[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-244869-105":53,"doc-detail-244869-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","covid-19-t2t-appointment-workflow","COVID-19 T2T Appointment Workflow","","This document outlines the COVID-19 T2T (Triage to Test) appointment workflow for patients meeting specific criteria for telehealth appointments. The workflow details the process for patients testing positive for COVID-19, those with COVID-19 symptoms, and those who have been exposed to the virus. It specifies the roles of the Medical Assistant/Licensed Vocational Nurse (MA/LVN) and the Provider at various stages, including patient assessment, data collection, testing procedures, treatment recommendations, and follow-up care. The workflow emphasizes collecting comprehensive patient history, managing medication preferences, and determining the necessity of further diagnostic testing and counseling based on test results and patient presentation. The process aims to ensure a timely and appropriate healthcare response for individuals potentially affected by COVID-19, facilitating same-day telehealth appointments when criteria are met and guiding subsequent steps in patient management and care coordination.",{"@graph":63,"@context":122},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/covid-19-t2t-appointment-workflow/244869/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/covid-19-t2t-appointment-workflow/244869.png","ImageObject",442,249,{"name":88,"@type":89},"Elsa","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-23","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114,118],{"name":105,"@type":106,"acceptedAnswer":107},"What are the initial criteria for a patient to receive a same-day telehealth appointment with a provider for COVID-19?","Question",{"text":108,"@type":109},"Patients must either test positive for COVID-19, have symptoms of COVID-19, or have been exposed to COVID-19 to qualify for a same-day telehealth appointment.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What information does the MA/LVN need to collect from a patient testing positive for COVID-19?",{"text":113,"@type":109},"The MA/LVN needs to collect the patient's family, medical, and surgical history, including current medications and allergies. They also document the history of the presenting illness, patient-reported vital signs, the type and date of the COVID-19 test, and update the pharmacy preference.",{"name":115,"@type":106,"acceptedAnswer":116},"What is the provider's role in the COVID-19 T2T appointment workflow?",{"text":117,"@type":109},"The provider assesses the patient's overall health, determines the appropriate treatment, and explains the treatment and precautions to the patient. They also determine the need for additional diagnostic testing and provide counseling on precautions.",{"name":119,"@type":106,"acceptedAnswer":120},"What happens after the provider's assessment in the workflow?",{"text":121,"@type":109},"The MA/LVN answers any patient questions after the visit and coordinates prescription delivery or pickup with the pharmacy. Five days later, they call the patient to follow up on progress, document medication compliance and adverse effects, symptom resolution, and schedule further follow-up if necessary.","https://schema.org",{"og:url":78,"og:type":124,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":126,"canonical":78},"index,follow",{"doc_id":128,"site_id":56},244869,1789222628,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":88,"user_avatar":133,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":60,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":138,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":61,"update_tm":129,"read_time":4},137455077381,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","cbCaip2TNfRcxKtz","https://ap.wps.com/l/cbCaip2TNfRcxKtz","pdf",102542,"English","# COVID-19 T2T Appointment Workflow\n## Criteria\n## MA/LVN\n## Provider","[{\"question\":\"What are the initial criteria for a patient to receive a same-day telehealth appointment with a provider for COVID-19?\",\"answer\":\"Patients must either test positive for COVID-19, have symptoms of COVID-19, or have been exposed to COVID-19 to qualify for a same-day telehealth appointment.\"},{\"question\":\"What information does the MA/LVN need to collect from a patient testing positive for COVID-19?\",\"answer\":\"The MA/LVN needs to collect the patient's family, medical, and surgical history, including current medications and allergies. They also document the history of the presenting illness, patient-reported vital signs, the type and date of the COVID-19 test, and update the pharmacy preference. \"},{\"question\":\"What is the provider's role in the COVID-19 T2T appointment workflow?\",\"answer\":\"The provider assesses the patient's overall health, determines the appropriate treatment, and explains the treatment and precautions to the patient. They also determine the need for additional diagnostic testing and provide counseling on precautions.\"},{\"question\":\"What happens after the provider's assessment in the workflow?\",\"answer\":\"The MA/LVN answers any patient questions after the visit and coordinates prescription delivery or pickup with the pharmacy. Five days later, they call the patient to follow up on progress, document medication compliance and adverse effects, symptom resolution, and schedule further follow-up if necessary.\"}]","COVID-19 T2T Appointment Workflow | PDF"]