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The guide prompts teams to review staffing, role designation, training and upskilling, preparation for continuity, and the practical requirements for integrating private patient counselling space. 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For unchecked items, leave the box blank and investigate whether they must be added to the pharmacy’s chronic disease service plan.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},278070,1790192377,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},18829141979164,"https://eur-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Chronic Disease Service Implementation Checklist  \nFor pharmacy-led chronic disease care  \nThis checklist provides a list of the key considerations and strategic steps to review if your pharmacy plans to start or expand a pharmacy-led chronic disease management service. It is designed for pharmacy managers or owners to assess and review the current state of the pharmacy’s readiness for successful implementation of a chronic disease service through the integration of specific disease state toolkits in day-today practice. Effective preparation for these services will establish sustainable and effective programs to reach your patients and truly impact their short-to long-term health outcomes.  \nReview each section below and check the box if the item has been assessed/ completed. If not, leave the box blank and consider if it needs to be further investigated and added to your pharmacy’s plan for the chronic disease service.  \nNote: This is not an exhaustive checklist; it is meant to serve as a simple and practical guide to help prepare your team for offering a sustainable and impactful chronic disease service. An initial review of the service implementation checklist may take an estimated 30 minutes. However, execution of key elements will vary depending on your pharmacy’s current state and needs.  \nSTAFFING: Consider the members of your core pharmacy team and who you may need as active participants in the service.  \n\n| Questions to consider | Checklist | Date to be completed |  |\n| --- | --- | --- | --- |\n| • Are you or someone on your team responsible as a leader for this service? |  Designate someone to be a service champion–consider a team member who is capable and motivated to manage the service, including: team training and validation of records, planning, delegation of tasks, monitoring progress, creating protocols and standard operating procedures, measuring results, and implementing corrective and preventive actions (CAPA) . | |  |\n| • How will you designate roles to your pharmacy staff to implement this service? |  Review the Initiation Toolkit to understand the Chronic Disease Service Framework.\u003Cbr> Review appropriate disease state toolkit(s) (ie, CVRM toolkits, respiratory toolkits) .\u003Cbr> Identify and list key people on the pharmacy team who would be essential to the service (ie, managers, pharmacists, pharmacy assistants) . | |  |\n| • How will your staff be trained and upskilled according to their roles in the service?\u003Cbr>• Who will be conducting the training and how much time is required?\u003Cbr>• How will you ensure that new staff can be trained effectively in the future? |  Establish how much time your team will need for group or self-training.\u003Cbr> Set a date/time for the group training and/or a deadline for self-training.  Place learning resources (eg, Initiation Toolkit and disease state toolkit\u003Cbr>resources) on pharmacy/company education platform, if applicable.\u003Cbr> Future plan: establish orientation for new staff of the chronic disease service as appropriate, to ensure continuity of service implementation. | |  |\n\nCVRM, cardiovascular, renal, and metabolism 1  \nChronic Disease Service Implementation Checklist (cont’d) For pharmacy-led chronic disease care  \nPHYSICAL SPACE: Having a designated space for counselling and educating patients during chronic care management services can support integration into your practice while preventing disruption of the day-to-day workflow whilst providing a private, confidential area.  \n\n| Questions to consider | Checklist | Date to be completed |  |\n| --- | --- | --- | --- |\n| • Is there adequate space to have a designated workspace to deliver services? |  Ensure the chosen space provides sufficient privacy for the patient interaction (ie, semi-private or private) . | |  |\n| • Does the chosen space have enough room for the patient/caregiver to sit down? |  Ensure space for a chair(s) for the patient and/or caregiver, and potentially for your team member (ie, especially for elderly","cbCaifNrSO7L1cVD","https://ap.wps.com/l/cbCaifNrSO7L1cVD","pdf",326743,8,"English","# Staffing\n## Core team roles and service champion\n## Role designation and disease framework review\n## Staff training and future onboarding\n# Physical Space\n## Privacy and patient counselling workspace\n## Seating, accessibility, and lighting\n## Space for required tools and storage\n# Technology/Tools\n## Data recording via dispensing systems and profiles\n## Appointment booking and reminders\n## Virtual appointment readiness","[{\"question\":\"Who is this checklist designed for?\",\"answer\":\"It is designed for pharmacy managers or owners assessing and reviewing the pharmacy’s readiness to implement a chronic disease service.\"},{\"question\":\"What areas does the checklist cover to support implementation?\",\"answer\":\"It covers staffing, including appointing a service champion and assigning roles; staff training and future onboarding; physical space for private counselling; and technology/tools for records, scheduling, and reminders.\"},{\"question\":\"How should pharmacies use the checklist during planning?\",\"answer\":\"Review each section and tick items that have been assessed or completed. For unchecked items, leave the box blank and investigate whether they must be added to the pharmacy’s chronic disease service plan.\"}]","Chronic Disease Service Implementation Checklist - For pharmacy-led chronic disease care | PDF",1789506706]