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It specifies required provider training before access and describes inpatient and outpatient workflows across multiple application modules, including ambulatory, ED, operating room tools, orders, clinical documentation, specialty modules, radiology, lab, ophthalmology, transplant, and oncology. The guide also covers planned and unplanned downtime, downtime order forms, business continuity, downtime recovery, and patient-facing MyChart and proxy access responsibilities.","Clinical Systems  \n2019-2020  \nElectronic Medical Record  \nEpic is the official electronic medical record used at UH:  \n• All providers must complete training prior to access being granted to any clinical system.  \n• Inpatient and Outpatient  \n• Multiple application modules including  \n– Ambulatory (95% complete)  \n– ASAP (ED)  \n– OpTime (OR, MSP, SDS)  \n– CPOM (Orders)  \n– ClinDoc (Clinical Documentation)  \n– Stork (OB/GYN only)  \n– Radiant (Radiology)  \n– Beaker (Clinical Lab)  \n– Kaleidoscope (Ophthalmology)  \n– Phoenix (Transplant)  \n– Beacon (Oncology)  \n• Epic online and in-class training is based on provider specialty and modules.  \nCLINICAL SYSTEMS 2  \nOrder-Sets  \n(Medical Management Tools)  \nStandard process for assessing need and building order sets:  \n• Small group meets monthly  \n• Multidisciplinary team ensures all elements are included and meet best-practice standards  \n• If an order set is needed, complete form, send to office of CMO  \n• Form can be found on UH Net  \n[www.uhnj.org/uhnetweb](www.uhnj.org/uhnetweb)  \nCLINICAL SYSTEMS 4  \nDowntime  \nPlanned Downtime:  \nScheduled for Sundays at 12:01am or other times defined in advance by the hospital for minimal operational impact. Downtime can be considered planned but emergent.  \nUnplanned Downtime:  \nUnscheduled, interrupted Epic access caused by a network outage, power outage, disrupted interface will ancillary systems, application or server crashes, etc.  \nWhat does it mean to me?  \nAll services and functions revert to a paper system and “recovery” is performed when the system returns.  \nBusiness Continuity Plan (BCA)  \nThe process for handling a planned or unplanned Epic System downtime.  \nCLINICAL SYSTEMS 5  \nDowntime Order Form  \n• Order form will be blank except for signature notations on the side.  \n• Nursing will manage the release of all forms during a downtime event.  \nCLINICAL SYSTEMS 6  \nMy Chart  \n• Patient Portal gives patients access to parts of their medical record.  \n• Mobile apps are available for MyChart.  \n• Proxy access available for pediatric and adult relationships.  \n• Encouraging patients to register for and use MyChart is the responsibility of all care providers.  \n• Enrollment information is found on the Epic After Visit Summary (AVS) .  \n• Marketing flyer is available throughout UH locations.  \nCLINICAL SYSTEMS 7  \nSOVERA  \nHealth Information Management  \nCLINICAL SYSTEMS  \n| \u003Cbr>4. When retrieving a chart with multiple visits, select the visit you want by double clicking on the line item of that encounter or click once on the encounter and then click on the “View Encounter” button at the bottom of that window. | .\u003Cbr>view a certain portion of the chart, click on the appropriate tab. Selected tab will be grayed out. Select the “All” tab to view all documents. The icons to navigate the chart now appear in the menu bar at the bottom of your screen next to the vertical “Viewer” bar. | \u003Cbr>window displaying multiple visits, click on the vertical“Retrieval” bar that appears on the lower right side of the menu bar. Then click on the“RESULTS” icon. The visit\u003Cbr>window will pop back up.\u003Cbr>|\n| --- | --- | --- |\n\nCLINICAL SYSTEMS 10","cbCaioZnQlTBZgyv","https://ap.wps.com/l/cbCaioZnQlTBZgyv","pdf",1514294,3,"English","en",105,"# Epic training and system scope\n## Inpatient and outpatient modules\n# Order sets process\n## Building and approving order sets\n# Downtime and business continuity\n## Planned vs unplanned downtime\n## Downtime order form\n# MyChart and patient portal\n## Enrollment and proxy access\n# SOVERA and health information management","[{\"question\":\"Why must providers complete training before accessing Epic clinical systems?\",\"answer\":\"All providers must complete training prior to access being granted to any clinical system.\"},{\"question\":\"What is the standard process for assessing needs and building order sets?\",\"answer\":\"A small group meets monthly, a multidisciplinary team ensures all elements are included to best-practice standards, and if an order set is needed the form is completed and sent to the office of CMO.\"},{\"question\":\"How should services proceed during Epic downtime events?\",\"answer\":\"All services and functions revert to a paper system, and recovery is performed when the system returns, following the business continuity plan for planned or unplanned downtime.\"}]","Clinical Systems - 2019-2020 - Electronic Medical Record | PDF",1791850653,4,{"code":4,"msg":76,"data":77},"ok",{"site_id":69,"language":68,"slug":78,"title":59,"keywords":79,"description":60,"schema_data":80,"social_meta":134,"head_meta":136,"extra_data":138,"updated_unix":139},"clinical-systems-2019-2020-electronic-medical-record","",{"@graph":81,"@context":133},[82,96,116],{"@type":83,"itemListElement":84},"BreadcrumbList",[85,89,92,94],{"item":86,"name":87,"@type":88,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":90,"name":10,"@type":88,"position":91},"https://docshare.wps.com/template/",2,{"item":93,"name":36,"@type":88,"position":66},"https://docshare.wps.com/template/forms/",{"item":95,"name":59,"@type":88,"position":74},"https://docshare.wps.com/template/clinical-systems-2019-2020-electronic-medical-record/565289/",{"url":95,"name":59,"@type":97,"image":98,"author":103,"headline":59,"publisher":105,"fileFormat":108,"inLanguage":68,"description":60,"dateModified":109,"datePublished":110,"encodingFormat":108,"isAccessibleForFree":111,"interactionStatistic":112},"DigitalDocument",{"url":99,"@type":100,"width":101,"height":102},"https://docshare.wps.com/thumbnails/clinical-systems-2019-2020-electronic-medical-record/565289.png","ImageObject",442,249,{"name":57,"@type":104},"Person",{"url":86,"name":106,"@type":107},"DocShare","Organization","application/pdf","2026-10-18","2026-10-13",true,{"@type":113,"interactionType":114,"userInteractionCount":66},"InteractionCounter",{"@type":115},"ViewAction",{"@type":117,"mainEntity":118},"FAQPage",[119,125,129],{"name":120,"@type":121,"acceptedAnswer":122},"Why must providers complete training before accessing Epic clinical systems?","Question",{"text":123,"@type":124},"All providers must complete training prior to access being granted to any clinical system.","Answer",{"name":126,"@type":121,"acceptedAnswer":127},"What is the standard process for assessing needs and building order sets?",{"text":128,"@type":124},"A small group meets monthly, a multidisciplinary team ensures all elements are included to best-practice standards, and if an order set is needed the form is completed and sent to the office of CMO.",{"name":130,"@type":121,"acceptedAnswer":131},"How should services proceed during Epic downtime events?",{"text":132,"@type":124},"All services and functions revert to a paper system, and recovery is performed when the system returns, following the business continuity plan for planned or unplanned downtime.","https://schema.org",{"og:url":95,"og:type":135,"og:title":59,"og:site_name":106,"og:description":60},"article",{"robots":137,"canonical":95},"index,follow",{"doc_id":55,"site_id":69},1792123979]