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It also details conditional exhibits and AHJ authorization forms that may be required within the same 20 BD window, and clarifies that CIAC payment timing is triggered by the customer upload. 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upload Exhibit H (Retail Customer agreement), Exhibit I (Landowner consent agreement), and an Authority Having Jurisdiction (AHJ) letter of authorization if applicable.",{"name":74,"@type":61,"acceptedAnswer":75},"When does the CIAC payment timeline start?",{"text":76,"@type":64},"The CIAC payment timeline starts when the customer uploads their signed ISA, not when the company 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‘Interconnection Service Agreement’ form on the case.  \nThe Customer has 20 BD to sign and upload the signed ISA back to the ‘Interconnection Service Agreement’ form on their case.  \n• Once the signed version ofthe ISA has been uploaded to the form, click the green “Finalize Submission” button at the bottom of the forms list.  \no A courtesy chatter to the case owner is not required but appreciated once the above actions have been completed.  \nOther Potential Requirements: The Customer may also be required to upload the documents listed below to their respective forms within the same 20 BD timeline. See details below to determine if this is needed:  \n• Exhibit H: Required if the Retail Customer is NOT the same legal entity as the Interconnecting Customer.  \no Fill out and sign the 'Retail Customer Agreement’ template, found on the MA Interconnection Documents page, and upload to nCap Portal (Salesforce) within the‘Exhibit H’ form.  \n• Exhibit I: Required if the Landowner is NOT the same legal entity as the Interconnecting Customer.  \no Fill out and sign the 'Landowner Consent Agreement’ template, found on the MA Interconnection Documents page, and upload to nCap Portal (Salesforce) within the‘Exhibit I’ form.  \n• Authority Having Jurisdiction (AHJ): Required if the Customer has proposed a multiple electric service arrangement at the facility site.  \no Fill out the 'Letter of Authorization for Multiple Service Request (AHJ)’ template, found on the MA Interconnection Documents page, and upload to nCap Portal (Salesforce) within the ‘Authorities Having Jurisdiction Approval Letter’ form.  \nOnce the ‘Interconnection Service Agreement’ form (and any required form listed above) has been finalized by the Customer, the case status will automatically progress to Conditional Approval – Delivered – Pending Countersignature.  \n• The Company will countersign the ISA (and any other required forms) and upload back to the form(s) .  \n• Please Note: The trigger to start the CIAC (Contribution in Aid of Construction) payment  \ntimeline is when the Customer uploads their signed version ofthe ISA, not when the Company countersigns.  \nNEXT STATUS: Conditional Approval – Construction Quote Awaiting Payment  \nReview the ‘Conditional Approval-Construction Quote-Awaiting Payment / Payment Received / Payment Processed’ document for next steps, which is located on the Standard DER Process Steps (linked) page.","cbCailprIdT6ko9y","https://ap.wps.com/l/cbCailprIdT6ko9y","pdf",324479,"English","# Case Status: Conditional Approval - Delivered – Pending Customer Decision\n## Customer signature steps and submission finalization\n## Other potential requirements (Exhibit H, Exhibit I, AHJ)\n## Countersignature, CIAC payment trigger, and next status","[{\"question\":\"What is the customer’s deadline to complete the ISA submission?\",\"answer\":\"The customer has 20 BD to sign the ISA and upload the signed version back to the ‘Interconnection Service Agreement’ form in their case.\"},{\"question\":\"What should be done after the signed ISA is uploaded to the form?\",\"answer\":\"After uploading the signed ISA, click the green “Finalize Submission” button at the bottom of the forms list.\"},{\"question\":\"What forms might the customer need to submit within the same 20 BD timeline?\",\"answer\":\"The customer may also need to upload Exhibit H (Retail Customer agreement), Exhibit I (Landowner consent agreement), and an Authority Having Jurisdiction (AHJ) letter of authorization if applicable.\"},{\"question\":\"When does the CIAC payment timeline start?\",\"answer\":\"The CIAC payment timeline starts when the customer uploads their signed ISA, not when the company countersigns.\"}]","Conditional Approval - Delivered - Pending Customer Decision - Pending Countersignature | PDF"]