[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-238102-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-238102-en":127},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","cover-doctors-safety-cover-repair-and-replacement-program-return-authorization-and-process","Cover Doctors Safety Cover Repair and Replacement Program - Return Authorization and Process","","Safety Cover Repair and Replacement program for GLI pool products, explaining how to return an existing residential-size cover for repair or template-based replacement. The brochure details packaging and shipping steps using a Return Authorization (RA) number, required forms, labeling, and pickup instructions. It covers inspection standards, repairable vs non-repairable criteria, template creation rules, measurement guidance, typical repair cost ranges, quote and manufacturing timelines, and applicable fees for incomplete returns.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/cover-doctors-safety-cover-repair-and-replacement-program-return-authorization-and-process/238102/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/cover-doctors-safety-cover-repair-and-replacement-program-return-authorization-and-process/238102.png","ImageObject",442,249,{"name":42,"@type":43},"Sophia Brooks","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-22","2026-09-11",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",13,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"How do I get a Return Authorization (RA) number and box for my cover?","Question",{"text":63,"@type":64},"Request an RA number by fax or email the completed Safety Cover RA Form or by calling GLI Customer Service. GLI ships a return box with a pre-printed return label within 24 hours of the request.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What happens if I return a cover with hardware attached or without an RA number?",{"text":68,"@type":64},"Removing all hardware before shipping is required; a $100 removal fee applies if hardware is attached. Any product shipped collect or without an RA# is refused and returned to the shipper, and covers not repaired or replaced incur a $100 inspection fee.",{"name":70,"@type":61,"acceptedAnswer":71},"Which damage types are considered non-repairable?",{"text":72,"@type":64},"Non-repairable items include anything compromising cover integrity under ASTM standards or covers that cannot hold at least 485 lbs without failing. Examples include deteriorating materials from age or chemical damage, deteriorating webbing or thread, excessive perimeter coping damage, and excessive holes.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},238102,1790119160,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,113,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":111,"slug":112},17,40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":110,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":33,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":26},962084925636,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","The Doctors are  \nSpecializing in Repair and Replacement Safety Covers  \nTHE  \nGLI Pool Products’ prides itself on always offering the best service to our customers. With our Cover Doctors Safety Cover Repair and Replacement program we have made it even easier to return a cover.  \n• GLI will provide a box to return your cover for repair or template replacement at no charge.  \n• GLI will provide all necessary shipping labels to return the cover freight prepaid.  \n• As always, we offer the fastest turnaround times in the industry and we offer this great service year-round – with no inconvenient deadlines.  \n*This program applies to residential size covers only. Box size is 24” x 24” x 42”and will hold up to approximately a 22’ x 42’ cover size. For larger or commercial size covers, please contact GLI Customer Service at 1-800-448-2343 .  \nTEMPLATE FOR NEW COVER:  \n• To ensure the most accurate fit, return original cover if available. GLI will use the original cover to create the manufacturing specifications for the new cover. Please note the following:  \n• Old covers can shrink or stretch over time. GLI will take this into consideration when measuring your template to ensure the most accurate match, however, we cannot guarantee a 100% match on all straps. You may have to drill several new anchor locations (app. 10%) . For best results, please provide overall length and width of actual pool on the RA form.  \n• Not all manufacturers use the same attachment hardware and  \ngap fillers. All new replacement covers produced by GLI will be manufactured to the current GLI specifications, using GLI attachment hardware and gap fillers.  \n• GLI will provide a quote for the new cover.  \n• Once we receive a clean PO for the new cover, GLI will manufacture and ship the new cover within 72 hours. Standard freight rates apply.  \n• All template covers will be discarded at no charge once new cover is manufactured and shipped. If you require original cover to be returned, please request cover to be returned on the “Safety Cover RA Form”.  \nREPAIR COVER:  \n• All covers will go through a 20 point inspection to ASTM Standards by a qualified Cover Doctors technician to assess if cover is repairable and to determine types of repairs needed.  \n• All repair covers will be measured and tagged with re-order number for ease of future cover replacement.  \n• Once a PO for repairs is received, we will perform the repairs and ship cover.  \n• Standard freight rates apply  \n• What to expect: Depending on extent of damage and if cover is deemed repairable, average repair costs range from $250.00 to $1,000 .00.  \n• If repair cost is over $300 . 00, a quote will be provided for the repair as well asa quote for a new cover. If the cover is not repairable, we will ONLY provide a quote for a new cover.  \nREPAIRABLE ITEMS: FOR IMAGES OF TYPICAL REPAIRS, SEE NEXT PAGE.  \nCOVER DOCTORS ® PROGRAM  \nNON-REPAIRABLE ITEMS: FOR IMAGES OF TYPICAL NON-REPAIRABLE ITEMS SEE NEXT PAGE.  \n• Anything that compromises the integrity of the cover meeting ASTM Standards. Covers must be able to hold at least 485 lbs. of weight without failing.  \n• Examples of non-repairable items:  \n• Deteriorating material due to age, chemical damage, excessive weathering, excessive wear, etc.  \n• Deteriorating webbing or thread  \n• Excessive perimeter coping damage  \n• Excessive holes  \n• All non-repairable covers will be quoted for replacement.  \nREPAIR AND REPLACEMENT PROCESS  \nREQUEST RETURN AUTHORIZATION NUMBER AND BOX:  \n• All covers require a “Return Authorization” number (RA) . If you have multiple covers to return, each cover will need its own individual RA number.  \n• Simply fax or email the completed “Safety Cover RA Form” on the backside of this form or call GLI’s Customer Service Team to request an RA number.  \n• GLI will ship a return box with pre-printed return label at no charge within 24 hours of request.  \nRETURNING THE COVER IN BOX PROVIDED:  \n1. Remove all hardware before shipping cove","cbCaidtpv0oO11a4","https://ap.wps.com/l/cbCaidtpv0oO11a4","pdf",4262151,"English","# Cover Doctors Safety Cover Repair and Replacement Program\n## Return authorization and shipping requirements\n## Template for new cover\n## Repair cover process and costs\n## Repairable vs non-repairable items\n## Additional policies and common repair actions","[{\"question\":\"How do I get a Return Authorization (RA) number and box for my cover?\",\"answer\":\"Request an RA number by fax or email the completed Safety Cover RA Form or by calling GLI Customer Service. GLI ships a return box with a pre-printed return label within 24 hours of the request.\"},{\"question\":\"What happens if I return a cover with hardware attached or without an RA number?\",\"answer\":\"Removing all hardware before shipping is required; a $100 removal fee applies if hardware is attached. Any product shipped collect or without an RA# is refused and returned to the shipper, and covers not repaired or replaced incur a $100 inspection fee.\"},{\"question\":\"Which damage types are considered non-repairable?\",\"answer\":\"Non-repairable items include anything compromising cover integrity under ASTM standards or covers that cannot hold at least 485 lbs without failing. Examples include deteriorating materials from age or chemical damage, deteriorating webbing or thread, excessive perimeter coping damage, and excessive holes.\"}]","Cover Doctors Safety Cover Repair and Replacement Program - Return Authorization and Process | PDF",1789130940]