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 \n·Improve morale and retention,our system supports organisations who want to give their staff purpose-built tools to build,review and present bundles in a single,secure system  \n·Streamline bundle processes,so you can redirect administrative effort to higher value strategic tasks.  \n·Share what is required with relevant participants for the relevant time scales,from full bundles to a single page of evidence.  \n·Have access to a full audit trail of user actions.  \n·Access bundles in the cloud from anywhere at any time facilitating cross-location collaboration and flexible working.  \n·Easily present bundles using the advance direction and presentation features knowing that from first upload all materials are presentation ready.  \n# Overview of the G Cloud Support Services\n\nWe are always enhancing CaseCenter and are open to the requirements of the user community.To support our customer's requirements we will,where we see abenefit to the solution or the user community,develop new or enhanced CaseCenter functionality.  \nSaaS customers are kept on a continuous upgrade path with new features and enhanced functionality delivered automatically as part of the annual licence cost.  \nWe offer training and support services to assist customers with on-boarding,setup and maintenance of CaseCenter.The list belowillustrates examples of availableCloud Support services.  \n# G Cloud Support Services\n\n## 1.Court Enablement\n\nAn evaluation service to assist with the implementation of CaseCenter within a court.The service includes an initial evaluation of processes and existing infrastructure,advice oninfrastructure requirements,model protocols for paperless working,template project plans,initial communications and training and provision of help guides.  \n## 2.Development Services\n\nProvision of consultancy,Agile discovery,software architecture and design,software development,deployment and test resources to assist with integration and enhancement of theCaseCenter service.Customers can request bespoke support packages and CaseCenter resources can be supplied as a standalone undertaking or embedded within a customer team.  \n## 3.Template Management\n\nAssistance with the design and setup of templates.  \n## 4.Azure Management\n\nAdvisory support for the secure and cost-effective deployment and subsequent management of a","cbCaigHzHiYLpkj8","https://ap.wps.com/l/cbCaigHzHiYLpkj8","pdf",1189319,7,"English","# Value Proposition\n## Key benefits\n# Overview of the G Cloud Support Services\n## Continuous upgrades and support\n# G Cloud Support Services\n## 1. Court Enablement\n## 2. Development Services\n## 3. Template Management\n## 4. Azure Management\n## 5. Jurisdiction review\n## 6. Case Management Integration\n## 7. Video integration\n## 8. Single Sign On\n## 9. Service Catalogue\n## 10. Extended Service\n## 11. Data Protection","[{\"question\":\"What is CaseCenter and what does it support in a paperless workflow?\",\"answer\":\"CaseCenter is a SaaS solution that manages secure paperless bundle processes from case creation through preparation and presentation of evidence. It supports organising, sharing, reviewing, annotating, and presenting case materials in a single cloud repository.\"},{\"question\":\"How does CaseCenter help during hearings?\",\"answer\":\"CaseCenter provides purpose-built presentation tools that streamline proceedings and help direct everyone to the right document in real time. It can be used alongside conferencing tools to support flexible collaboration.\"},{\"question\":\"What types of G Cloud Support services are available?\",\"answer\":\"The document lists services such as Court Enablement, Development Services, Template Management, Azure Management, Jurisdiction review, Case Management Integration, Video integration, Single Sign On, Service Catalogue, Extended Service, and Data Protection support.\"}]","CaseCenter - Service Definition - May 2024 - Cloud Support | PDF",1789159823]