[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-274893-105":53,"doc-detail-274893-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","certapet-esa-travel-letter-fact-sheet-frontier-esa-document-requirements","CertaPet ESA Travel Letter Fact Sheet - Frontier ESA Document Requirements","","CertaPet provides an online pathway connecting patients with licensed mental health professionals for evaluation and treatment recommendations that may include an emotional support animal (ESA) letter. The fact sheet outlines the ESA evaluation workflow, emphasizes LMHP licensing and public license verification, and explains how to validate ESA letter authenticity using the LMHP’s license number. It also summarizes U.S. Department of Transportation requirements for traveling with an ESA and details Frontier’s policy changes, documentation timing, and onboard behavioral and seating restrictions.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/certapet-esa-travel-letter-fact-sheet-frontier-esa-document-requirements/274893/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/certapet-esa-travel-letter-fact-sheet-frontier-esa-document-requirements/274893.png","ImageObject",442,249,{"name":88,"@type":89},"Dozel","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-29","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",8,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the evaluation process for an ESA letter on CertaPet?","Question",{"text":109,"@type":110},"CertaPet starts with a pre-assessment survey. Qualified patients then complete a clinical assessment by a licensed mental health professional, who can provide a treatment plan and an ESA letter if approved by the LMHP.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How can a passenger verify that an ESA letter is real?",{"text":114,"@type":110},"ESA letters include the LMHP license number and credentials. These details can be confirmed by checking the LMHP’s state-regulated website.",{"name":116,"@type":107,"acceptedAnswer":117},"What documents and timing does Frontier require for ESAs?",{"text":118,"@type":110},"Beginning November 1, 2018, Frontier requires required documentation to be submitted 48 hours prior to the scheduled flight. The documentation includes a Frontier Medical/Mental Health Professional Form (valid for one year from the signed date) and a Frontier Animal Behavior Acknowledgment Form.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},274893,1790188278,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},962085662650,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","What is CertaPet?  \nCertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal and provide ongoing treatment options.  \nCertaPet’s ESA Travel Letter Fact Sheet:  \nEvaluation Process:  \nPre Assessment  \nSurvey  \nIF QUALIFIED  \nFOR EVALUATION  \nClinical Assessment  \nConnect with licensed mental health professional  \nReceive treatment plan and ESA letter  \nIF APPROVED   BY LMPH  \nAre the Mental Health Professionals licensed?  \n Yes, all Mental Health Professional have all their credentials to evaluate and recommend a patient for an ESA Letter.  \nHow do you evaluate your Licensed Mental Health Professional (LMHP)?  \n At CertaPet we go through a rigorous process to ensure that our Mental Health Professionals are properly licensed and credentialed before we connect them with clients.  \n License verification is publicly available. Any LMHP can be searched by state and the listed credentials (LCSW, LPC, LMFT, etc.)  \nHow do I know the ESA Letter is real?  \n All ESA letters have the LMHP license number and credentials. These can be confirmed by accessing their state-regulated website.  \nDoes everyone gets an ESA Letter from CertaPet?  \n No, CertaPet does not provide the ESA Letter. CertaPet is a telemental health website in which patients are connected with LMHPs. The LMHPs do the evaluation and provide treatment recommendations that may or may not include an ESA Letter.  \nAccording to the US Department of Transportation, what is required to travel with an ESA?  \n“Airlines may require documentation that is not older than one year from the date of your scheduled initial flight that states:  \n You have a mental or emotional disability that is recognized in the Diagnostic and Statistical Manual of Mental Disorders (DSM);  \n You need your emotional support or psychiatric support animal as an accommodation for air travel and/or for activity at your destination;  \n The individual providing the assessment is a licensed mental health professional and the passenger is under his/her professional care; and  \n The licensed health care professional’s; Date and type of professional license; and Jurisdiction or state in which their license was issued.” *  \n* See the attached documentation to your specific airline.  \n[for more information: certapet.com](for more information: certapet.com)  \nCertaPet’s ESA Travel Letter Fact Sheet:  \nFrontier ESA Document Requirements:  \nBeginning November 1, 2018, Frontier is changing their policy for accepting emotional support animals (ESAs) on their flights. Required documentation must be submitted 48 prior flight:  \n  Frontier Medical/Mental Health Professional Form (valid for 1 year from date signed)   Frontier Animal Behavior Acknowledgment Form  \nNote: A customer traveling with an ESA on an international itinerary is solely responsible for researching and complying with applicable laws, requirements, and/or procedures of each country on the customer’s itinerary with respect to the acceptance of the animal.  \nOnboard  \n A customer traveling with an ESA cannot sit in an emergency exit row.  \n An ESA can be placed on the aircraft floor or on the customer’s lap (provided the animal is no larger than a child under the age of two) .  \n The ESA must be in a carrier that can be stowed under the seat in front of the customer or on aleash at all times while in the airport and onboard the aircraft.  \nEMOTIONAL SUPPORT AND SERVICE ANIMALS CANNOT:  \nExtend into the aircraft aisle Eat off seat back tray tables  \nOccupy a tray table  \nOccupy an empty seat or encroach upon a neighboring seat  \nAnimal Behavior  \n The ESA must be trained to behave properly in a public setting and remain under the control of the handler at all times.  \n An ESA that engages in disruptive behavior may be denied boarding. Examples of disruptive behavior include (but are not limited to):  \n Barking, scratching, or excessive whining  \n Growling, bi","cbCaijX5fZG4aaqW","https://ap.wps.com/l/cbCaijX5fZG4aaqW","pdf",325383,"English","# CertaPet\n## ESA Travel Letter Fact Sheet\n# Evaluation Process\n## Pre Assessment\n## Clinical Assessment\n# Licensed Mental Health Professional (LMHP) Verification\n## License verification\n## Confirming ESA letter authenticity\n# ESA Travel Requirements (U.S. DOT)\n# Frontier ESA Document Requirements\n## Required forms and timing\n# Onboard Rules\n## Seating and placement\n## Carrier and leash requirements\n## Prohibited behaviors","[{\"question\":\"What is the evaluation process for an ESA letter on CertaPet?\",\"answer\":\"CertaPet starts with a pre-assessment survey. Qualified patients then complete a clinical assessment by a licensed mental health professional, who can provide a treatment plan and an ESA letter if approved by the LMHP.\"},{\"question\":\"How can a passenger verify that an ESA letter is real?\",\"answer\":\"ESA letters include the LMHP license number and credentials. These details can be confirmed by checking the LMHP’s state-regulated website.\"},{\"question\":\"What documents and timing does Frontier require for ESAs?\",\"answer\":\"Beginning November 1, 2018, Frontier requires required documentation to be submitted 48 hours prior to the scheduled flight. The documentation includes a Frontier Medical/Mental Health Professional Form (valid for one year from the signed date) and a Frontier Animal Behavior Acknowledgment Form.\"}]","CertaPet ESA Travel Letter Fact Sheet - Frontier ESA Document Requirements | PDF",1789483745]