[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-191294-105":53,"doc-detail-191294-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","communications-hawksoft-text-messaging-email-to-sms-services","Communications - HawkSoft Text Messaging & Email-to-SMS Services","","Guidance covers HawkSoft Text Messaging and Email-to-SMS services, focusing on availability, setup requirements, and how messaging is delivered and managed. It explains that Text Messaging requires data syncing and supports real-time conversations from a central phone number while keeping message history accessible within the client file. Email-to-SMS sends texts to clients via email, using the agency’s existing phone number and supported providers, with replies routed back to email. Required permissions for data sync setup are specified under Setup > General Configuration Settings.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/communications-hawksoft-text-messaging-email-to-sms-services/191294/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/communications-hawksoft-text-messaging-email-to-sms-services/191294.png","ImageObject",442,249,{"name":88,"@type":89},"Ethan Miller","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-05","2026-09-03",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"How does HawkSoft Text Messaging deliver SMS to clients?","Question",{"text":109,"@type":110},"Text messages are sent in real time with conversations managed from a central phone number, and each client’s full text history is visible inside the client file. It requires data syncing and is available through the HawkSoft Marketplace.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What is the difference between HawkSoft Text Messaging and Email-to-SMS services?",{"text":114,"@type":110},"Email-to-SMS sends text messages to clients via email, typically showing the agency’s existing phone number, and routes replies back to the client’s email address. It depends on a paid subscription from a supported Email-to-SMS provider rather than requiring data syncing like HawkSoft Text Messaging.",{"name":116,"@type":107,"acceptedAnswer":117},"What permissions are required to enable HawkSoft Data Sync?",{"text":118,"@type":110},"User permissions must include Setup > General Configuration Settings. The document instructs checking or setting these permissions to complete the data sync task.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},191294,1788407878,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":126,"read_time":141},687207017582,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","| HawkSoft Text Messaging |  | Email-to-SMS Services |\n| --- | --- | --- |\n| l Available through HawkSoft Marketplace |  | l Requires a paid sub- |\n| at an additional cost of $20 per month per |  | scription from a sup- |\n| agency |  | ported Email-toSMS provider |\n| l Requires Data Syncing |  | l Sends text messages to clients via email. Text messages appear to come from the agency's existing phone number |\n| l Enables real-time text message con- |  | l Sends text mes- |\n| versations with clients from a central |  | sages to clients via |\n| phone number, different from the |  | email. Text mes- |\n| agency's existing phone number |  | sages appear to |\n| l | \u003Cbr>\u003Cbr>Upon request, and fora one-time fee of $99, HawkSoft can use the agency's existing phone number with HawkSoft\u003Cbr>Text Messaging. See Purchasing HawkSoft Text Messaging for more information. | come from the agency's existing phone number |\n| l Each client's full text message history is |  | l Replies from clients |\n| viewable directly from within their client |  | are sent back to an |\n| file |  | email address |\n| l Users can send a text from the Action |  | l Users can send a |\n\n| HawkSoft Text Messaging | Email-to-SMS Services |\n| --- | --- |\n| menu, main toolbar, and various texting | text from the Action |\n| views | menu |\n| l Users are notified in CMS when a text is |  |\n| received |  |\n\n| Notes on HawkSoft Text | Before You Begin | Register for HawkSoft Text |\n| --- | --- | --- |\n| Messaging |  | Messaging |\n| Purchasing HawkSoft | Purchasing HawkSoft | Purchasing HawkSoft |\n| Text Messaging | Text Messaging | Text Messaging |\n\n\n| Enable HawkSoft Data Sync\u003Cbr>You can enable HawkSoft Data Sync to leverage the power of your HawkSoft data and integrate with third-party services as they become available in HawkSoft Marketplace. |\n| --- |\n| \u003Cbr>Required Permissions:\u003Cbr>In order to complete this task, user permissions must be set to include:\u003Cbr>Setup > General Configuration Settings\u003Cbr>See Setting User Permissions for more information. |","cbCaikC82KWd6Hk0","https://ap.wps.com/l/cbCaikC82KWd6Hk0","pdf",1703452,119,"English","# HawkSoft Text Messaging\n## Email-to-SMS Services\n## Enable HawkSoft Data Sync\n## Required Permissions","[{\"question\":\"How does HawkSoft Text Messaging deliver SMS to clients?\",\"answer\":\"Text messages are sent in real time with conversations managed from a central phone number, and each client’s full text history is visible inside the client file. It requires data syncing and is available through the HawkSoft Marketplace.\"},{\"question\":\"What is the difference between HawkSoft Text Messaging and Email-to-SMS services?\",\"answer\":\"Email-to-SMS sends text messages to clients via email, typically showing the agency’s existing phone number, and routes replies back to the client’s email address. It depends on a paid subscription from a supported Email-to-SMS provider rather than requiring data syncing like HawkSoft Text Messaging.\"},{\"question\":\"What permissions are required to enable HawkSoft Data Sync?\",\"answer\":\"User permissions must include Setup \\u003e General Configuration Settings. The document instructs checking or setting these permissions to complete the data sync task.\"}]","Communications - HawkSoft Text Messaging & Email-to-SMS Services | PDF",42]