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The role operates under supervision, with expectations to progressively build independent claim management capability. Responsibilities cover interviewing, scene and document review, coverage and reserve analysis, accurate claim reporting, stakeholder communication, settlement negotiation within delegated authority, and support for litigation and property claim administration.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/claims-adjuster-i-job-description-may-2026/261281/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/claims-adjuster-i-job-description-may-2026/261281.png","ImageObject",442,249,{"name":88,"@type":89},"Finn","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-04","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core responsibilities of the Claims Adjuster I role?","Question",{"text":108,"@type":109},"Investigate and evaluate assigned liability and/or property claims through interviews, document reviews, inspections, and analysis. Maintain proper documentation, reserves, and prepare reports and correspondence to support timely claim resolution.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How is the Claims Adjuster I position supervised and evaluated?",{"text":113,"@type":109},"Work is performed under general supervision through delegation and compliance with established policies and claims standards. Performance is assessed via observation, file and project reviews, reserve adequacy, outcomes, communication effectiveness, compliance, and feedback from stakeholders.",{"name":115,"@type":106,"acceptedAnswer":116},"What litigation and property claim duties may be included?",{"text":117,"@type":109},"The position may assist with coordination of litigated claims, gathering documentation for defense counsel, reviewing pleadings and discovery, and supporting status updates or mediation discussions. For NDFT property matters, it may support property claim investigation, inspections, estimate review, documentation, and large-loss coordination.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},261281,1790664303,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},34359740700684,"https://ap-avatar.wpscdn.com/avatar/1f400023980c374ae676?_k=1777273430885731487","Job Description For: Claims Adjuster I  \n\n| EXEMPT: Yes\u003Cbr>REPORTS TO: Assistant Director of Claims (subject to change) | DEPARTMENT: Claims\u003Cbr>DATE: May 2026 |\n| --- | --- |\n\nI.  INTRODUCTION: The Claims Adjuster I performs professional and technical work involving the investigation, evaluation, documentation, and resolution of assigned claims on behalf of the North Dakota Insurance Reserve Fund (“NDIRF”) and the North Dakota Fire & Tornado Fund (“NDFT”). Assignments generally involve routine to moderately complex liability and/or property claims involving North Dakota political subdivisions and public entities.  \nThe incumbent works under the guidance and supervision of senior claims staff and is expected to develop proficiency in claim investigation, coverage analysis, reserve practices, documentation standards, communication, and claim resolution techniques consistent with NDIRF claims handling standards and applicable law.  \nWork may involve both in-office investigation and on-site field investigation depending on assignment needs.  \nThis position works collaboratively with members, agents, claimants, defense counsel, vendors, consultants, and other stakeholders to support fair, timely, and professional claim outcomes. This job description is not an employment contract and is subject to modification as duties and responsibilities change.  \nII.  SUPERVISORY CONTROLS: Work is performed under the general supervision of the Assistant Director of Claims and Director of Claims through delegation of authority and expected compliance with established NDIRF policies, procedures, and claims handling standards.  \nThe incumbent is expected to progressively develop the ability to independently manage assigned claims while seeking supervisory guidance regarding complex, unusual, highexposure, or sensitive matters.  \nPerformance is evaluated through direct observation; review of claim files and projects; reserve adequacy; claim outcomes; communication effectiveness; compliance with departmental standards; and feedback received from members, agents, defense counsel, claimants, and other stakeholders.  \nIII. CORPORATE RESPONSIBILITIES: General job performance, including interaction with NDIRF members, co-workers, and other third parties, shall be guided by the following tenets:  \n• Support the NDIRF’s goals and values through performance of their assigned job duties.  \n• Adhere to applicable policies and procedures.  \n• Promote teamwork within the department and throughout the NDIRF.  \n• Maintain good communication and working relationships with co-workers.  \n• Demonstrate ability to learn and apply new skills.  \n• Exceed member and agent expectations.  \n• Resolve conflicts through tact and diplomacy.  \n• Maintain a positive image and outlook when interacting with co-workers and/or the public.  \nIV.  DUTIES AND RESPONSIBILITIES  \nA. Claims Adjusting ESSENTIAL FUNCTIONS:  \nResponsibilities include:  \n• investigating assigned liability and/or property claims from assignment through resolution;  \n• conducting interviews, recorded statements, document review, scene inspections, and other investigative activities;  \n• reviewing and analyzing claim documentation, photographs, estimates, reports, medical records, contracts, and related materials;  \n• evaluating liability, damages, causation, comparative fault, and applicable defenses;  \n• reviewing coverage under Memoranda of Coverage, endorsements, and related coverage documents;  \n• establishing and maintaining claim reserves consistent with departmental procedures;  \n• documenting claim activity in accordance with departmental standards;  \n• preparing claim summaries, reports, correspondence, and investigative memoranda;  \n• communicating with members, claimants, agents, attorneys, and consultants regarding claim status and claim handling activities;  \n• negotiating settlements within delegated authority and under supervisory guidance when appropriate;  \n• coordinating inspections, estimates,","cbCaiumzYeVaADhs","https://ap.wps.com/l/cbCaiumzYeVaADhs","pdf",171116,"English","# Introduction\n# Supervisory Controls\n# Corporate Responsibilities\n# Duties and Responsibilities\n## Claims Adjusting Essential Functions\n## Litigation Support Responsibilities\n## Claims Reporting and Communication\n## NDFT Property Claim Responsibilities\n## Other Duties","[{\"question\":\"What are the core responsibilities of the Claims Adjuster I role?\",\"answer\":\"Investigate and evaluate assigned liability and/or property claims through interviews, document reviews, inspections, and analysis. Maintain proper documentation, reserves, and prepare reports and correspondence to support timely claim resolution.\"},{\"question\":\"How is the Claims Adjuster I position supervised and evaluated?\",\"answer\":\"Work is performed under general supervision through delegation and compliance with established policies and claims standards. Performance is assessed via observation, file and project reviews, reserve adequacy, outcomes, communication effectiveness, compliance, and feedback from stakeholders.\"},{\"question\":\"What litigation and property claim duties may be included?\",\"answer\":\"The position may assist with coordination of litigated claims, gathering documentation for defense counsel, reviewing pleadings and discovery, and supporting status updates or mediation discussions. For NDFT property matters, it may support property claim investigation, inspections, estimate review, documentation, and large-loss coordination.\"}]","Claims Adjuster I - Job Description - May 2026 | PDF",1789351109]