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It also defines change classifications, including normal, emergency, standard, and unauthorized changes, supported by risk and impact analysis, scheduling, and technical/CAB approval requirements, plus supporting templates and appendices.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/change-management-departmental-procedures-scope-and-approval-requirements/243817/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/change-management-departmental-procedures-scope-and-approval-requirements/243817.png","ImageObject",442,249,{"name":88,"@type":89},"Jacob","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What does the Change Management policy cover in HSC IT organizations?","Question",{"text":109,"@type":110},"It covers all services provided by participating HSC IT organizations, with the primary functional components listed in Appendix A, Scope.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which activities are considered out of scope for Change Management?",{"text":114,"@type":110},"IT tasks by the IT department or end users that do not fall under Change Management policies and procedures are documented as out of scope in Appendix A.",{"name":116,"@type":107,"acceptedAnswer":117},"How are changes classified and approved?",{"text":118,"@type":110},"Changes are categorized into normal, emergency (approved after the fact), standard, and unauthorized. 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\nContents  \nScope............................................................................................................................................................. 3  \nOut of Scope .............................................................................................................................................. 3  \nKey Definitions .............................................................................................................................................. 3  \nRoles and Responsibilities ............................................................................................................................. 4  \nMetrics and Reporting................................................................................................................................... 5  \nActivities, tasks, workflows, and work instructions....................................................................................... 5  \nCommunications ........................................................................................................................................... 5  \nClassification and Categorization of Changes................................................................................................ 6  \nNormal Changes ........................................................................................................................................ 6  \nEmergency Changes (approved after the fact) .......................................................................................... 7  \nStandard Changes...................................................................................................................................... 7  \nStandard Change Categories: ................................................................................................................ 8  \nUnauthorized Changes .............................................................................................................................. 8  \nRisk and Impact Analysis ............................................................................................................................... 8  \nScheduling of changes ................................................................................................................................... 8  \nTechnical and CAB Approval Requirements .................................................................................................. 9  \nTechnical Review Board (TRB) ................................................................................................................... 9  \nAppendix A-Scope ..................................................................................................................................... 11  \nAppendix B – CAB Logistics.......................................................................................................................... 13  \nAppendix C – Change Processes .................................................................................................................. 14  \nProcess Workflow .................................................................................................................................... 14  \nDetail Change Procedures ....................................................................................................................... 15  \nDetail Change Procedure Diagrams ......................................................................................................... 17  \nAppendix D – Impact and Analysis Template .............................................................................................. 19  \nAppendix E – Change Communication Guidelines ...................................................................................... 21  \n5/162/2017 12:57pm Change-Management-Procedures_5/16/17 Page 1 of 22  \nChange Management Departmental Procedures  \nChange Notification Matrix...........","cbCainWrx3ZsuRUN","https://ap.wps.com/l/cbCainWrx3ZsuRUN","pdf",1664457,22,"English","# Scope\n# Out of Scope\n# Key Definitions\n# Roles and Responsibilities\n# Metrics and Reporting\n# Activities, tasks, workflows, and work instructions\n# Communications\n# Classification and Categorization of Changes\n## Normal Changes\n## Emergency Changes (approved after the fact)\n## Standard Changes\n## Unauthorized Changes\n# Risk and Impact Analysis\n# Scheduling of changes\n# Technical and CAB Approval Requirements\n## Technical Review Board (TRB)\n# Appendices","[{\"question\":\"What does the Change Management policy cover in HSC IT organizations?\",\"answer\":\"It covers all services provided by participating HSC IT organizations, with the primary functional components listed in Appendix A, Scope.\"},{\"question\":\"Which activities are considered out of scope for Change Management?\",\"answer\":\"IT tasks by the IT department or end users that do not fall under Change Management policies and procedures are documented as out of scope in Appendix A.\"},{\"question\":\"How are changes classified and approved?\",\"answer\":\"Changes are categorized into normal, emergency (approved after the fact), standard, and unauthorized. Approval depends on technical and CAB requirements, supported by risk and impact analysis and defined scheduling/communication workflows.\"}]","Change Management Departmental Procedures - Scope and Approval Requirements | PDF",1789209062,8]