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LVS is committed to working with veterans, treating them with the dignity and respect they deserve. The goal for this program is to help the veterans transition into and lead productive, fulfilling lives in the community.  \nThe Case Manager (CM) will work closely with clients to complete assessments, develop personalized goals, and ensure a safe and supportive path to stability while ensuring that clients maintain their dignity and respect. By fostering an environment of kindness, trust, humility, dignity, equity and passion, the CM will guide veterans through structured Housing Success Groups, referrals, and services that promote each client’s unique journey toward self-sufficiency.  \nROLES AND RESPONSIBILITIES  \nReports to: Executive Director  \nGeneral  \n• Uphold and exemplify LVS’s vision, mission, and core values, ensuring that every interaction reflects a deep commitment to kindness, trust, humility, dignity, equity, and passion.  \n• Demonstrate cultural competence and sensitivity to the linguistic, socioeconomic, and cultural diversity of clients, staff, and community members.  \nCase Management  \n• Apply trauma-informed techniques and case management standards to effectively serve clients, ensuring they feel respected and valued throughout the process.  \n• Implement program objectives and track results of established expectations with empathy and precision.  \n• Conduct comprehensive psychosocial assessments within established guidelines through interviews, record reviews, and other appropriate methods, adapting support to meet diverse client needs.  \n• Evaluate client data to recommend appropriate interventions that honor each veteran’s potential and background.  \n• Develop a plan to monitor and assess client progress, working collaboratively to revise treatment and service plans, incorporating feedback, and adapting as clients progress toward goals.  \n• Maintain accurate and up-to-date case records, documenting client contacts, progress, and service changes to ensure program compliance and adherence to ethical standards.  \nClient Relationships  \n• Proactively engage with all clients through regular follow-ups, check-ins, and support meetings to ensure consistent communication, assess progress, and address evolving needs.  \n• Establish a rapport with veterans through active listening, empathy, and respect for their military service, ensuring they feel valued and understood.  \n• Encourage veterans to take an active role in their care planning by setting realistic, achievable goals and empowering them to make informed decisions about their well-being.  \n• Support veterans in managing mental health conditions such as PTSD, depression, and anxiety by facilitating access to mental health services and building coping strategies.  \n• Uphold confidentiality in all interactions, ensuring veterans feel safe in sharing sensitive information and trusting their case manager with personal matters.  \nCommunity Engagement  \n• Build collaborative relationships with other community-based organizations to enhance advocacy, education, resource development, and public relations for veterans.  \n• Work closely with local healthcare providers, mental health professionals, and the VA to ensure veterans have access to a comprehensive range of medical, psychological, and rehabilitative services, and to address any gaps in care.  \nOther Duties  \nPlease note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time during employment.  \nSKILL AND ABILITIES  \nDemonstrates kindness, trustworthiness, and humility in all interactions, fostering an inclusive and respectful work environment that values equity, dignity, and p","cbCairrvJh8BKfo2","https://ap.wps.com/l/cbCairrvJh8BKfo2","pdf",259108,"English","# Roles and Responsibilities\n## General\n## Case Management\n## Client Relationships\n## Community Engagement\n## Other Duties\n# Skill and Abilities\n# Qualifications\n# Compensation and Schedule","[{\"question\":\"What qualifications and experience are required?\",\"answer\":\"The position requires a Bachelor’s degree in human services or a related field and at least 3+ years’ experience in homeless services or case management. A Master’s degree in social work and QMHP credentials are a plus.\"}]","Case Manager - Job Description | PDF",1789312739]