[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-168841-en":3,"doc-seo-168841-105":29,"detail-sidebar-cat-1-en-105":89},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":11,"category_id":12,"category_name":13,"doc_title":14,"doc_description":15,"doc_content":16,"file_id":17,"file_url":18,"file_type":19,"file_size":20,"view_count":4,"is_deleted":4,"is_public":11,"is_downloadable":11,"audit_status":11,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":15,"update_tm":28,"read_time":11},168841,962075114765,"Quinn","https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd",1,18,"Letters","Complaint Letter/Email Template - Complaint Resolution Request","Complaint letter/email template providing a structured, professional format for disputing a faulty product or unsatisfactory service. It guides the writer to include contact details, date, recipient information, a clear subject line, and a step-by-step complaint history (purchase/service details, relevant records, and dates). The template prompts attachment of supporting evidence, states the problem and requested resolution options (refund, repair, replacement, or redo/fix work), and sets a reasonable response timeframe, with optional escalation to a complaints agency.","Complaint letter/email template [remove this heading from your final copy]\n\u003CYour name>\u000b\u003CYour address>\u000b\u003CYour telephone number/s>\u000b\u003CYour email address>\n\u003CToday’s date>\n\u003CContact / seller’s name> Note: If your dispute is with a franchise (chain store), write to the store you originally dealt with, and send a copy to its head office.\u000b\u003CPosition title>\u000b\u003CBusiness name>\u000b\u003CBusiness address>\nDear \u003Ccontact name>\nRe: \u003CSubject of your letter>\nOutline the history of your complaint:\nfor products – state what you bought, when, where, and for what price\nfor services – state the work you had done, when, where, for what price, and by who\nquote relevant account, customer, invoice, or serial numbers.\nState the problem you have with the product or service – for example, was the product faulty or unfit for the purpose you specified? Include the date you first became aware of the problem.\nIndicate the steps you have taken to resolve the issue, such as times you have visited, phoned or written to the trader, and the names of people you have dealt with.\nIndicate that you have attached or enclosed copies of any supporting documents, such as:\nphotos of problems with the product or service\nprior correspondence\nreceipts (or other proof of purchase)\nwarranties or guarantees\ncontracts\norder forms.\nNote: Send copies, not original documents. You may need these documents later if you take your complaint further.\nIf possible, get evidence such as an independent technical report to support your claim.\nClearly state how you would like your complaint resolved – for example, you want the trader or service provider to either:\nrefund your money (or provide a credit note)\nrepair the product\nreplace the product\nfix the work (or pay for the work to be fixed by another service provider).\nGive a reasonable timeframe for the trader to take action, such as 10 working days.\nOptional addition: State that if you do not hear from the trader, you will take your complaint further (to the relevant complaints agency).\nInclude details of when and how you can be contacted.\nYours sincerely\n\u003CYour signature>\n\u003CYour name (printed)>","cbCailFcckin1nrU","https://ap.wps.com/l/cbCailFcckin1nrU","doc",31584,2,"English","en",105,"# Complaint Letter/Email Structure\n## Sender and Recipient Details\n## Complaint History and Problem Description\n## Evidence and Attachments\n## Requested Resolution and Deadline\n## Contact Details and Closing","[{\"question\":\"What details should be included in the complaint history for products and services?\",\"answer\":\"For products, state what was bought, when, where, and the price. For services, state the work done, when and where, the price, and who performed the work.\"},{\"question\":\"What supporting documents should be attached to strengthen the complaint?\",\"answer\":\"Attach copies of relevant evidence such as photos of the issue, prior correspondence, receipts/proof of purchase, warranties or guarantees, contracts, and order forms.\"},{\"question\":\"How can the complaint be resolved, and what response timeframe should be requested?\",\"answer\":\"Request a resolution such as a refund/credit note, repair, replacement, or fixing the work. Provide a reasonable timeframe for action, such as 10 working days.\"}]","Complaint Letter/Email Template - Complaint Resolution Request | DOC",1788238825,{"code":4,"msg":30,"data":31},"ok",{"site_id":24,"language":23,"slug":32,"title":14,"keywords":33,"description":15,"schema_data":34,"social_meta":84,"head_meta":86,"extra_data":88,"updated_unix":28},"complaint-letteremail-template-complaint-resolution-request","",{"@graph":35,"@context":83},[36,52,66],{"@type":37,"itemListElement":38},"BreadcrumbList",[39,43,46,49],{"item":40,"name":41,"@type":42,"position":11},"https://docshare.wps.com","Home","ListItem",{"item":44,"name":45,"@type":42,"position":21},"https://docshare.wps.com/template/","Template",{"item":47,"name":13,"@type":42,"position":48},"https://docshare.wps.com/template/letters/",3,{"item":50,"name":14,"@type":42,"position":51},"https://docshare.wps.com/template/complaint-letteremail-template-complaint-resolution-request/168841/",4,{"url":50,"name":14,"@type":53,"author":54,"headline":14,"publisher":56,"fileFormat":59,"inLanguage":23,"description":15,"dateModified":60,"datePublished":60,"encodingFormat":59,"isAccessibleForFree":61,"interactionStatistic":62},"DigitalDocument",{"name":9,"@type":55},"Person",{"url":40,"name":57,"@type":58},"DocShare","Organization","application/octet-stream","2026-09-01",true,{"@type":63,"interactionType":64,"userInteractionCount":11},"InteractionCounter",{"@type":65},"ViewAction",{"@type":67,"mainEntity":68},"FAQPage",[69,75,79],{"name":70,"@type":71,"acceptedAnswer":72},"What details should be included in the complaint history for products and services?","Question",{"text":73,"@type":74},"For products, state what was bought, when, where, and the price. For services, state the work done, when and where, the price, and who performed the work.","Answer",{"name":76,"@type":71,"acceptedAnswer":77},"What supporting documents should be attached to strengthen the complaint?",{"text":78,"@type":74},"Attach copies of relevant evidence such as photos of the issue, prior correspondence, receipts/proof of purchase, warranties or guarantees, contracts, and order forms.",{"name":80,"@type":71,"acceptedAnswer":81},"How can the complaint be resolved, and what response timeframe should be requested?",{"text":82,"@type":74},"Request a resolution such as a refund/credit note, repair, replacement, or fixing the work. Provide a reasonable timeframe for action, such as 10 working days.","https://schema.org",{"og:url":50,"og:type":85,"og:title":14,"og:site_name":57,"og:description":15},"article",{"robots":87,"canonical":50},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":90},[91,96,101,106,111,116,121,124,129],{"id":92,"doc_module":11,"doc_module_name":45,"category_name":93,"show_sort_weight":94,"slug":95},11,"Presentations",90,"presentations",{"id":97,"doc_module":11,"doc_module_name":45,"category_name":98,"show_sort_weight":99,"slug":100},12,"Resumes",80,"resumes",{"id":102,"doc_module":11,"doc_module_name":45,"category_name":103,"show_sort_weight":104,"slug":105},14,"Invoices",70,"invoices",{"id":107,"doc_module":11,"doc_module_name":45,"category_name":108,"show_sort_weight":109,"slug":110},15,"Posters",60,"posters",{"id":112,"doc_module":11,"doc_module_name":45,"category_name":113,"show_sort_weight":114,"slug":115},16,"Social Media",50,"social-media",{"id":117,"doc_module":11,"doc_module_name":45,"category_name":118,"show_sort_weight":119,"slug":120},17,"Forms",40,"forms",{"id":12,"doc_module":11,"doc_module_name":45,"category_name":13,"show_sort_weight":122,"slug":123},30,"letters",{"id":125,"doc_module":11,"doc_module_name":45,"category_name":126,"show_sort_weight":127,"slug":128},21,"Paper Templates",5,"papers-templates",{"id":130,"doc_module":11,"doc_module_name":45,"category_name":131,"show_sort_weight":4,"slug":132},158,"General","general-158"]