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We appreciate your business and look forward to partnering with your company so that you can successfully recruit, onboard, pay, and report on all of your employees. We are committed to providing you with not only a great web-based HCM solution, but also with world class service at all times.  \nYOUR SERVICE EXPERIENCE  \nThe first thing you need to know is that if you ever need assistance or have questions, we are here to help. We have already assigned your account to a Service Team. There are three ways to communicate with your Service Team: 1) call, 2) email, or 3) submit a case via NetCommunity, our client community portal.  \nEach time you reach out to us, we track your question or request. This helps us ensure that we are meeting your needs while also allowing us to know areas that we may need to improve in.  \nYOUR IMPLEMENTATION EXPERIENCE  \nAll new Netchex clients are also assigned an Implementation Project Lead. We already have your account ready for assignment based on your company size and scope. Your Implementation Project Lead will make sure that your company is configured properly, that all employees are loaded, and that you are able to login to begin training and utilizing the Netchex application. Once you have completed your Netchex training, you will be ready to process your first payroll with Netchex!  \nCONVERSION MILESTONES  \nNetchex’s Implementation timeline is flexible. Your first live payroll processing can occur as early as five business days after completion of paperwork depending on your employee count and package—but in order for you to be prepared for that first payroll, you must provide us with all employee data and then let us to get you logged in for training.  \nKnowledge transfer from Netchex to you is an essential component for a successful Implementation and overall partnership. Education will enhance your ability to use the system in a manner that aligns your unique needs and objectives. Your Netchex Implementation team will work with you to achieve the milestones listed below:  \n􀁸 If you have the CORE package and fewer than 20 employees…  \nExpect a minimum of five (5) business days between signing your paperwork and submitting your first payroll  \n􀁸 If you have the CORE package and more than 20 employees…  \nExpect a minimum of two (2) weeks between signing your paperwork and submitting your first payroll  \n􀁸 If you have the CONNECT package…  \nExpect a minimum of four (4) weeks between signing your paperwork and submitting your first payroll  \n􀁸 If you have the COMPLETE package…  \nExpect a minimum of eight (8) weeks between signing your paperwork and submitting your first payroll  \n{N3019298.7 – 07/2016}  \nImplementation Documentation Cheat Sheet  \nLet us help you make this easy.  \nCHECKLIST AND IMPLEMENTATION GUIDE  \nTo offer you the optimal Netchex conversion experience, we require the information listed below. Please provide your company’s configuration for earnings, deductions, and department structure. Once we receive your completed packet, your Implementation Project Lead will review the details and determine your first payroll submittal date with Netchex.  \n* Descriptions for the below documentation are available on the following page.  \nChecklist  \no Proposal Signed  \no Master Service Agreement (MSA) Signed  \no Funding Authorization Agreement Signed  \no Conversion Analysis Document Completed  \no Employee Masterfile Data Received  \no Quarterly Reports Collected  \n* If you’re a new business, please provide a letter from the IRS with your federal ID, legal name, address, and state proofs.  \no Tax Form 8821 Signed  \nOther Documents Requested During Implementation Process  \no Balance Set 1 Received (if applicable)  \no Balance Set 2 Received (if applicable)  \no Workers Comp Codes and Rates  \no Proof of Direct Depo","cbCaiqKcy6pgPSop","https://ap.wps.com/l/cbCaiqKcy6pgPSop","pdf",245924,8,"English","# Conversion Milestones\n## Service Experience\n## Implementation Experience\n## Timing for First Live Payroll\n# Checklist and Implementation Guide\n## Required Signed Paperwork\n## Other Documents Requested During Implementation\n# Document Descriptions\n## Paperwork Signed\n## Conversion Analysis Completed\n## Employee Masterfile Data Received\n## Collect Balances","[{\"question\":\"How can I contact the Netchex service team during implementation?\",\"answer\":\"You can contact your assigned Service Team by calling, emailing, or submitting a case via NetCommunity, the client community portal. 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