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It establishes a non-exclusive channel partner authorization for specified RITTAL products and services within the United States Territory, including rights to sell and provide support, installation, maintenance, repair, and engineering as listed in the schedules. The agreement outlines partner classification (Certified or Premium), scope, independence, service/support obligations, and order handling, while prioritizing RITTAL commercial terms over channel partner terms.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/channel-partner-agreement-non-exclusive-sales-and-support-authorization/283099/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/channel-partner-agreement-non-exclusive-sales-and-support-authorization/283099.png","ImageObject",442,249,{"name":88,"@type":89},"Genevieve","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What does the agreement authorize the channel partner to do?","Question",{"text":109,"@type":110},"It authorizes the channel partner to sell specified RITTAL products on its own account and to provide specified services to end customers on a non-exclusive basis within the Territory, as listed in the schedules.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Are RITTAL’s commercial terms controlling over the channel partner’s terms?",{"text":114,"@type":110},"Yes. 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RITTAL Partnership Program  \n1.1. RITTAL currently has two classifications of channel partners: (i) RITTAL Certified Partner and (ii) RITTAL Premium Partner. The classification of any given channel partner depends on the business model and business integration of such channel partner. A detailed description of the two classifications is included in the attached Schedule 1.  \n1.2. Channel Partner shall initially be classified as either a RITTAL Certified Partner or a RITTAL Premium Partner, as mutually agreed upon by the Parties. The Parties may mutually amend the initial classification of Channel Partner via a written agreement signed by both Parties (including, but not limited to, the most recent Business Plan executed by the Parties in accordance with Section 8) .  \n2. Scope of the Agreement  \n2.1 RITTAL hereby authorizes Channel Partner to be a channel partner of Rittal and hereby appoints Channel Partner to sell on its own account, in its own name, and on its own responsibility and liability the products listed in Schedule 2 (such products hereinafter collectively referred to as the “ Products”) and to provide services to customers in the areas of sales, installation, support, service, maintenance, repair and/or engineering specified within Schedule 2 (such services hereinafter collectively referred to as the “Services”) on a non-exclusive basis for end customers. Channel Partner hereby agrees and acknowledges that such authorization and appointment as a channel partner is non-exclusive and that the Products and/or Services may be sold or provided to end customers by RITTAL or other channel partners of RITTAL, within the Territory or otherwise.  \n2.2 RITTAL may amend Schedule 2 and the Products and/or Services set forth therein at any time and in the sole discretion of RITTAL.  \n2.3 It is understood between the Parties that Channel Partner (i) shall be independent from RITTAL and (ii) shall not be an agent or representative of, or in any way be entitled to act on behalf or in the name of, RITTAL in connection with the sale of the Products or the rendering of Services.  \n2.4 Except as expressly provided in this Agreement,(i) Channel Partner agrees and acknowledges that any and all Products and/or Services provided by RITTAL shall be governed by, and in accordance with, the General Terms and Conditions of Sale of RITTAL (the “Commercial Terms”), a copy of which is attached as Schedule 3 and incorporated herein by reference, and (ii) the applicable Commercial Terms of RITTAL shall apply to all transactions between RITTAL and Channel Partner or its customers. In the case of any conflicting terms or conditions between this Agreement and the Commerc","cbCaioQW5WRIAqDH","https://ap.wps.com/l/cbCaioQW5WRIAqDH","pdf",27219,9,"English","# RITTAL Partnership Program\n## Partner classifications and amendment process\n# Scope of the Agreement\n## Authorization, appointment, and independence\n## Product and service scope and schedule changes\n## Commercial Terms priority and deviations\n# Services/Support from RITTAL\n## Technical query handling\n# Supply of the Products and Services\n## Ordering procedures and order acknowledgment","[{\"question\":\"What does the agreement authorize the channel partner to do?\",\"answer\":\"It authorizes the channel partner to sell specified RITTAL products on its own account and to provide specified services to end customers on a non-exclusive basis within the Territory, as listed in the schedules.\"},{\"question\":\"Are RITTAL’s commercial terms controlling over the channel partner’s terms?\",\"answer\":\"Yes. The agreement states that RITTAL’s General Terms and Conditions of Sale (Commercial Terms) take priority over any channel partner general terms, and the agreement controls in case of conflict.\"},{\"question\":\"How are channel partners classified under the partnership program?\",\"answer\":\"RITTAL uses two classifications—Certified Partner and Premium Partner—based on the partner’s business model and integration. The initial classification is mutually agreed and can be amended by written agreement signed by both parties.\"}]","Channel Partner Agreement - Non-Exclusive Sales and Support Authorization | PDF",1789589278]