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Responsibilities include tracking past-due balances, resolving discrepancies, monitoring outstanding accounts to determine next collection actions, maintaining AIA billings for contractors, and providing clear customer-facing communication. 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Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations.  \n􀁸 Ability and understanding of the use of a personal computer and appropriate software, including but not limited to: Excel, Word and Outlook. Skilled in using ten key adding machine.  \n􀁸 Flexibility in work schedule when required.  \n􀁸 Must be able to work as part of a team with peers and leadership within the organization.  \nWork Environment and Physical Demands  \n􀁸 Working environment consists of an office work space which is conditioned but may encounter various degrees of heat, light and dust.  \n􀁸 Must be able to sit and work within office environment for majority of the work day. May infrequently lift up to 10 pounds. Will need to reach and bend in order to access files with reasonable accommodation.  \n􀁸 Must have the manual dexterity to use a computer keyboard, calculator and phone.  \nThe above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.  \nUpdated 11/29/2013","cbCaijUuUZXJBICf","https://ap.wps.com/l/cbCaijUuUZXJBICf","pdf",58783,"English","# Summary of Position\n## Essential Functions and Responsibilities\n## Qualifications\n## Work Environment and Physical Demands","[{\"question\":\"What core duties does the Collections Specialist perform?\",\"answer\":\"The role monitors and maintains accounts receivable records by tracking past-due balances, resolving discrepancies, and monitoring outstanding account status to guide next steps in the collection process.\"},{\"question\":\"What qualifications are required for the position?\",\"answer\":\"The description prefers at least 5 years of experience in a collections-specific role, along with knowledge of billing, collections, and receivable procedures, plus strong written and verbal communication skills and attention to detail.\"},{\"question\":\"What tools and work conditions does the role involve?\",\"answer\":\"The position requires proficiency with a personal computer and software such as Excel, Word, and Outlook, and the ability to use a ten-key adding machine. Work is primarily office-based with exposure to varying heat, light, and dust, and includes occasional light lifting up to 10 pounds.\"}]","Collections Specialist Job Description - Key Responsibilities | PDF",1789330761]