[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-166487-en":3,"doc-seo-166487-105":30,"detail-sidebar-cat-1-en-105":89},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":11,"category_id":12,"category_name":13,"doc_title":14,"doc_description":15,"doc_content":16,"file_id":17,"file_url":18,"file_type":19,"file_size":20,"view_count":4,"is_deleted":4,"is_public":11,"is_downloadable":11,"audit_status":11,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":15,"update_tm":28,"read_time":29},166487,687207017582,"Ethan Miller","https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d",1,17,"Forms","Corrective Action Plans Overview - Entity Version","Corrective Action Plans Overview provides a structured template for documenting an area needing improvement, translating the identified issue into step-by-step corrective actions, and recording outcomes. It guides users to define the specific problem or deficiency with clear context, assign logical milestones with responsible owners and realistic due dates, and capture progress through comments. After milestones are completed, the process is evaluated using evidence such as training records or purchasing documentation, with instructions to repeat if improvements are not verified.","Corrective Action Plans Overview:\nThis Corrective Action Plan template has three sections.  The first is where you document what you know about the area in need of improvement.  The second section is where you map out, step-by-step, how you are going to accomplish your goal of correcting the problem or making other improvements.  The third section is where you can write down the results of the Corrective Action Plan.\nThis form can be printed and completed manually or downloaded as a Microsoft Word document and completed electronically.  This document is not protected.  Table cells will automatically expand to accommodate any amount of text.  Additional rows will be added if you hit the “TAB” key in the last cell of the last row of tables.\nFor assistance in understanding and developing Corrective Action Plans, refer to the State Entity Procurement Compliance Manual, available with other Process Improvement Tools on the State Purchasing Division web site at \u0013 HYPERLINK \"https://doas.ga.gov/state-purchasing/purchasing-tools/process-improvement-tools\" \u0014http://doas.ga.gov/state-purchasing/purchasing-tools/process-improvement-tools\u0015.\n\u000f\nSection I: Defining the Issue\nUse this section to clearly define the problem or deficiency, how the activity should be done, where to go for information, and a broad overview of how you are going to make an improvement for that issue.  Use one CAP for each individual problem or deficiency.\nSection II: Defining the Steps for Improvement\nList the specific steps you will take to correct the problem and when they should be completed.\nThe Milestone should be a specific task to complete.  Each Milestone should progress logically toward the completion of the desired goal.\nAlthough multiple people might work on a single step, there should be one person responsible for ensuring the step is done on time.\nDesignate a Due Date for the Milestone that is realistic and attainable.\nComments can be made at the time the CAP is developed and can be made as the work is done to mark progress.\nIf done electronically (i.e. in Word), you can add rows to this table by hitting the “Tab” key while in the lower right-hand cell.\nSection III: Evaluating the Process\nOnce all milestones have been met, evaluate the process.  Look for proof that the milestones were, in fact, completed, that the cause of the problem has been identified, and that the problem has been addressed.  This could be found in training records, if that was one of the milestones; it could be found in a review of purchase orders or solicitations done by the buyers cited in an audit report.  If improvements are not found, repeat the process.  If improvements are found, celebrate!","cbCaia5m0G5HwZfd","https://ap.wps.com/l/cbCaia5m0G5HwZfd","docx",102657,4,"English","en",105,"# Section I: Defining the Issue\n## Section II: Defining the Steps for Improvement\n## Section III: Evaluating the Process","[{\"question\":\"What is the purpose of the Corrective Action Plan template?\",\"answer\":\"It structures how to document an improvement need, define corrective steps with milestones and ownership, and record the results after evaluation.\"},{\"question\":\"How should milestones in Section II be organized?\",\"answer\":\"Each milestone should be a specific task with logical progression toward the goal, assigned to a responsible person, and paired with a realistic due date.\"},{\"question\":\"What evidence is used when evaluating the process in Section III?\",\"answer\":\"Evaluation looks for proof milestones were completed and that the root cause and issue were addressed, such as training records or reviews of purchase orders/solicitations from audit-related buyer activity.\"}]","Corrective Action Plans Overview - Entity Version | DOCX",1788193952,2,{"code":4,"msg":31,"data":32},"ok",{"site_id":24,"language":23,"slug":33,"title":14,"keywords":34,"description":15,"schema_data":35,"social_meta":84,"head_meta":86,"extra_data":88,"updated_unix":28},"corrective-action-plans-overview-entity-version","",{"@graph":36,"@context":83},[37,52,66],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,47,50],{"item":41,"name":42,"@type":43,"position":11},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":29},"https://docshare.wps.com/template/","Template",{"item":48,"name":13,"@type":43,"position":49},"https://docshare.wps.com/template/forms/",3,{"item":51,"name":14,"@type":43,"position":21},"https://docshare.wps.com/template/corrective-action-plans-overview-entity-version/166487/",{"url":51,"name":14,"@type":53,"author":54,"headline":14,"publisher":56,"fileFormat":59,"inLanguage":23,"description":15,"dateModified":60,"datePublished":60,"encodingFormat":59,"isAccessibleForFree":61,"interactionStatistic":62},"DigitalDocument",{"name":9,"@type":55},"Person",{"url":41,"name":57,"@type":58},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-08-31",true,{"@type":63,"interactionType":64,"userInteractionCount":4},"InteractionCounter",{"@type":65},"ViewAction",{"@type":67,"mainEntity":68},"FAQPage",[69,75,79],{"name":70,"@type":71,"acceptedAnswer":72},"What is the purpose of the Corrective Action Plan template?","Question",{"text":73,"@type":74},"It structures how to document an improvement need, define corrective steps with milestones and ownership, and record the results after evaluation.","Answer",{"name":76,"@type":71,"acceptedAnswer":77},"How should milestones in Section II be organized?",{"text":78,"@type":74},"Each milestone should be a specific task with logical progression toward the goal, assigned to a responsible person, and paired with a realistic due date.",{"name":80,"@type":71,"acceptedAnswer":81},"What evidence is used when evaluating the process in Section III?",{"text":82,"@type":74},"Evaluation looks for proof milestones were completed and that the root cause and issue were addressed, such as training records or reviews of purchase orders/solicitations from audit-related buyer activity.","https://schema.org",{"og:url":51,"og:type":85,"og:title":14,"og:site_name":57,"og:description":15},"article",{"robots":87,"canonical":51},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":90},[91,96,101,106,111,116,119,124,129],{"id":92,"doc_module":11,"doc_module_name":46,"category_name":93,"show_sort_weight":94,"slug":95},11,"Presentations",90,"presentations",{"id":97,"doc_module":11,"doc_module_name":46,"category_name":98,"show_sort_weight":99,"slug":100},12,"Resumes",80,"resumes",{"id":102,"doc_module":11,"doc_module_name":46,"category_name":103,"show_sort_weight":104,"slug":105},14,"Invoices",70,"invoices",{"id":107,"doc_module":11,"doc_module_name":46,"category_name":108,"show_sort_weight":109,"slug":110},15,"Posters",60,"posters",{"id":112,"doc_module":11,"doc_module_name":46,"category_name":113,"show_sort_weight":114,"slug":115},16,"Social Media",50,"social-media",{"id":12,"doc_module":11,"doc_module_name":46,"category_name":13,"show_sort_weight":117,"slug":118},40,"forms",{"id":120,"doc_module":11,"doc_module_name":46,"category_name":121,"show_sort_weight":122,"slug":123},18,"Letters",30,"letters",{"id":125,"doc_module":11,"doc_module_name":46,"category_name":126,"show_sort_weight":127,"slug":128},21,"Paper Templates",5,"papers-templates",{"id":130,"doc_module":11,"doc_module_name":46,"category_name":131,"show_sort_weight":4,"slug":132},158,"General","general-158"]