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Core duties include reviewing customer records for non-payment causes, producing monthly statements, maintaining AR invoice and aging reports, and coordinating weekly status reviews with Accounting. The role supervises delinquency letters and notices, recommends repayment terms when appropriate, and communicates billing and payment capability to customers, while performing related duties as assigned.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/collections-specialist-job-description/269443/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/collections-specialist-job-description/269443.png","ImageObject",442,249,{"name":88,"@type":89},"Taylor Morgan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-28","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the main responsibilities of a Collections Specialist?","Question",{"text":109,"@type":110},"The role manages overdue and delinquent Accounts Receivable, reviews customer records for reasons of non-payment, sends monthly statements, maintains AR invoice and aging records, and follows up through letters, notices, and repayment term recommendations.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Who does the Collections Specialist report to?",{"text":114,"@type":110},"The Collections Specialist reports directly to the Corporate Controller.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications are required for this position?",{"text":118,"@type":110},"A high school diploma is required, accounting coursework is preferred, and experience with Accounts Receivable is preferred. Strong communication skills and familiarity with accounting and spreadsheet tools like Excel are required.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},269443,1790492310,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},1099523885336,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","COLLECTIONS SPECIALIST  \nSUMMARY OF FUNCTIONS  \nHandles all open Accounts Receivable with late or delinquent payment activity in a timely and effective manner to ensure maximum collections and an optimum Accounts Receivable turnover ratio.  \nESSENTIAL DUTIES AND RESPONSIBILITIES  \n• Reviews all records for a customer to determine a possible explanation for non-payment prior to commencing the collection process  \n• Prints monthly statements and sends to customers. Prints, verifies, and maintains accounts receivable invoice records as well as open and aging reports and journals.  \n• Reviews status of aged and delinquent accounts with Accounting on a weekly basis.  \n• Supervises preparation and transmitting of letters and notices on delinquent accounts. When appropriate, determines, and recommends new repayment terms.  \n• Communicates with customers regarding their billing and payment ability.  \n• Performs other accounting duties as requested by the Controller.  \nORGANIZATIONAL RELATIONSHIPS  \nReports directly to the Corporate Controller.  \nQUALIFICATIONS  \nA high school diploma is required; coursework in accounting preferred, as is experience with accounts receivable. Good communication skills and the ability to work well with people is essential. Familiarity with accounting and spreadsheet applications (Excel) is required.  \nPHYSICAL DEMANDS  \nAbility to communicate orally with customers, management, and coworkers, both individually and in front ofa group is important. Regular use of the telephone and e-mail for communication is essential.  \nSitting for extended periods is common. Hearing, vision, and speaking within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.  \nNo heavy lifting is expected. Exertion of up to 50 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines.  \nGood reasoning ability is important. Ability to understand and utilize accounting reports and legal documents to conduct business is required.  \nWORK ENVIRONMENT  \nThe job is performed indoors in a traditional office setting. A pleasant demeanor must be maintained at all times with both internal and external customers. Activities include extended periods of sitting and extensive work at a computer monitor and/or calculator.  \nThe job requires a minimum of 40 hours each week.","cbCais3O11GmBLwP","https://ap.wps.com/l/cbCais3O11GmBLwP","pdf",40251,"English","# Summary of Functions\n# Essential Duties and Responsibilities\n# Organizational Relationships\n# Qualifications\n# Physical Demands\n# Work Environment","[{\"question\":\"What are the main responsibilities of a Collections Specialist?\",\"answer\":\"The role manages overdue and delinquent Accounts Receivable, reviews customer records for reasons of non-payment, sends monthly statements, maintains AR invoice and aging records, and follows up through letters, notices, and repayment term recommendations.\"},{\"question\":\"Who does the Collections Specialist report to?\",\"answer\":\"The Collections Specialist reports directly to the Corporate Controller.\"},{\"question\":\"What qualifications are required for this position?\",\"answer\":\"A high school diploma is required, accounting coursework is preferred, and experience with Accounts Receivable is preferred. Strong communication skills and familiarity with accounting and spreadsheet tools like Excel are required.\"}]","Collections Specialist - Job Description | PDF",1789452041]