[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-351221-105":53,"doc-detail-351221-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","contingency-plan-template-introduction-toolbox-resource-10","Contingency Plan Template - Introduction - Toolbox Resource 10","","Contingency Plan Template provides transit agencies with a structured method to prepare for disruptive events that affect normal service and operations. It establishes advance procedures so organizations can organize immediate response, coordinate task sequencing, and focus on solving the incident. The template emphasizes collaborative completion across involved departments, final training for affected parties, periodic drills, and a clear information-flow framework. It includes placeholders for events, roles, command center actions, communications, evacuation, safety, and department notifications.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/contingency-plan-template-introduction-toolbox-resource-10/351221/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/contingency-plan-template-introduction-toolbox-resource-10/351221.png","ImageObject",442,249,{"name":88,"@type":89},"Margaret","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-22",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of the contingency plan template for transit agencies?","Question",{"text":109,"@type":110},"The template helps an agency prepare procedures in advance for disruptive events, enabling a predictable and organized response while maintaining service in most situations and adjusting operations as needed.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How should the plan be developed and rolled out after it is finalized?",{"text":114,"@type":110},"The plan should be developed collaboratively with input from all departments involved in execution. After finalization, affected parties must be made aware of, given access to, and trained on the plan, and employees should be trained on emergency procedures.",{"name":116,"@type":107,"acceptedAnswer":117},"What happens when an event occurs according to the template?",{"text":118,"@type":110},"When the event occurs, the employee or emergency crew witnessing it should notify the Command Center when safe. The Command Center then determines the immediate response and coordinates communications with internal partners and contracted service providers.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},351221,1791725831,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":76},137451207643,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Contingency Plan Template  \nINTRODUCTION  \nEnclosed is a template that transit agencies can use to develop contingency plans. The template outlines the steps a transit agency may need to take should a disruptive event occur that impacts the normal service and/or operations. This is a tool to help an organization tailor organizational procedures for future times of stress.  \nThe objective of a contingency plan is for an organization to have procedures in place in advance of an event. The plan allows an organization to focus their energy on solving the problem rather than trying to both solve the problem, and figure out the correct sequencing of tasks.  \nIt is best to development the plan collaboratively by involving the input of all departments that would be involved in plan execution. Once the plan has been finalized, it is important to ensure that all affected parties are aware of, have access to, and are trained on the plan.  \nThis template should be completed far in advance of any event; it is not intended to be completed during an event.  \nThe graphic below summarizes the flow of information outlined by the contingency plan template.  \nTOOLBOX RESOURCE \\#10 | 1  \nTEMPLATE  \nIntroduction  \n[OPENING COMMENTS] .  \nA contingency plan allows [AGENCY] to have a predictable and organized response to disruptions that may affect service and operations. The plan would allow the agency to continue to provide service to customers, in most situations, while adjusting service and operations in response to the event.  \nThis Contingency Plan outlines how the organization will function in the event [SPECIFIC EVENT eg: a mudslide blocks a major corridor] occurs. [ABOUT THE EVENT eg: In Southern California, we are at risk of mudslides which are most common in…] .  \nTo implement this contingency plan ,[ROLE] circulates a draft to [AGENCY DEPARTMENTS AND STAKEHOLDERS], providing [A PERIOD OF TIME] to make comments. Once the plan has been finalized, share the finished product with the organization,[CITY],[POLICE],[FIRE],[EMS],[CONTRACTORS] . All employees should be trained on the plan and emergency procedures. Contingency plan drills should be run periodically.  \n1) Problem identification + Immediate response  \na) When [EVENT] occurs, the Employee or Emergency Crew witnessing the event should notify the [COMMAND CENTER] when it is safe to do so.  \ni) In X situation, protocol is:  \n􀁸 COMMUNICATIONS PROTOCOL  \n􀁸 EVACUATION PROTOCOL  \n􀁸 SAFETY PROTOCOL  \nii) Contact 911 if appropriate.  \n􀁸 If a 911 call is made:  \n􀂃 [ROLE] at the Emergency Dispatcher Office informs the [AGENCY’S INCIDENT COMMANDER] of the event via [COMMUNICATION METHOD] .  \niii) The [COMMAND CENTER] determines the immediate response  \n􀁸 [IMMEDIATE RESPONSE FOR EVENT (eg, stop service in a particular area)] .  \n􀁸 [COMMAND CENTER] assembles Emergency Response Team (if necessary) .  \n2) HQ Immediate Communications Response – Command Center’s Responsibilities  \nTOOLBOX RESOURCE \\#10 | 2  \na) The Command Center informs the agency and their partners of the event and immediate response.  \ni) Draft a message describing the incident and the immediate response to the event.  \nii) Deliver the Message to:  \n􀁸 Transportation Agency Departments via [email/phone/text…] .  \n􀁸 Notify the dispatcher(s) of the company (ies) contracted to provide transit service via [email/phone/text…] .  \n􀁸 Mayor’s Office via [email/phone/text…] .  \n􀁸 DOT via [email/phone/text…] .  \n􀁸 Fire Department via [email/phone/text…] .  \n􀁸 Police Department via [email/phone/text…] .  \n􀁸 Emergency Medical Services via [email/phone/text…] .  \niii) Work with the communications team to develop the message to be shared with the public.  \n􀁸 The Communications Team notifies customers via  \n[PHONE/TEXT/EMAIL/TV/RADIO/WEBSITE/SOCIAL MEDIA…]  \n􀁸 [INDIVIDUAL/DEPARTMENT] continue to work together to keep the public updated on the situation and changes in service.  \niv) If employees have not heard from the agency during a disruptive even","cbCaigtpImG804rC","https://ap.wps.com/l/cbCaigtpImG804rC","pdf",262868,8,"English","# Introduction\n## Opening comments\n## Problem identification + Immediate response\n## HQ immediate communications response – Command Center’s responsibilities\n## Assessing the situation: Employees","[{\"question\":\"What is the purpose of the contingency plan template for transit agencies?\",\"answer\":\"The template helps an agency prepare procedures in advance for disruptive events, enabling a predictable and organized response while maintaining service in most situations and adjusting operations as needed.\"},{\"question\":\"How should the plan be developed and rolled out after it is finalized?\",\"answer\":\"The plan should be developed collaboratively with input from all departments involved in execution. After finalization, affected parties must be made aware of, given access to, and trained on the plan, and employees should be trained on emergency procedures.\"},{\"question\":\"What happens when an event occurs according to the template?\",\"answer\":\"When the event occurs, the employee or emergency crew witnessing it should notify the Command Center when safe. The Command Center then determines the immediate response and coordinates communications with internal partners and contracted service providers.\"}]","Contingency Plan Template - Introduction - Toolbox Resource 10 | PDF",1790093105]