It explains onboarding as introducing new hires to role responsibilities and business culture, beginning with early orientation and extending beyond the first week. The guide outlines three phased objectives—learning, applying what was learned through focused training, and working independently with less support—plus benefits such as clearer expectations and higher customer satisfaction.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/creating-an-onboarding-plan/393315/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/creating-an-onboarding-plan/393315.png","ImageObject",442,249,{"name":88,"@type":89},"Mabel","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-31","2026-09-26",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",13,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What benefits does employee onboarding provide?","Question",{"text":109,"@type":110},"Employee onboarding helps improve retention, set clear expectations, increase morale and engagement, raise job clarity and satisfaction, and improve new-hire performance. It can also lead to higher customer satisfaction and sales.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What should Phase 1 cover in the onboarding plan?",{"text":114,"@type":110},"Phase 1 focuses on getting the employee started with day-to-day operations, organizational values and policies, the target customer, role fit, workplace culture expectations, available resources, and identifying early strengths and learning priorities.",{"name":116,"@type":107,"acceptedAnswer":117},"How does Phase 2 differ from Phase 3?",{"text":118,"@type":110},"Phase 2 emphasizes focused training and helping the employee know expectations, demonstrate productivity, begin meeting targets, and identify what they can do independently versus what still needs support. Phase 3 centers on working independently while demonstrating company values, requesting little support, receiving and offering feedback, and celebrating good work.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},393315,1791095968,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},7971474920318,"https://ap-avatar.wpscdn.com/avatar/74000ee537e6b0ca360?x-image-process=image/resize,m_fixed,w_180,h_180&k=1788430171632181674","Creating an Onboarding Plan  \nOnce you make a new hire, it is important to continue with a thoughtful onboarding program to support employee engagement and retention. Use this guide to help you define a plan that works for you.  \nEmployee onboarding is the process of getting your new hires familiar with not only their role and responsibilities but also the culture of your business. A well-designed employee onboarding program starts with a strong orientation (the first few days of his/her hire) and ensures your business is engaging employees to supply resources, coaching, and training so that they can become connected, successful members of the team. This process takes time and should extend well beyond your employee’s first week. Successful onboarding should include three main phases and depending on your business model, the timeline will vary.  \n\n| WHAT ARE THE BENEFITS? |\n| --- |\n|  |\n| As a business owner, your investment in employee onboarding has many benefits. It helps:\u003Cbr>1. Improve employee retention\u003Cbr>2. Set clear expectations\u003Cbr>3. Create positive morale and employee engagement\u003Cbr>4. Increase job clarity and satisfaction\u003Cbr>5. Improve the overall performance of new hires\u003Cbr>6. Lead to higher customer satisfaction and sales |\n\nMake sure you identify objectives for each phase:  \nPHASE 1 OBJECTIVE:  \nEmployee is Learning  \nPhase 1 should get your employee off on the right foot. You’ll want to include activities that help an employee understand:  \n9 Day-to-day operations  \n9 Organizational values and policies  \n9 The target customer  \n9 What his/her role is and how they fit into the business  \n9 Expectations around the workplace culture  \n9 Resources that are available that support independent work in his/ her role by the  \nend of the month  \n9 What they are doing well so far and what they can focus on learning more about  \n\n| PHASE 2 OBJECTIVE:\u003Cbr>Employee is Applying |\n| --- |\n| What was Learned |\n| Phase 2 should be spent on focused employee training. Team expectations and their role in that team should be made clear. You’ll want include activities that help a new employee to:\u003Cbr>9 Know what is expected in their role and how they accomplish it\u003Cbr>9 Demonstrate his/her productivity\u003Cbr>9 Start to meet your expectations\u003Cbr>9 Identify what they are doing well independently and what they may still need support on |\n\n\n| PHASE 3 OBJECTIVE: |\n| --- |\n| Employee is Working Independently |\n| Phase 3 should demonstrate that the employee is doing their job well, showing your company’s values in their work, and needing less help from others. You’ll want to see that a new employee’s activities include:\u003Cbr>9 A strong motivation to meet expectations\u003Cbr>9 Requesting little to no support to accomplish tasks\u003Cbr>9 Openly receiving and offering feedback that supports a deeper understanding of their role\u003Cbr>9 Being celebrated for their good work |\n\nThis tool was developed by Northern Initiatives in partnership with the Aspen Institute Economic Opportunities Program as part of the  \n[Shared Success demonstration. Learn more at](Shared Success demonstration. Learn more at as.pn/sharedsuccess)[ as.pn/sharedsuccess](Shared Success demonstration. Learn more at as.pn/sharedsuccess).  \nOnboarding Plan  \nWhere to start?  \nMake sure your onboarding plan includes:  \n• Clear Communication: Regularly communicate expectations, goals, and progress  \n• Training: Provide practical and relevant training for their position  \n• Coaching and Support: If possible, assign a coworker as guide to answer questions  \n• Feedback and Recognition: Acknowledge achievements and offer constructive feedback and  \n• Clear Workplace Culture: Help the employee understand your business values and what it means to be a part of your team  \n\n|  |  |  |\n| --- | --- | --- |\n| ONBOARDING ACTIVITY PROMPTS |  |  |\n| Use this template as a starting point to identify and document what activities are required to onboard your employees during each phase. Here are some ideas to get you s","cbCaitPR4HY0J7to","https://ap.wps.com/l/cbCaitPR4HY0J7to","pdf",250988,"English","# What are the benefits?\n# Phase 1 objective: Employee is Learning\n# Phase 2 objective: Employee is Applying What Was Learned\n# Phase 3 objective: Employee is Working Independently\n# Where to start?\n# Onboarding activity prompts","[{\"question\":\"What benefits does employee onboarding provide?\",\"answer\":\"Employee onboarding helps improve retention, set clear expectations, increase morale and engagement, raise job clarity and satisfaction, and improve new-hire performance. It can also lead to higher customer satisfaction and sales.\"},{\"question\":\"What should Phase 1 cover in the onboarding plan?\",\"answer\":\"Phase 1 focuses on getting the employee started with day-to-day operations, organizational values and policies, the target customer, role fit, workplace culture expectations, available resources, and identifying early strengths and learning priorities.\"},{\"question\":\"How does Phase 2 differ from Phase 3?\",\"answer\":\"Phase 2 emphasizes focused training and helping the employee know expectations, demonstrate productivity, begin meeting targets, and identify what they can do independently versus what still needs support. Phase 3 centers on working independently while demonstrating company values, requesting little support, receiving and offering feedback, and celebrating good work.\"}]","Creating an Onboarding Plan | PDF",1790383162]