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It also supports carryout or drive-up fulfillment and keeps the checkstand area clean.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What specific tasks are required for parcel and carryout orders?",{"text":68,"@type":64},"For parcel locations, the clerk matches the correct order to the correct customer, places it in the customer’s car, secures bags, thanks the customer, and invites them back. For carryout locations, the clerk delivers the order to the car, places bags securely according to preferences, then thanks and invites the customer back.",{"name":70,"@type":61,"acceptedAnswer":71},"What minimum qualifications and competencies are expected?",{"text":72,"@type":64},"No education or licensing is required. The applicant must demonstrate customer service orientation through prior experience and/or a friendly, helpful demeanor, and align with LFHI competencies such as action orientation, customer focus, informing, and integrity and trust.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},259862,1790183395,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,114,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},17,"Forms",40,"forms",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":116,"slug":117},18,30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":115,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":22},549768064622,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","JOB DESCRIPTION FOR:  \n\n| Position Title: Courtesy Clerk |  |  |  |\n| --- | --- | --- | --- |\n| Department: Front End |  | FLSA Class: Non-Exempt |  |\n| Pay Grade: Union Scale or 1 |  | Employement\u003Cbr>Status / Union: | Full-time or Part-time\u003Cbr>Union or Non-Union |\n| Reports to Position: | Front End Manager | Direct Report: Not Applicable |  |\n| Updated: December 12, 2023 |  |  |  |\n\nJOB SUMMARY  \nThis position is responsible for assisting the cashiers with the efficient processing of the customers’ orders.  \nESSENTIAL DUTIES & RESPONSIBILITIES  \nThe following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.  \n▪ Acknowledge each customer with a friendly greeting and provide them with your complete and undivided attention  \n▪ Unload items placed on bottom of the grocery cart and place on the checkstand for processing  \n▪ Meet customer’s needs in regards to bag type and bagging order preference  \n▪ Package the order carefully and according to company guidelines  \n▪ Work collaboratively with cashier to ensure customer’s groceries are bagged correctly  \n▪ Ensure carryout or drive up service is secured and the customer is completely satisfied  \n▪ Parcel Locations: Correctly match the right order with the right customer, carefully place the order in the customer’s car taking care to secure bags to prevent damage. Thank the customer for their order and invite them back  \n▪ Carryout Locations: Deliver customer’s order to their car, and carefully place in their car, according to the customer’s preferences, taking care to secure the bags to prevent damage. Thank the customer for their order and invite them back  \n▪ Restock and straighten bags, packaging materials, dispose of trash and perform general cleaning and maintenance in and around the checkstand  \n▪ Clean, clear and return all shopping carts, baskets, and/or parcel tubs to their designated areas  \nOTHER JOB DUTIES (Not considered essential to the job)  \n1. Perform all other related assignments (including special projects) as required in a professional and cooperative manner.  \nMINIMUM QUALIFICATIONS  \n1. Education: None  \n2. Licensing Required: None  \n3. Experience  \n▪ Must demonstrate customer service orientation through prior experience and or friendly, helpful, and engaging demeanor.  \n4. LFHI Competencies expected of all employees include: action oriented, customer focus, functional/technical skills, informing, and integrity and trust.  \n5. Other required Knowledge, Skills, and Abilities:  \n▪ Service oriented with high energy and a friendly demeanor  \n▪ Communication skills and the ability to follow instruction  \n▪ Customer service skills  \nOTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE  \nEquipment Used  \n▪ Register conveyor  \n▪ Parcel tubs, drive-up locations  \n▪ Parcel track/roller, drive-up locations  \nTYPICAL PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS  \n\n| N = Never (0% of workday)\u003Cbr>F = Frequent (41% -75% of workday) |  |  |  |  |  |  | S = Seldom (1% -40% of workday) C = Constant (76% -100% of workday) |  |  |  |  |  |  |  |  |  |  |  | Frequency |  |  |  |\n| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |\n|  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | N | S | F | C |\n| Balancing |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | X |  |\n| Bending |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | X |\n| Climbing (ascending or descending) all that apply: |  |  |  |  |  |  |  |  |  |  |  | stairs |  |  |  | ladders |  | ramps |  | X |  |  |\n|  |  |  |  |  |  |  |  |  |  |  | |  |  |  | |  | |  |  |  |  |  |\n| Hearing (perceive nature of sounds or receive information by means of ear) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |","cbCaiqSfnD8SQT9s","https://ap.wps.com/l/cbCaiqSfnD8SQT9s","pdf",115311,"English","# Job Summary\n# Essential Duties & Responsibilities\n## Parcel Locations\n## Carryout Locations\n# Other Job Duties\n# Minimum Qualifications\n# Other Requirements/Equipment Used\n# Typical Physical, Mental and Environmental Requirements","[{\"question\":\"What are the Courtesy Clerk’s main responsibilities?\",\"answer\":\"The role assists cashiers with processing customer orders, including unloading items, bagging groceries correctly, and ensuring customers receive the right order. It also supports carryout or drive-up fulfillment and keeps the checkstand area clean.\"},{\"question\":\"What specific tasks are required for parcel and carryout orders?\",\"answer\":\"For parcel locations, the clerk matches the correct order to the correct customer, places it in the customer’s car, secures bags, thanks the customer, and invites them back. For carryout locations, the clerk delivers the order to the car, places bags securely according to preferences, then thanks and invites the customer back.\"},{\"question\":\"What minimum qualifications and competencies are expected?\",\"answer\":\"No education or licensing is required. The applicant must demonstrate customer service orientation through prior experience and/or a friendly, helpful demeanor, and align with LFHI competencies such as action orientation, customer focus, informing, and integrity and trust.\"}]","Courtesy Clerk - Job Description | PDF",1789336497]