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The framework guides organizations to evaluate vision or business need, stakeholder needs and communication styles, climate and culture including openness and learning style, technology and system change scope, leadership support levels, and overall audience scope and behavioral gaps. It then details strategies for training, communication, stakeholder involvement, technology readiness, and operational improvement to build support and buy-in while enabling effective adoption.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/change-management-assess-change-readiness-create-a-change-management-plan-monitormanage-change-implement-the-plan/249777/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/change-management-assess-change-readiness-create-a-change-management-plan-monitormanage-change-implement-the-plan/249777.png","ImageObject",442,249,{"name":88,"@type":89},"Chloe Bennett","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-28","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the four stages of the change management process described in the document?","Question",{"text":109,"@type":110},"The document outlines four stages: assess change readiness, create a change management plan, monitor/manage change, and implement the plan.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does the document suggest organizations assess change readiness?",{"text":114,"@type":110},"It recommends clarifying the vision or business need, conducting stakeholder analysis, evaluating climate and culture (openness and learning styles), determining technology and systems scope, assessing leadership support, and planning based on overall audience size/location and behavioral gaps.",{"name":116,"@type":107,"acceptedAnswer":117},"What elements should a change management plan include according to the document?",{"text":118,"@type":110},"The plan should include training, communication, stakeholder involvement, technology readiness, and operational improvement to ensure the target audience is informed, engaged, and able to respond to change requirements.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},249777,1791716172,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":76},962084925782,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","1  \nCHANGE MANAGEMENT  \n2  \nASSESS CHANGE READINESS  \nCREATE A CHANGE MANAGEMENT PLAN  \nMONITOR/MANAGE CHANGE  \nIMPLEMENT THE PLAN  \nCHANGE MANAGEMENT STAGES  \nThe process of working through these four stages can be likened to a cycle.  \n3  \nCHANGE READINESS  \nThe following steps assess an organization’s pre-disposition to accepting new initiatives and processes.  \nVisionorBusinessNeed: Clarify and Articulate  \nAn organization must have a clearly defined and articulated vision or business case for the change. If one has been created, it will be used as part of a robust change management process. If one does not yet exist, a compelling business case must be created to drive the change. The business case is comprised of a high-level discussion of the problem for which the change is designed to solve (and/or the opportunity being explored) . It also consists of central benefits of the change and strategies for minimizing organizational stress as the change is implemented. These “talking points”are the backbone of the change effort and should be internalized by leaders throughout the organization in order to speak to the change in a powerful way.  \nPeople: Define Internal and External Stakeholder Needs  \nConducting a complete stakeholder analysis, plotting the needs of all stakeholder groups (internal and external), as well as their communication styles/preferred communication channels, is critical to stakeholder satisfaction. This  \ninformation forms the cornerstone of an effective communication plan and ensures effective collaboration during the planning and implementation phases. This analysis allows the change agents to convene stakeholder groups and gather input, a useful tool for  \nenrolling them in the change process.  \nClimate and Culture:  \nAssess Openness and Style  \nAssessing openness to change helps determine the appropriate change management approach needed for success. If there is anxiety related to the changes, a stronger approach to change management is needed. It is also necessary to assess learning styles to determine what types of learning interventions will be the most effective. Refer to the Briljent Resistance and Information Matrix (BRIM) on page 6 for an overview of how strategies can be modified and strengthened, depending upon the needs of the audience.  \nTechnology & Systems: Determine the Scope of Systems Changes  \nAn assessment of the difference between current technology and  \nend-state technology aids in determining the appropriate level of change management needed. In order to maximize time and effort, it is necessary to assess the available documentation for current systems to determine how much material must be created to facilitate the mastery of new technology.  \nLeadership:  \nAssess Levels of Support  \nEffective change implementation requires the attention and support of leadership. Assessing leadership resources available, and the willingness of leadership to participate, can suggest key change management directions for engaging leadership.  \nChampioning, modeling, and messaging are examples of best practices.  \nOverall Scope: Evaluate and Plan  \nTarget audience size and location have an impact on a change management plan. In addition, behavioral analysis can reveal gaps between current and desired future state behaviors. By assessing these factors, an effective change management plan can be created  \nbased on relevant group characteristics.  \n4  \nCHANGE  \nMANAGEMENT PLAN  \nThe following steps create a set of strategies used during the change process to ensure the target audience is appropriately involved, has the information and tools needed to respond to change requirements, and can fully communicate any concerns or issues that might come up as the result of change.  \nTraining  \nEffective change management usually contains a training or skill-building component. Leveraging existing materials or creating instructor-led training, technical documentation, andeLearning programs ensures employees","cbCaioZATVxUYhO4","https://ap.wps.com/l/cbCaioZATVxUYhO4","pdf",932852,7,"English","# Change Management Stages\n## Assess Change Readiness\n## Create a Change Management Plan\n### Change Readiness Factors\n### Training\n### Communication\n### Stakeholder Involvement\n### Technology\n### Operational Improvement\n## Implementing the Plan\n## Monitoring/Managing Change","[{\"question\":\"What are the four stages of the change management process described in the document?\",\"answer\":\"The document outlines four stages: assess change readiness, create a change management plan, monitor/manage change, and implement the plan.\"},{\"question\":\"How does the document suggest organizations assess change readiness?\",\"answer\":\"It recommends clarifying the vision or business need, conducting stakeholder analysis, evaluating climate and culture (openness and learning styles), determining technology and systems scope, assessing leadership support, and planning based on overall audience size/location and behavioral gaps.\"},{\"question\":\"What elements should a change management plan include according to the document?\",\"answer\":\"The plan should include training, communication, stakeholder involvement, technology readiness, and operational improvement to ensure the target audience is informed, engaged, and able to respond to change requirements.\"}]","Change Management - Assess Change Readiness - Create a Change Management Plan - Monitor/Manage Change - Implement the Plan | PDF",1789253012]