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It captures the complainant’s name and completion date, the nature of the complaint including what happened and why a complaint is being made, and the timing of the incident(s). 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(i.e. what happened and why you are complaining) |  |  |\n| --- | --- | --- |\n|  |  |  |\n| When did the incident/s occur? (Date or periods) |  |  |\n|  |  |  |\n| Who was involved? |  |  |\n|  |  |  |\n| Where there any witnesses? Please include names where possible. |  |  |\n|  |  |  |\n| May we contact you for further/additional information if required? | Yes | No |\n| If yes, please provide contact details (email address and phone number ideally): |  |  |\n| Any additional information |  |  |","cbCaieOsuMdGgSwH","https://ap.wps.com/l/cbCaieOsuMdGgSwH","pdf",32372,"English","# Complainant Information\n# Complaint Details\n## Nature of the Complaint\n## Incident Date/Period\n## Parties Involved and Witnesses\n## Contact Permission and Details\n## Additional Information","[{\"question\":\"What is this complaints form used for?\",\"answer\":\"It is used to record the details of a complaint received over the phone or in person, in a structured way.\"},{\"question\":\"Which information must be filled in about the complaint?\",\"answer\":\"The form requests the nature of the complaint, when the incident occurred, who was involved, and whether witnesses were present.\"},{\"question\":\"Can the organization contact the complainant for more information?\",\"answer\":\"Yes. The form includes a question about permission to contact and, if approved, asks for email and ideally a phone number.\"}]","Complaints Form Template - Complaint Details | PDF",1789869180]