[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-278030-105":53,"doc-detail-278030-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","complaint-letter-template-sample","Complaint Letter Template - Sample","","Complaint letter template and a fully written sample message used to request assistance resolving a purchase dispute. Includes placeholders for sender and recipient details, date, reference numbers, and optional positive remarks about the organization. Guides the writer to state facts concisely with relevant dates and documents, propose a clear solution, and set expectations for a prompt response. The sample demonstrates how to describe an order mismatch, reference an attached bill of sale, request redelivery of the correct item, and offer refund as a fallback.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/complaint-letter-template-sample/278030/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/complaint-letter-template-sample/278030.png","ImageObject",442,249,{"name":88,"@type":89},"Jordan Avery","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",19,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What sections should a complaint letter include in this template?","Question",{"text":109,"@type":110},"It includes date, sender and recipient addresses, a reference heading, a request for help, concise facts with key dates/names/reference numbers, a suggested solution, optional positive remarks, and a closing with signature and cc/enc notes.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How should the facts be presented to keep the letter effective?",{"text":114,"@type":110},"State the situation briefly but clearly, including relevant dates, names, and reference numbers, and attach supporting documents (such as bills or receipts) when the case is complex.",{"name":116,"@type":107,"acceptedAnswer":117},"What resolution options are suggested in the sample complaint letter?",{"text":118,"@type":110},"Request delivery of the correct item and removal of the wrong model, and if the correct fridge is unavailable, accept a full refund.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},278030,1790432230,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},1099523882367,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Complaint Letter Template  \nDate  \nThe name and address of the business, and who you are directing the letter to (e.g. , for the customer services department, manager or CEO)  \nDear Sir or Madam (or the name of the person if you have one)  \nheading with relevant reference numbers  \nAsk for the person's help, e.g. \"I'd really appreciate your help with this.\"  \nState the facts of situation, including dates, names, reference numbers, but keep this very concise and brief (you can attach details, history, photocopies , for example if the situation is very complex and has a long history) .  \nState your suggested solution. If the situation and solution is complex, state also that you'll be as flexible as you can to come to an agreed way forward.  \nState some positive things about your normal experience with the organization concerned (optional), for example: that you want to keep being a customer of the company, and hope that a solution can be found; compliment any of their people who have given good service; compliment their products and say that normally you are very happy with things.  \nState that you look forward to hearing from them soon and that you appreciate their help.  \nSincerely,  \nYour signature Your printed name  \nc.c. (if you are copying others on the letter include their names and organizations) enc. (if you are enclosing something, such as copies of your receipts)  \nSample Complaint Letter  \nMay 10, 2012  \nABC Company  \n123 Some Street Winnipeg, MBR3X 2P5  \nAttention: Customer Services Manager  \nRe: Brand X, 18.6 cu ft. Bottom Mount Fridge Serial Number 12345  \nDear Sir or Madam,  \nI am writing to seek your help in fixing a problem. On Monday, May 1, 2012 I purchased the above fridge from your Some Street location. John Doe was my sales representative.  \nAs you can see from the attached bill of sale, I had purchased the fridge in stainless steel, which was more expensive than the black model. However, the fridge delivered on May 3rd to our home was black.  \nI informed the delivery person of the problem, however, he said that he could not help me with this. I called John Doe on May 4th, and he said that we received the right fridge. I indicated that this is not acceptable, and asked to speak to a manager. He said that she was busy at the moment but would phone me back. No one phoned back.  \nI understand that mistakes do happen, and I look forward to a quick resolution to this situation. Please telephone me to make arrangements for the delivery of the stainless steel fridge we have purchased, and to have the black model removed. If for some reason this fridge is not available, I will accept a full refund.  \nI have been a customer of ABC Company for many years, and I hope to have this resolved so that I can continue to shop in your store.  \nPlease call me at 555-1234 as soon as possible to make the arrangements. Sincerely,  \nJane Customer  \n55 Sunnyside Way","cbCaijPUjco8fw99","https://ap.wps.com/l/cbCaijPUjco8fw99","pdf",101609,"English","# Complaint Letter Template\n## Letter Structure\n## Sample Complaint Letter","[{\"question\":\"What sections should a complaint letter include in this template?\",\"answer\":\"It includes date, sender and recipient addresses, a reference heading, a request for help, concise facts with key dates/names/reference numbers, a suggested solution, optional positive remarks, and a closing with signature and cc/enc notes.\"},{\"question\":\"How should the facts be presented to keep the letter effective?\",\"answer\":\"State the situation briefly but clearly, including relevant dates, names, and reference numbers, and attach supporting documents (such as bills or receipts) when the case is complex.\"},{\"question\":\"What resolution options are suggested in the sample complaint letter?\",\"answer\":\"Request delivery of the correct item and removal of the wrong model, and if the correct fridge is unavailable, accept a full refund.\"}]","Complaint Letter Template - Sample | PDF",1789506460]